Stephen Hennessy

Great service and personnel/staff actually take care of their customers as if they are part of the family. Very thorough service and always feel appreciated in my 18 mos of being a customer with Porsche A their customers as if they are part of the family. Very thorough service and always feel appreciated in my 18 mos of being a customer with Porsche Atlanta Perimeter. Worked me into late min appoint when needed tire also and got our car in and out expeditiously. Keep up the good work. More

by MDROBC13 Verified Customer Verified Customer

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The dealership is great. Mark Higgs is awesome and has always been incredibly helpful and respectful. On the other hand, Sergey is not my favorite service advisor. The la Mark Higgs is awesome and has always been incredibly helpful and respectful. On the other hand, Sergey is not my favorite service advisor. The last 2 times I’ve come in for service he’s spoken pretty disrespectfully to me. Every time I’d ask a question, instead of answering the question he would say something along the lines of “well this is the Porsche way”. I actually asked him last time i was there getting 2 tires changed due to defects in the tire if he could give me a quote on replacing the other two as well. He told me that he wasnt going to do it that day because he was busy and I was lucky to be squeezed into the schedule that day. I was pretty shocked after that visit. I’d actually like to change my service advisor to Steven Hennessy. He was incredibly helpful to me whenever I tried to get a hold of Sergey on 3 separate occasions without success. Steven made me feel taken care of which I really appreciate. More

by Bryanf Verified Customer Verified Customer

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I think my service would have five stars but I was just disappointed that I never got a call regarding the service that they did on my car and when it was completed. I had been gone on vacation for five da disappointed that I never got a call regarding the service that they did on my car and when it was completed. I had been gone on vacation for five days and had to keep calling once I got back. But overall everything else went really well once I got there. More

by TERRILYNN10 Verified Customer Verified Customer

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Everything was handled on time and as they said they would. Stephen Hennessey, my service advisor, is very friendly, thorough and knowledgeable. would. Stephen Hennessey, my service advisor, is very friendly, thorough and knowledgeable. More

by mdjonesinc Verified Customer Verified Customer

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I drove range rovers for 15 years and am so happy to make the switch. the switch. More

by JESSICADEHART Verified Customer Verified Customer

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I was impressed with my service consultant Steven by his attentiveness and compassion to attend to my service needs. I was constantly advised of the vehicle status which made my wait time not as frustratin attentiveness and compassion to attend to my service needs. I was constantly advised of the vehicle status which made my wait time not as frustrating considering the repairs required two days. I’m a resident of Macon, Ga and overnight housing was necessary. He made sure transportation was not an issue and his efforts in this area was greatly appreciated. More

by cwrozier224 Verified Customer Verified Customer

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No concern for customers needs. Terrible follow up. More interested in downgrading another business rather than focusing on their own. Terrible follow up. More interested in downgrading another business rather than focusing on their own. More

by Michael Farr Verified Customer Verified Customer

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Excellent service, clean, prompt,, efficient courteous , respectful, polite knowledgeable, thorough. We book service here again respectful, polite knowledgeable, thorough. We book service here again More

by DSTRULL Verified Customer Verified Customer

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The service was excellent, the technician was excellent, and I enjoyed my time in the waiting area meeting fellow Porsche owners. and I enjoyed my time in the waiting area meeting fellow Porsche owners. More

by FERNANDEZ0 Verified Customer Verified Customer

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Knowledgeable sales and service personnel. Comfortable waiting room with large windows looking into the repair shop. And my favorite Starbucks coffee. Comfortable waiting room with large windows looking into the repair shop. And my favorite Starbucks coffee. More

by bmgardner79 Verified Customer Verified Customer

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