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Port Orchard Ford

Port Orchard, WA

4.5
299 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 299 reviews

December 07, 2021

Madeleine is amazing to work with very helpful and knowledgeable if I had any questions she either knew the answers or went and got the answers for me definitely would go back and ask for her help aga More

by Aerabella2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine
Dec 09, 2021 -

Port Orchard Ford responded

Hi Aerabella, thank you for your amazing review and choosing Port Orchard Ford! We’re beyond happy to hear that you had a great experience working with Madeleine Coler. We hope you love your new 2020 Chevy Trax, and we look forward to seeing you again soon for your first oil change. Thank you for using our Express Store on our website.. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you - Sara (in customer service)

December 04, 2021

I appreciated Elizabeth and Patrick's no-pressure personalities with Val being the nuts & bolts of closing the deal. They were awesome to work with and I highly recommend Port Orchard Ford! More

by rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Patrick, Val
Dec 06, 2021 -

Port Orchard Ford responded

Hi Rod, thank you for your amazing review and for choosing Tacoma Subaru! We’re happy to hear that you had a great experience working with Elizabeth Kimple, Patrick Johnson and Val Cummings. We hope you love your new 2019 Jeep Cherokee and we look forward to seeing you again soon, for your very first oil change. Thank you for using our Express Store on our website. Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

December 03, 2021

Friendly , professional service. The sales and service team will take care of every need , ask for Jakob in service and Tony in sales More

by tugsnipe79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, Jacob
Dec 06, 2021 -

Port Orchard Ford responded

Hello, thank you for the terrific five star review. We at Port Orchard Ford are beyond excited to know that your experience having your vehicle serviced and working with Jacob Everhart, was just what you needed. We are also grateful to receive the great feedback about Tony Rodriguez, who is always ready to provide a great informative sales experience. We look forward to your next oil change and providing you the best five star experience for you! Thank you. - Sara (in customer service)

November 22, 2021

I will always deal with Port Orchard Ford and Josh. They are always professional and helpful in whatever you need, they will always get it done. More

by KarenH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 22, 2021 -

Port Orchard Ford responded

Hi Karen, thank you for taking the time to leave Port Orchard Ford a positive review. We really appreciate you taking the time to give us some feedback on your recent brake flush and tire installation on your Ford Explorer . Our team at Port Orchard Ford is happy to hear that you were impressed with Josh Rutschman, your Service Advisor. We’re looking forward to seeing you again soon! - Sara (in customer service)

November 20, 2021

I saw Madeline for a 2015 Subaru Forester that was on the website for sale. She was very knowledgeable about the car, showed me the cars features and accessories before we went for a test drive. Then we di More

by netannis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, and finance/bookkeeper.
Nov 22, 2021 -

Port Orchard Ford responded

Hi, thank you taking the time to provide our Port Orchard Ford Store your feedback. We are beyond happy to know that working with Madeleine Coler was transparent, hassle free, and super attentive. We hope that you love your vehicle, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

November 13, 2021

I utilized the service dept at Pt Orchard Ford…Jacob is the best…give him a raise More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 15, 2021 -

Port Orchard Ford responded

Hi Rick, thank you for the great feedback. We at Port Orchard Ford appreciate you for being a loyal customer, and we are honored to supply you these great five star visits to our Service Center. We are thrilled to know that Jacob Everhart supplies you the best customer service. We cannot wait to set up your next appointment. Thank you - Sara(in customer service)

November 12, 2021

This was our 2nd purchase from Port Orchard Ford. Highly recommend, easy to deal with. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler
Nov 12, 2021 -

Port Orchard Ford responded

Hi Russ, thank you for the great five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We hope you love your new vehicle, and we are looking forwarding to seeing you for your first oil change visit. Thank you - Sara (in customer service)

November 10, 2021

Just had a recall done on my Transit at Port Orchard Ford. The reason I give them five stars is because out of six dealers ,they were the only dealer able to complete it .A few said they couldn't .One s More

by gooberw2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 11, 2021 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave us a positive review. We really appreciate you taking the time to give us some feedback on your recent recall for your Ford. Our team at Port Orchard Ford is beyond happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon and supplying you another outstanding visit! - Sara (in customer service)

November 02, 2021

My service adviser, Jared, got me in and out in short order. He kept me informed of the progress and showed me the bad part. He called, later, to see if all my concerns were addressed and if there were More

by songbird100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 04, 2021 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave us an amazing review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with Jared Edison, your Service Advisor. We’re looking forward to seeing you again soon! -Sara (in customer service)

November 01, 2021

Thank you to Port Orchard Ford and a special thanks to Ruben for once again helping to find the perfect vehicle for our needs. Not the first time I have been in and won’t be the last! Everyone is friendly More

by Karalot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Ojeda
Nov 01, 2021 -

Port Orchard Ford responded

Hello, thank you for the great five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We are very happy to hear that once again, Ruben Ojeda has supplied you the ideal great visit. Thank you for using our Express Store on our website. We cannot wait to see you for your first oil change! Thank you - Sara (in customer service)

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