Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,090 Reviews of Porsche Atlanta Perimeter - Service Center
Great customer service, very professional. Stetson, my Service Advisor provided a detailed explanation of the work that was required. Overall, an excellent customer experience! Stetson, my Service Advisor provided a detailed explanation of the work that was required. Overall, an excellent customer experience! More
Knowledgeable and pleasance almost universally at every position. In Addison to taking care of my immediate needs they forecast future needs such as tires so I stay safe and can plan position. In Addison to taking care of my immediate needs they forecast future needs such as tires so I stay safe and can plan More
I have given this one star rating because I've used this dealer for every service since purchasing my vehicle and sadly as a result of my former service advisor Mr. FEINGLASS recent retirement my new adviso dealer for every service since purchasing my vehicle and sadly as a result of my former service advisor Mr. FEINGLASS recent retirement my new advisor (S. GREEN) was a MAJOR disappointment. I can't understand how my car seem to fall apart on the first visit w/S. GREEN. This guy "found" a ton of issues w/my car as if he was on a vandetta to pad the bill so much so that of all of this "needed" work the fine Mr. FEINGLASS and I were aware of only one concern. On the other hand, S. GREEN (remember the name) he doesn't respond to voicemail (poor customer service), he wasn't savy enough to review my file to see that the vehicle was under warranty (smh). Once the work was completed he sent me a bill as if there wasn't a warranty (wow, woah, what!). I left him a voice message regarding his error and he never returned my call instead sent a corrected bill without any verbal communication (PORSCHE...you are too classy for this!). S. GREEN totally ignored the services I requested as my final bill proved they were never completed. Thankfully, after expressing my disgust, dissatisfaction, and disappointment to the service manager regarding S. GREEN ALL issues were rectified. I would STRONGLY recommend Porsche Perimeter to any and everyone HOWEVER, if S. GREEN is your service advisor PLEASE BEWARE and by all means REVIEW YOUR BILL. This last service has brought a deeper appreciation for my former advisor....Mr. FEINGLASS... YOU, your INTEGRITY and IMPECCABLE service is missed. More
Dealership was nice and clean with Wi-Fi. I was able to quietly work while I wait for my car. They had a bar area where I could get a specialty coffee. I was able to quietly work while I wait for my car. They had a bar area where I could get a specialty coffee. More
Sergey provided me accurate cost and time estimates for the service work I had requested. the service work I had requested. More
Very nice setup making waiting comfortable, if necessary. Spacious with WI-FI and full-service beverage stand. Spacious with WI-FI and full-service beverage stand. More