Porsche Orland Park, A Joe Rizza Dealership

Listening is a key skill! Thank you Christopher Wydajewski. Hi my name is Matthew. I am a human being who wanted to have his dream become a reality. This review is about my experience with a team that did NO Hi my name is Matthew. I am a human being who wanted to have his dream become a reality. This review is about my experience with a team that did NOT listen at MoterWerks Porsche of Barrington versus a them that DID listen at Joe Rizza Porsche. I hope you find this review to be helpful, honest and insightful. Thanks, Matthew **THE REVIEW** **THE BEGINNING: Motorwerks: Porsche of Barrington had my business in Feb of 2014. I was ready to order a highly customized 2015 Macan Turbo with almost all the options that you could want. That location is over 1 hour from my home. I made multiple trips to that dealer location to demonstrate my loyalty and willingness to work with them. So what went wrong? I wanted that loyalty reciprocated. I asked my dealer to give me discount on the Macan Turbo. Show me that they understand that my purchase was Value Added to them. **DEALER ANSWER: Sorry Doc there is Zero discount on the Macan. It is too new and too highly desired. I can't do anything for you! No one will give you a discount on this car it's too new. **MY RESPONSE: Silence! I thought to myself "really... No one will give me a discount...We'll see!" **THE NEXT DAY: I made three phone calls to three different dealers. The third phone call I got a response from a real person available to talk to me. That person was Christopher Wydajewski. I told Christopher Wydajewski my experience without mentioning the location of the competing dealer. Christopher Wydajewski gave me a $1500 discount on the spot! **SEVEN MONTHS LATER: My customized 2015 Macan Turbo was delivered directly to my office via Joe Rizza Porsche. Thank you Christopher Wydajewski Internet Sales Manager. You listened! **KEY POINT: Christopher Wydajewski Internet Sales Manager listened to my concerns. He got my business! He continued to work with me all the way through to the end. He understood the fundamental nature of business and won my business and now this subsequent excellent review. My friends will know Christopher Wydajewski's name. They will know Joe Rizza's name. Christopher Wydajewski will get lots of recommendations from me that I hope result in great sales for him and his team at Joe Rizza. He will be getting repeat orders from me as well. **THE FINAL SIGNING PROCESS: Aaron Zielinski Sales Manager was a really nice person to deal with. He understood the value of the sale and was willing to make sure the final paperwork and details all worked out appropriately. He listened to Christopher Wydajewski and most importantly showed he was another excellent part of the Joe Rizza Porsche team who also listened to my concerns. Aaron Zielinski helped win my loyalty as well. Thank you Aaron Zielinski for your willingness to make it all work. **IN CONCLUSION: 1. Christopher Wydajewski Internet Sales Manager my sales person and Aaron Zielinski Sales Manager both did their part to make this deal work and win my business and most importantly my loyalty. 2. Joe Rizza Porsche is just wonderful. This smaller dealership understand white glove service. They do door to door delivery and will do the same with your repairs or maintenance and leave you a loaner vehicle. WOW! That's just above board all the way! 3. They will work with you to make it work. 4. The team is professional and hardworking. 5. If you go anywhere else you better call this team and read this review for them. I dare you to find a better experience or price anywhere! No way! Christopher Wydajewski my sales person and Aaron Zielinski will do what it takes to get and keep your business. Thank you Team Rizza ! I pasted the bios of Chris and Aaron below from the Joe Rizza Porsche Website for reference. http://joe-rizza.porschedealer.com/about_us/team.php Chris Wydajewski | Internet Sales Manager Porsche Brand Global Ambassador Mr. Christopher Wydajewski is currently an Internet / Sales Manager at Joe Rizza Porsche in Orland Park, IL, with 12 years of automotive experience. Chris started with the Rizza Group back in 1991 where he worked as a detailer and worked his way up through the ranks to sales professional for Ford and joined Porsche in 2010. In 2011 Chris became a Global Porsche Brand Ambassador. When asked how he enjoys his return, Chris says “There is no better feeling than helping a client find or build the car of their dreams while forming a long lasting relationship as both a friend and a client”. Chris Encourages people that have never driven a Porsche to stop in and take one for a Test Drive. Phone: 708-364-2414 with Voice-Mail Contact directly at: 708-364-2414 Mobile: (815) 295-1759 Fax: (708) 364-2360 Email: chrisw@rizzacars.com Aaron Zielinski | General Sales Manager Porsche Brand Ambassador Growing up Aaron has always had a love for automobiles. He started with Joe Rizza and the auto industry right out of school. Shortly after joining the team in 1995, Joe Rizza had acquired the Porsche franchise, this was pre-Boxster introduction. He's now enjoying his 20th year with Porsche and Joe Rizza. In his little free time he enjoys spending time with his wife and 3 kids. Email: aaronz@rizzacars.com More

Another great experience I just received my 2nd Porsche from Aaron and the team at Joe Rizza Porsche. The service level was even better than the first time. They are about 6 I just received my 2nd Porsche from Aaron and the team at Joe Rizza Porsche. The service level was even better than the first time. They are about 60 miles from where I work and they sent a driver to pick up my trade-in and delivered my new Panamera GTS to my office once it was built. The vehicle buying experience was painless and I could not be happier. Highly recommended and on a side note there are 3 Porsche Dealers closer than Rizza but I won't even consider looking elsewhere for all my cars! Jeff More

Great Experience My name is Mark Klenin, I race cars in the Pirelli World Challenge and the IMSA tutor series, both professional circuits and deal with many aspects in My name is Mark Klenin, I race cars in the Pirelli World Challenge and the IMSA tutor series, both professional circuits and deal with many aspects in the automotive and racing industry. I recently purchased a 2015 Cayman GTS Porsche and it was the best buying experiences I have had to date. The level of professionalism exceeded all expectations. I ordered the car on Saturday from Chicago and the car arrived on Sunday to my house in Denver. "Unbelievable" The pricing I was given was extremely competitive. Aaron Zielinski was extremely knowledgeable and informative in all aspects of the car.I would recommend Joe Rizza Porsche to anyone that is looking for this level of expertise, professionalism and fair pricing. More

New Porsche Purchase Christopher Wydajewski Was excellent to work with. We had 7rl phone conversations before I visited him. My wife visited him 1st to see the car. He was Christopher Wydajewski Was excellent to work with. We had 7rl phone conversations before I visited him. My wife visited him 1st to see the car. He was 1000% informative and knowledgeable, professional plus understand my wife's emotions for her "dream" car. We have since spoken a few times about the car and he has still been just as "customer" focused as if I am still in search of the car. I would definitely purchase from him again if I ever wanted another Porsche. More

I left in amazement I have to say this was one of the most pleasant buying experiences i have ever encountered, after reviewing and finding the car I wanted online I emai I have to say this was one of the most pleasant buying experiences i have ever encountered, after reviewing and finding the car I wanted online I emailed Internet Manager Chris Wydaewski to see if the car was still available (which it was) he worked some numbers for me and we came to an agreement, I later called Chris to arrange a day for me to come in and buy the car and when I got there the Car was already cleaned and paperwork completed. I literlaly was in and out in 20 minutes and was driving my New Macan Home with a smile from ear to ear.! Thanks again Guys for the great experience, I will definitely be back in the future. Kudo's to you guys! Barbara D. More

Great Service Experience I bought a car from Joe Rizza Porsche about a year ago and have been dreading that something may go wrong with my car eventually and sure enough it di I bought a car from Joe Rizza Porsche about a year ago and have been dreading that something may go wrong with my car eventually and sure enough it did, I needed a Bearing replacement, Upon calling the store, Bob the service advisor was very pleasant and knowledgable about my problem, Bob explained the cost of the parts and labor associated with the repair and assured me that the car would be in good hands and repaired properly, Bob offered me a Loaner car which was great since my car was my daily commuter and was currently out of commission so this helped a ton. To make a long story short, My car turned out great, no issues and there were no surprises when I went to pay my bill. Thanks Bob, Great Job. Martin G. More

Having Dealt with other dealerships in the past, this by far was my best experience ever! all I can say it was fun ( Can I say fun when talking about buying a Car?, well it was) , I negotiated price over t far was my best experience ever! all I can say it was fun ( Can I say fun when talking about buying a Car?, well it was) , I negotiated price over the internet with Internet Manager Chris Wydajewski, he was very professional and prompt to all my emails and replies, He did not pressure me, and over all, he made me feel comfortable and relaxed which is one of the reason I purchased from this dealer. When I came in he had all the documents ready for me to sign and explained the entire vehicle to me and how everything operated. Thanks again Chris, it was truly a pleasure dealing with you and your colleagues. Keep up the good work! Greg More

Went here to test drive Porsche Cayenne GTS. Everything was fine right until they took the key to appraise our vehicle. Wanted to buy the Cayenne but appraisal was unrealistically low so i told them ill sl was fine right until they took the key to appraise our vehicle. Wanted to buy the Cayenne but appraisal was unrealistically low so i told them ill sleep on it. When time came to go our car key just vanished, they couldn't find it after searching for 30 minutes. The other key was at the house so Paul Amato offered to take me home and promised they will pay for lost key. That was mid October now it is beginning of December and after two attempts and them just ignoring me i decided to let people know what could happen at Joe Rizza Porsche. Next time i will go to Napleton Porsche of Westmont where they are lot more professional. More

Check your sales guys and your general manger too, they just tried to rip me off once i agreed to buy a car . I agreed a price and as soon as payment was about to be made, your general manager tried to add just tried to rip me off once i agreed to buy a car . I agreed a price and as soon as payment was about to be made, your general manager tried to add $800 to the bill claiming he'd put new tyres on the car. I'd already committed to the car finance, shipping and insurance. Thanks for wasting my time Joe Rizza. I'd expect this from some second rate car dealership, but not a Porsche dealership. You just lost a customer over $800. More