Porsche Silver Spring

BEWARE: they will charge you $150 for each little item they diagnose and quote you ridiculous hours. My starter was broken and there was a coolant leak (WHICH I PROVIDED THEM THE ACTUAL PARTS NUMBER FO they diagnose and quote you ridiculous hours. My starter was broken and there was a coolant leak (WHICH I PROVIDED THEM THE ACTUAL PARTS NUMBER FOR). Broken starter takes 5 seconds to diagnose - you start the engine. The coolant leak - I PROVIDED THEM THE ACTUAL PARTS NUMBER! Total diagnosis fee $300. Service advisor curtly says it is 14 hours labor to repair the starter and 14 hours to repair the leak. I knew there was significant overlap in the work replacing the 2 parts so I knew the labor rates were wrong. She stubbornly stuck to her position. I called another dealer and was quoted 14 hours for the starter and only 2 (TWO!) for the coolant pipe. A much more reasonable price. So what does the service advisor do? She calls the other dealer and tells him his price is too low. I would like to set the record straight. I did not ask for the dealer to match any quote, much less one from 2014. I simply chose to take my car to Porsche Towson instead. They were able to do the job in 2 hours instead of 14. They also charge actual time spent for diagnosis and not 1 hour labor for each issue, as is common practice with all Porsche dealers in the DC metro area. For the record I did not ask porsche silver spring to match any price, not from 2014, not from another dealer. I simply took the car to another dealer who charged 2 hours labor. I find it strange that this dealer figured out which dealer I took the car to and called the service advisor. More

Always can rely on the best service! They take care of their customers like family. Above and beyond other luxury dealerships I have experienced in the past. their customers like family. Above and beyond other luxury dealerships I have experienced in the past. More

Best Porsche Service in Wash DC metro area Consistently helpful and informative service visits. Experienced techs perform a superior level of service, and communications are superb. Service tea Consistently helpful and informative service visits. Experienced techs perform a superior level of service, and communications are superb. Service team details all forecasted service requirements based on detailed observations and available data. The entire dealership staff is courteous and everyone extends themselves to ensure my expectations for the visit are met, and the visit is as hospitable and comfortable as possible. More

Why Would I Take My 718 Anywhere Else? Although I didn’t purchase my 718 Boxster at Porsche Silver Spring, I have had all of my service and recalls performed there. My Service Advisor, Lind Although I didn’t purchase my 718 Boxster at Porsche Silver Spring, I have had all of my service and recalls performed there. My Service Advisor, Linda Harouna, is very knowledgeable, professional and friendly. She listens to any concerns and provides a detailed explanation of the service needs of my 718. All of the employees that I am in contact with are very professional and courteous. The check-in, loaner, and check-out process is great. Linda keeps me informed on the progress and provides timely recommendations. No complaints at all. Keep up the great work. Look forward to working with the sales staff sometime in the future. More

Best Porsche Sales-Service In MD, VA, DC Region The sales and service teams of Porsche of Silver Spring far surpass all in the region. The sales/trade experience for my recent purchase of. A spec The sales and service teams of Porsche of Silver Spring far surpass all in the region. The sales/trade experience for my recent purchase of. A special order 911 GTS was not only competitive, it ranked in the top tier of any deal nationwide. Most important, it was without hassle or pressure and both the salesman and the sales manager provided invaluable insight on the best combination of available options - ones I needed to get the maximum experience I desired and those I didn’t need. I traded my 2009 911 C4 S, which was in pristine condition and received my asking price. The trade experience was professional, straight forward with no surprises and no attempts to try to tell me my trade was in top shape but wouldnt bring the prices I had been seeing. The Porsche of Silver Spring Service Team Has been providing the best service in the region for many years. At present, they have the best scheduling and loaner car Program and top rated experienced Porsche mechanics and technicians. I’ve experienced some small and major issues in the past and all were handled promptly and with “fixed right the first time” results. I’ve also been given a Porsche loaner for the time needed to complete the repair. My serviced car is always returned in beautiful condition and looks almost as good as a top dollar detail. More

Scott at Porsche Silver Spring is an excellent salesman. I felt I could trust him and I don’t usually trust people, especially car salesmen. I felt I could trust him and I don’t usually trust people, especially car salesmen. More

Honest and Responsive Sales Rep I emailed the Porsche Silver Springs dealership asking for a price quote on one of their 2019 Boxter. Scott Veneziani responded on my email and follo I emailed the Porsche Silver Springs dealership asking for a price quote on one of their 2019 Boxter. Scott Veneziani responded on my email and followed with a phone call. Scott and I discussed some options and he came back with a proposed vehicle that matched my dream car. We went over the price and he came back with a reasonable price compared to the other dealership in Virginia and Maryland. It only took three days and i drove my new Porsche out of the dealership today. Scott was very knowledgeable with the cars he was selling and explained all the instruments and options before i left the dealership. My wife and I truly appreciate the quick response and honesty of Scott. More

Another Great Experience at Porsche of Silver Spring I had my Macan in for service last week, and as always was impressed by the professionalism, dedication, and commitment to superior customer service e I had my Macan in for service last week, and as always was impressed by the professionalism, dedication, and commitment to superior customer service exhibited by the Porsche of Silver Spring team, especially the Service Adviser, Linda Harouna. Linda's attention to detail and eagerness to provide the best experience possible is exemplary. She listens and documents everything the client says about the work needed, and ensures the client is kept apprised of the work as it's being performed. When I pick my car up, Linda always walks me through all that was done; she even does a final test drive to ensure everything is perfect. Linda's official title is "Porsche Certified Brand Ambassador" - Very fitting; Porsche could not have a better ambassador than Linda Harouna. I've been a Porsche of Silver Spring customer for 12 years. I live in Arlington and though there are dealerships closer to me, I will not use any other dealership than Porsche of Silver Spring. I receive a lot of compliments on my car, and when I tell people it's almost 5 years old they say "You've obviously taken very good care of it". My reply; "Thanks, but it's the great people at Porsche of Silver Spring who take exceptional care of me and my car". More

Fantastic experience with Porsche Silver Spring! My wife and I purchased from there used department. From start to finish, RJ did an awesome job with our purchase. Highly recommend Silver Spring. Cou My wife and I purchased from there used department. From start to finish, RJ did an awesome job with our purchase. Highly recommend Silver Spring. Couldn’t be happier. More

Best Porsche Dealer in DC Metro Area By far the best Porsche dealer I’ve been to, especially in the DC metro area. I’ve been every dealer in the area and Porsche Silver Spring has treated By far the best Porsche dealer I’ve been to, especially in the DC metro area. I’ve been every dealer in the area and Porsche Silver Spring has treated me noticeably better than the others. My service advisor Linda Harouna always keeps it real with me and ensures I get exactly what I need. From installing aftermarket parts on my Porsche (diffuser, exhaust, etc) to storing my summer tires while I have a winter set on, they make sure their clients are taken care of. Every person I interact with truly seems to care about their job and it shows. 10 out of 10. 15 out of 10 if I could. More