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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,088 Reviews

2,088 Reviews of Porsche Atlanta Perimeter - Service Center

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December 18, 2023

It's been a while since I visited this dealer for service, but they still offer great customer service just like I remember. More

by nicbrou78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Porsche Atlanta Perimeter responded

Well either we did such a good time last time that it took you this long to come back or you have found your way back to us after testing some other waters - either way we are glad to share this experience with you! Thank you for letting us know about this quality trip! Happy driving!

December 15, 2023

Scott, Is friendly, knowledgeable and puts the customer first. I trust Scott to do the right thing! More

by BCARLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Porsche Atlanta Perimeter responded

We are thrilled to hear you enjoy the relationship you share with Scott! It's nice handing over your Porsche to a friendly face and have it returned ready for plenty happy driving!

December 14, 2023

Mr.Stetson is the best service manager I've ever met! He really cares customer's concerns and try to solve the problems as fast as he can. I would like to give him 10 stars if it's possible. Thank you Stets More

by GODYDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stetson White
Dec 15, 2023 -

Porsche Atlanta Perimeter responded

We are so glad to hear you enjoyed your time with our service department! Knowing Stetson could get you back out on the road swiftly is all we can ask for! I do find it funny you want to give him 10 stars but you only gave the experience 4 stars though! If there's anything we can do to earn that final star please let us know! Happy driving!

December 14, 2023

My Atlanta Porsche dealership and service department is excellent. I especially like and appreciate my service advisor Stetson White. And I love the video checkin from the service department. More

by KARLENNETRIMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stetson White
Dec 16, 2023 -

Porsche Atlanta Perimeter responded

We are so glad you enjoyed your Porsche experience this much and have such a good relationship with Stetson! Hope those videos give you nice ease of mind! Happy driving!

December 13, 2023

Polite interactions with staff. Initially was informed of plan. Was a little more difficult to get updates. More

by ASETKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Vinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Porsche Atlanta Perimeter responded

We are sorry to hear you felt the communication wasn't always as easy as desired. We will try to ensure our consistency remains at a better level in your future visits to regain that 5th star! Hope you're back to being able to enjoy some happy driving!

December 12, 2023

Great service as I dropped off my car and the loaner was waiting on me. Car was finished early and was able to pick up with no issues. More

by AUTIGER8082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Porsche Atlanta Perimeter responded

Love to hear about these positive Porsche pit stops! Sounds like our crew got you taken care of and back out on the streets in no time! Hope the driving is safe and happy!

December 12, 2023

Service was great as we looked for a second Porsche. We wish that we had purchased Porsche sooner as we are now 70+ and can't get into the 911's. Excellent overall experience. More

by davegorka2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ervin Goggins
Dec 16, 2023 -

Porsche Atlanta Perimeter responded

Hate to hear that but love to hear that! So glad you're enjoying your Porsche experience with us and our team here at PAP! I do however wish you could still enjoy that 911 feeling. Hope the Porsche driving experience is still everything you dreamt of! Happy driving!

December 11, 2023

Was a great experience of changing a flat tire while had my car washed and checked. More

by josephwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Porsche Atlanta Perimeter responded

Well this is a lovely service visit indeed! Free coffee and a place to hang while your Porsche is cared for! Love to hear it and love to think of you out there now enjoying some happy driving!

December 08, 2023

Stetson can always be counted on to provide top of the line customer service. He always makes sure he explains all options and does all he can to make the process seamless. More

by CEMMONS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stetson White
Dec 13, 2023 -

Porsche Atlanta Perimeter responded

Thank you for the kind review about our service department! We are glad Stetson could help get you back out on the road! Hope you're now back to enjoying some safe and stylish driving!

December 08, 2023

Poor service overall at this dealership from sales to the service center. The service has been so bad that I regret purchasing the Porsche. More

by IBEZIMRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Matsumoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Marinin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Westbrook, Chris Street
Dec 13, 2023 -

Porsche Atlanta Perimeter responded

We are really sorry to hear you have regretted making the Porsche purchase! We do however wonder why the service experience has been so bad. Please feel free to reach out to us directly and ask to speak with our Customer Experience Manager Derek - he'd love the opportunity find out what we could do to help your future experiences. Hope you're still able to enjoy some happy driving in your Porsche!

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