Porsche Riverside - Service Center

Michael Barcelona is the only reason why I have my car serviced at Porsche Riverside. He takes care of my car like he owns it. Will be back as long as Mike is there. Thank you again Mike. serviced at Porsche Riverside. He takes care of my car like he owns it. Will be back as long as Mike is there. Thank you again Mike. More

Great visit! Russell was cordial, efficient and no-nonsense. He was able to answer my questions. My car was ready a couple hours before the estimate given, which was great. Car was beautiful! no-nonsense. He was able to answer my questions. My car was ready a couple hours before the estimate given, which was great. Car was beautiful! More

I am very satisfied with the service at the service department at Porsche Riverside. On my last couple of visits Cody Allen was my service advisor. He is very energetic, dedicated, knowledgeable, and p department at Porsche Riverside. On my last couple of visits Cody Allen was my service advisor. He is very energetic, dedicated, knowledgeable, and professional. He was very effective in providing needed service for my Macan, answered my questions, kept me informed on the service progress, and made the whole process so much easier and convenient. He provides excellent service. More

Excellent service. Very satisfied with everything. Couldn’t have worked out better. Would recommend to a friend in a heartbeat. They kept me informed of the process the whole time. Couldn’t have worked out better. Would recommend to a friend in a heartbeat. They kept me informed of the process the whole time. More

Great follow-up service when parts were delayed from Germany. Offered loaner delivery and pickup service due to the inconvenience, made daily call updates on the repairs, and overall just were fabulous Germany. Offered loaner delivery and pickup service due to the inconvenience, made daily call updates on the repairs, and overall just were fabulous to deal with. Top Notch service org! More

Michael Barcelona is very helpful and personable with his clients which is something I appreciate. Service on my car was completed on time and he explained all work done. clients which is something I appreciate. Service on my car was completed on time and he explained all work done. More

Received notification from Riverside Porsche regarding factory updates on my car. I made a service appointment on line which was very easy and fast. When I arrived for my appointment, we were greeted by factory updates on my car. I made a service appointment on line which was very easy and fast. When I arrived for my appointment, we were greeted by Russell who took some information and introduced us to Cody Allen, a Service Advisor, who reviewed the factory updates to be completed and the service records on the car. After his review, he saw that the timing belt should be serviced after 6 years of service and that if completed at the same time as the factory updates, could save me $100 in labor. The factory updates required removal of some of the same parts required to install a new timing belt.. Repairs were made and completed as promised. Russell also helped with arranging the use of a demo car to use while our car was being serviced. We were very happy with the Service we received at Riverside Porsche. More

Great service great people the service dept does a great job, and great communication. I took my cayeene on a service they were very fast and took pictures of the problem. job, and great communication. I took my cayeene on a service they were very fast and took pictures of the problem. More

GREAT JOB!Service is always important, especially on GREAT JOB! Service is always important, especially on higher end cars such as Porsches. Owners generally go to the dealer since it's difficult to f GREAT JOB! Service is always important, especially on higher end cars such as Porsches. Owners generally go to the dealer since it's difficult to find a good, competent European car service shop. What happens in the service department can determine if a customer continues patronage at that dealer's service department or go elsewhere, not to mention if the customer will keep buying cars at that dealership. I've said it before and will say it again. Service Advisor Mike Barcelona rocks! Always friendly and knowledgeable. Even more so, he's honest. I always go in with an understanding of what maybe going on with the car. Mike explained what I needed and didn't need. Matched my expectations. Executed service as explained. Of course, Porsche service is a little pricey... goes with the territory. On this occasion, met Larry the service manager... now I can see where all the employees at Walter's Porsche get their professional attitude, demeanor, and work ethics. Well done all around. I'll be back. Jim Liu More

Had a very unfortunate situation where we found damage to our new car's roof about 2 weeks after taking delivery of the vehicle. After all, who checks the roof??? After 1 call and email exchange of pictures, our new car's roof about 2 weeks after taking delivery of the vehicle. After all, who checks the roof??? After 1 call and email exchange of pictures, Larry Palmer at Porsche Riverside, service manager, took ownership of the problem and committed to fix it at no charge. They easily could have fought this but did the right thing. Top notch pros! More