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Porsche Riverside - Service Center

Riverside, CA

5.0
701 Reviews

701 Reviews of Porsche Riverside - Service Center

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February 14, 2025

Recently had routine service on my Porsche at Porsche Riverside. Time and time again we experience nothing but excellent service from Henry, our advisor. He is a true professional. More

by JBalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Porsche Riverside responded

We are grateful for you leaving Henry this extraordinary review! We are pleased to know that he is a true professional and provided you with excellent service as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

February 08, 2025

Henry Quezada was our service advisor and as always was extremely helpful in taking care of our vehicle. We have been bringing our cars to Porsche Riverside for over 20 years and Henry has always been out More

by mcallegari2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Porsche Riverside responded

We appreciate you for leaving Henry this spectacular review! We are delighted to know that he was extremely helpful and he has always been outstanding in taking care of your needs for over 20 years. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

January 29, 2025

Andre was great to work with, I cannot recommend him enough. His attention and Responsiveness is unmatched. He genuinely goes above and beyond for his clients. By far one of the best service reps I hav More

by braulio.zarate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Porsche Riverside responded

Braulio, Thank you for leaving Andre this terrific review and recommendation! We are happy to know that he was attentive, responsive and went above and beyond for you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

January 15, 2025

Riverside Porsche is fabulous! I bought my car here and take it for service here. I live in OC and it is WELL worth the drive, trust me. I’ve tried the oc porsche, do not waste you More

by alexanelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Porsche Riverside responded

Alexa n Elliot, Providing impeccable service is so important to us here at Porsche Riverside and we are glad that Henry's efforts met your satisfaction! We are thrilled to know that he was amazing and knowledgeable as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 27, 2024

Great service and excellent communication. They provided a loaner without any hassle. Andre, the service advisor was excellent. More

by warmer05papaw
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Theus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Porsche Riverside responded

Thank you for your kind review! We are glad that Andre took great care of you and ensured your experience with us was as smooth as possible. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 21, 2024

Outstanding service. Thank you William Barbarro for taking care of my car. I only gave it 4 star because of the maintenance fee is getting really expensive. Other than th More

by Diazjlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Porsche Riverside responded

Providing outstanding service is so important to us here at Porsche Riverside and we are glad that William's efforts could meet your satisfaction! We are thrilled to know that he took care of you and got you in a loaner that you enjoyed driving. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 13, 2024

Henry was very nice to let my car get serviced without an appointment. I really appreciated that. My car was given to me earlier than expected. Thank you and have a wonderful Holiday. Janet Landeros More

by JANET L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Porsche Riverside responded

Janet, Providing immaculate service is so important to us here at Porsche Riverside and we are glad that Henry's efforts could meet your satisfaction! We are thrilled to know that he was very nice and let you get your car serviced without an appointment. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

November 07, 2024

Henry was extremely helpful and professional. I will be taking my vehicle back for service anytime it is required. More

by Juan lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Porsche Riverside responded

Juan, Thank you for leaving Henry this amazing review! We are happy to know that Henry was extremely helpful and professional. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

October 27, 2024

Fast and very easy! Henry is an excellent service advisor. Great customer service! Great communication! More

by Vali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Porsche Riverside responded

Vali, Providing great service is so important to us here at Porsche Riverside and we are glad that Henry's efforts could meet your satisfaction! We are thrilled to know that he was excellent and made everything very fast, easy and with great communication. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

October 09, 2024

William Barbaro is the worst service advisor I have ever interacted with. Very rude, inattentive, and inconsiderate. Other advisors have always been great, however, my recent experience with William has bee More

by Jnst1u
Recommend Dealer
No
Employees Worked With
William Barbaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Tow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Porsche Riverside responded

Hi Justin, I’m aware of your most recent service and I’m very sorry that that this occurred. I have spoken with Dan at length in regard to this matter and we are addressing our customer service with every employee across the store. We very much appreciate your feedback as well your continued loyalty. We have used this an example of how we need to improve and we will certainly be better because of your feedback. I have also asked our General Sales Manager; Jeff Hudson to reach out to you to assure you that nothing like this will ever happen again, and to help restore your faith in Porsche Riverside. Jon Kienle General Manager Porsche Riverside (951) 552-2700

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