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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
1,824 Reviews
Call Service Center (404) 491-7172

1,824 Reviews of Porsche Atlanta Perimeter - Service Center

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April 15, 2024

My service associate, Scott Feinglass is always fantastic. However, I was not happy this time about paying $1,100 for one rear tire replacement, that included $500 for "having to calibrate the lan More

by rhn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche Atlanta Perimeter responded

This is interesting to read and we are sorry you felt uneasy after your experience with our service center. Hope you will consider reaching out to us directly and talking through this situation with a member of our team more in depth. Hopefully we can help make sure you feel more comfortable with what transpired and why it was necessary! Hope you're still able to enjoy plenty happy driving in the meantime!

Helpful
April 15, 2024

Service team was efficient, helpful and thorough. Looking forward to new dealership opening closer to home. More

by FBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Porsche Atlanta Perimeter responded

We will be sad to lose you here but happy to help convenience you and your Porsche get less miles:-) Hope you're enjoying all of that post service happy driving!

Helpful
April 14, 2024

I like the dealership but not a fan of the service department that can’t keep appointments! More

by Sam
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

Hmm, hate to hear that you didn't have a good experience with our service department. Not sure where the fault in the system is happening and we'd love to ensure it ceases to exist. Hope you will give us another chance and reach out to our team directly to share more about your trip! I know plenty members of our staff who would love the opportunity to smooth the waters and get you back on the right track! Hope you're still able to enjoy some happy driving in the meantime! Thank you for this honest review!

Helpful
April 14, 2024

Everything was handled on time and as they said they would. Stephen Hennessey, my service advisor, is very friendly, thorough and knowledgeable. More

by mdjonesinc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

Glad to hear we delivered on our word to you and your Porsche! As to be expected - much like your good interactions with our guy Stephen! He's the best and we hope you're enjoying the best happy driving your Porsche can provide!

Helpful
April 14, 2024

This was my first experience with the service dept and i was very pleased, everything went very well. More

by SMROBISO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stetson White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

First impressions are so important and we are glad to hear ours was great! You now know what to expect from a Porsche Center! Thank you for this great review! We can't wait to let our team know how great of an experience we provided! Hope you're enjoying some Porsche Atlanta Perimeter happy driving!

Helpful
April 12, 2024

Very enjoyable experience. The Team was very helpful. The quality of the work was great. More

by FDEMELFI
Recommend Dealer
Yes
Employees Worked With
Brandon Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

Glad to hear our team could help get you fixed up and back on the road! Thank you for taking the time to let us know how good your trips to Porsche Atlanta Perimeter have been!

Helpful
April 12, 2024

I was impressed with my service consultant Steven by his attentiveness and compassion to attend to my service needs. I was constantly advised of the vehicle status which made my wait time not as frustratin More

by cwrozier224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

Glad to know our team and communication could be up to your standards and keep you happy while your Porsche was serviced! Thank you for taking the time to make sure Stephen get's a nice shout out! Hope you're now enjoying plenty happy driving!

Helpful
April 12, 2024

I drove range rovers for 15 years and am so happy to make the switch. More

by JESSICADEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Quackenbush was best, no pressure, super effective salesperson ever.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this great review! Glad our team and vehicles could bring you over to the good side! Hope the driving continues to be happy and seamless!

Helpful
April 11, 2024

Be prepared for a long wait and little follow up with the collision center. Bad!!! More

by Serenity665
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Roger Garner
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Apr 12, 2024 -

Porsche Atlanta Perimeter responded

So sorry to hear of this experience. Doesn't sound like the kind of service we strive to provide! If you're willing we'd love to know more about your situation! Please reach out to us directly and ask to speak with our Customer Experience Manager Derek! Hopefully we can get things rolling smoothly again! Until then we hope you're back to enjoying some happy driving!

Helpful
April 11, 2024

Easy and smooth transaction. Very easy transaction and good communication. No complaints great follow up More

by JSPARK1773
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edmond Gebara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to leave us this positive review! We are glad we could help get you right! There is no substitute. Happy driving!

Helpful
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