Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,092 Reviews of Porsche Atlanta Perimeter - Service Center
The service advisors handled the service poorly and the technician could not give a straight answer to why my ac started having a smell after being brought to the dealership the service advisor merely stoo technician could not give a straight answer to why my ac started having a smell after being brought to the dealership the service advisor merely stood there and she did not get accurate information either a clear waste of my time and the issue has not been resolved More
Thank you Sergey Marinin for always giving us an exceptional customer experience! My last visit was quick and smooth. The whole team at the dealership made my visit enjoyable. exceptional customer experience! My last visit was quick and smooth. The whole team at the dealership made my visit enjoyable. More
I was very pleased with the customer service and repair of the wheel on my Macan. My service representative, Lis Miranda, was very professional and attentive. Excellent work and excellent customer service of the wheel on my Macan. My service representative, Lis Miranda, was very professional and attentive. Excellent work and excellent customer service are two of the reasons I am a loyal Porsche Atlanta Perimeter customer! More
I was very pleased with the service I received at Porsche Atlanta Perimeter, working with Scott Feinglass. Everyone I encountered at the Dealership was friendly and customer focused. The work was completed t Atlanta Perimeter, working with Scott Feinglass. Everyone I encountered at the Dealership was friendly and customer focused. The work was completed to my total satisfaction. Thank You! More
Professional, prompt and advised me of my brakes in the back needing replacement and already submitted the order. Scott is very pleasant to work with and always provides excellent customer service and goo back needing replacement and already submitted the order. Scott is very pleasant to work with and always provides excellent customer service and good car tips. More
It would be proper service to supply vehicles when shop time is over 2 hours. I understand there are issues in the shop causing delays. Don’t push the problem to the customer. Perhaps pickup and deliver time is over 2 hours. I understand there are issues in the shop causing delays. Don’t push the problem to the customer. Perhaps pickup and delivery could be an option. More
The car originally went in for dent removal and paint touch up in June with a scheduled appointment. The dent removal person was a no show. We then had to wait until July 11 for another appointment sin touch up in June with a scheduled appointment. The dent removal person was a no show. We then had to wait until July 11 for another appointment since it was now time for the 30k service and a broken seal in the driver's door. 30k service and dent removal were completed, but the paint touch up was not completed AND the driver's door was not properly reassembled and the lock would not work. Now we have to wait until August 17 to get a loaner to have the paint touch up and fix the driver's door that the dealer did not repair properly the first time. This is my fourth car purchased from Porsche Atlanta Perimeter but my first BAD experience with the service department. We sure do miss Tony. The dealership should promptly provide a loaner or at least a rental car and not make a long-term customer wait five weeks for repairs that were not completed properly the first go around. More
Great service. Greeted promptly by service advisor who knows me and my car. Got a nice loaner. Service performed correctly and on schedule. Greeted promptly by service advisor who knows me and my car. Got a nice loaner. Service performed correctly and on schedule. More