703 Reviews of Porsche Riverside - Service Center
Quality All Around I have been a customer of Walter's Automotive for the past 5 years, having leased an Audi and now a Porsche Macan. This is truly one exceptional deal I have been a customer of Walter's Automotive for the past 5 years, having leased an Audi and now a Porsche Macan. This is truly one exceptional dealership that has both the best facility and the best staff. Walter's Porsche has trained their personnel to provide the customer with a user-centered experience, be it purchasing/leasing and/or the follow-up service process. My recent service experience was one of the best. I was greeted by Mycal Heffner who made me feel welcome and did the first part of the intake process since my service advisor Henry Quezada was busy with another client (I arrived early). Mycal helped me find an excellent space where I could work while I waited for the service to be completed. Then Henry took over the process and, kept me informed of the progress. The service was completed ahead of schedule, the car was returned to me exceptionally clean and I was given copies of the work order, and sent off with a very positive feeling. This is typical of this dealership..quality all around. Bravo gents and to all of your team members. Burt Peachy More
David is best dealer I have been there couple years. David sever my car all time, he was really good dealer I never see. Friendaly and good severic. Thank you for you help I have been there couple years. David sever my car all time, he was really good dealer I never see. Friendaly and good severic. Thank you for you help David More
towed in because low ccolant light was on and it said to pul After seeing the warning light, I called Porsche roadside service and was towed to dealership. Henry Quezada had the car checked out and got me back o After seeing the warning light, I called Porsche roadside service and was towed to dealership. Henry Quezada had the car checked out and got me back on the road. He was extremely helpful throughout the process. More
Great dealer. Michael Barcelona has been my service person in the past. He takes time to explain the work to be done and answer questions. He is very knowledgable Michael Barcelona has been my service person in the past. He takes time to explain the work to be done and answer questions. He is very knowledgable on the brand as well. More
Porsche Riverside is Top Notch! When I purchased my Porsche from Walter's Porsche 18-years ago, I made the decision to get all my service done with them exclusively. I have not been When I purchased my Porsche from Walter's Porsche 18-years ago, I made the decision to get all my service done with them exclusively. I have not been disappointed. During this recent service visit, my Service Advisor David Barron explained all aspects of needed service & made appropriate recommendations for future service. He is professional, courteous, and greatly appreciated. The cashiers were also friendly & went out of their way to research something resulting in a positive result. Thanx to all! More
Best car buying experience ever. I live in Ventura county and found the best price by far at Riverside Porsche.This was greatest car buying experience ever no pressure by sales or ma I live in Ventura county and found the best price by far at Riverside Porsche.This was greatest car buying experience ever no pressure by sales or management.I can highly recommend Giovanni Bucci as the sales person to work with Collin More
Recall Henry Qesada...attentive,was quick about what had to be done,signed paper work. Pointed me To Waiting lounge were beverages,available. Have to say Henry Qesada...attentive,was quick about what had to be done,signed paper work. Pointed me To Waiting lounge were beverages,available. Have to say everyone is friendly and helpful thank you 😊. More
Service adviser Henry Quezada went out of his way to provide great service. He is proactive in calling to give progress reports. He ACTUALLY RETURNS PHONE CALLS PROMPTLY, unlike so many other in all businesse great service. He is proactive in calling to give progress reports. He ACTUALLY RETURNS PHONE CALLS PROMPTLY, unlike so many other in all businesses. Well done, Henry! More
A+ for Henry and everything you should expect from PORSCHE Being a car nut, I've had my share of dealership experiences from the good to the bad. Walter's Porsche ranks GREAT, mostly because of my newly found Being a car nut, I've had my share of dealership experiences from the good to the bad. Walter's Porsche ranks GREAT, mostly because of my newly found favorite service advisor, Henry. Henry walked me through every step of my 911 service and gave some great recommendations. He was professional, courteous, and addressed all my concerns (which might seem to be a given with other Porsche dealerships.....but just isn't!). A+ for Henry! More
Porsche Servicing I recently dropped off my Macan S to Walter's Porsche Servicing Dept for a safety recall. I was promptly greeted by Michael Barcelona and was out the I recently dropped off my Macan S to Walter's Porsche Servicing Dept for a safety recall. I was promptly greeted by Michael Barcelona and was out the door with a loaner car within 15 minutes. I was given a phone call when the car was ready. Mike answered all my questions and was super courteous. I would definitely recommend Walter's Porsche, especially Mike, to anybody. More