Porsche Atlanta Perimeter - Service Center

Scott Feinglass was my service rep, he was fantastic. really went out of this way to make sure all of my questions were answered. really went out of this way to make sure all of my questions were answered. More

Sergey was prompt and efficient. Checked me in and out in a very timely manner. Great experience. Thank you. Checked me in and out in a very timely manner. Great experience. Thank you. More

I used to give this dealer 5 stars. Now it takes 6 to 8 weeks to get an appointment, and when they do something wrong, they slot you back in weeks later to take care of it. They need Now it takes 6 to 8 weeks to get an appointment, and when they do something wrong, they slot you back in weeks later to take care of it. They need to fix their staffing problems! There are too many other options with shorter wait times that would fix a problem within days. More

I brought my car in on Monday night for a quick oil change that was supposed to take a couple of hours Tuesday morning. It ended up being available for me to retrieve on Thursday mid-day. Throughout change that was supposed to take a couple of hours Tuesday morning. It ended up being available for me to retrieve on Thursday mid-day. Throughout the process, I attempted to contact Scott multiple times to inquire about the status, but none of my 4 calls were returned (3 on voicemail and 1 hand-delivered from the receptionist). This lack of communication was extremely inconvenient and frustrating. I could work around a delay, if there was a good reason (none was offered), but not the total lack of communication. I expect better customer service from your dealership. When I finally got through on my 5th call Scott's only response was that he didn't get any of the messages and a quick "sorry." He didn't appear to have any interest in looking into what had happened or sincere regret about my inconvenience. If this is correct that none of my messages were delivered, then you've got a big problem to look into. I find it hard to believe this is the case since there were multiple modes of delivery. More

MY SERVICE REP KNOWS ME BY NAME HE GREETS ME WHEN I PULL UP TO THE SERVICE DEPARTMENT I LOVE THE ATMOSPHERE PULL UP TO THE SERVICE DEPARTMENT I LOVE THE ATMOSPHERE More

Always top notch service for whatever needs to be done. The team work among service writers always put needs of customer first The team work among service writers always put needs of customer first More

Work was done well and on time. car came back clean and looking like a Porsche should car came back clean and looking like a Porsche should More

This service visit was better than the last thanks to Sergio. He was absolutely amazing and made the process seamless and easy for me. Sergio. He was absolutely amazing and made the process seamless and easy for me. More

Scott Feinglass is a great asset to the company. Always a pleasure dealing with him. Always a pleasure dealing with him. More

Everything turned out great The service was timely and the workmanship was first rate. There work is highly recommended the workmanship was first rate. There work is highly recommended More