Port Orchard Ford

Warde provided me with excellent customer service 2/22/2021 through 2/23/2021. Warde informed early and often enough concerning the extent of the repairs required to the brakes etc. Warde arranged fo 2/22/2021 through 2/23/2021. Warde informed early and often enough concerning the extent of the repairs required to the brakes etc. Warde arranged for transportation to my home on 2/22/2021 and return on 2/23/2021. Well done and thanks! More

Matt greeted me with a smile excellent sales person everybody and your dealership was friendly I I was told he was moved to the crew excellent presentation of the vehicle knowledge meant I would highly everybody and your dealership was friendly I I was told he was moved to the crew excellent presentation of the vehicle knowledge meant I would highly recommend him again More

Gerardo Navarro was knowledgeable and courteous. Working with Gerardo was stress-free. Erin Yoo in Finance finished my paperwork briskly, I was originally signed up for Alaska Fed cu for the loan of my vehi with Gerardo was stress-free. Erin Yoo in Finance finished my paperwork briskly, I was originally signed up for Alaska Fed cu for the loan of my vehicle and then I received a letter from TAPCO cu stating they will now be the loan provider for my new Ford. This is something I did not formally agree upon but was more of guileless judgment on my part. I asked to be put back to Alaska with no response. If I knew it was going to be TAPCO I never would have even bought the vehicle as I prefer to only do business with Lenders I am familiar with. Otherwise, Erin was knowledgeable and my sales agent Gerardo was nothing but professional and didn't try and pressure me as most other dealer locations have. More

I bought a new car to replace my 16 year old Ford Escape at this dealer. The main reason was the friendly, honest and expertise of the service team. at this dealer. The main reason was the friendly, honest and expertise of the service team. More

Easy. The best experience I have ever had with a new car purchase. I recommend Port Orchard Ford to everyone I know! If I need to purchase another vehicle I am definitely a return customer! purchase. I recommend Port Orchard Ford to everyone I know! If I need to purchase another vehicle I am definitely a return customer! More

Visit was great!! Josh was very helpful! I didn't have an appointment when I stopped in, but I stopped anyways just to see if I could have something taken a look at. I was told that in fact I did need an app appointment when I stopped in, but I stopped anyways just to see if I could have something taken a look at. I was told that in fact I did need an appointment but they would get me in as soon as they could. I didn't mind making the appointment but after explaining to Josh my concerns about my engine he said, "ok, I really want to make sure we get that looked at right away!" He asked if I had some time to hang out and see if he could get someone to take a look and he did! He had my car checked out and serviced shortly after. I couldn't be more grateful to him for taking care of my vehicle and for the piece of mind he gave me to drive my car off the lot!! More

Josh and Matt got me right in to address why my engine light came on, had it fixed within minutes. Josh also ordered a part that had a recall notice!! light came on, had it fixed within minutes. Josh also ordered a part that had a recall notice!! More

The Service Department is TOP NOTCH! Always professional and always going the extra mile! Warde kept me informed of the status of my vehicle and I was ready as promised if not earlier. Great Service all t and always going the extra mile! Warde kept me informed of the status of my vehicle and I was ready as promised if not earlier. Great Service all the way around. More

This is my second purchase from the dealership. The sales staff was supportive and honest. I left feeling like I had gotten a good deal, but also had peace of mind. The dealership offered free car washes and staff was supportive and honest. I left feeling like I had gotten a good deal, but also had peace of mind. The dealership offered free car washes and oil changes for life. Ruben Ojeda was our sales guy. He was friendly an open. I didn't have to pull out my calculator and ensure I was getting a fair deal. He did it for me. I will buy from him again. More

Very pleased with service. Great people to deal with. Completed work in less time than anticipated. Provided shuttle service while vehicle was in the shop Completed work in less time than anticipated. Provided shuttle service while vehicle was in the shop More