Portage Chrysler Dodge Jeep Ram

My experience with Portage Ram so far has been excellent I have dealt with their Sales ,Service and Part's and the personal have all been professional and courteous to me I have dealt with their Sales ,Service and Part's and the personal have all been professional and courteous to me More

Being from out of town as my Vehicle broke down on the interstate. I was very impressed with the Service Department! Very customer friendly! Also kept me updated on the status of the work being done. interstate. I was very impressed with the Service Department! Very customer friendly! Also kept me updated on the status of the work being done. More

This should have been a free of charge but had to pay 100. Something that was talked about with salesman that is no longer there 100. Something that was talked about with salesman that is no longer there More

Had scheduled an oil change and tire rotation 1 week in advance. Dropped off night before because appointment was scheduled for 8AM. Received several emails and texts as reminders. Went to pick up at n advance. Dropped off night before because appointment was scheduled for 8AM. Received several emails and texts as reminders. Went to pick up at noon. It wasn't done? Took truck back home and rescheduled it. I understand they were very busy but??? More

I had a recall for my door latches. I was unable to read the numbers on the latches so I took it to the dealer. He helped me read them and based on what my phone said (after the incorrect information was p the numbers on the latches so I took it to the dealer. He helped me read them and based on what my phone said (after the incorrect information was put in) that the latches should be replaced. We set up a time on my day off to get it taken care of. When I arrived I asked how long it would take, and if a loaner vehicle was available? He said there was nothing available and he didn't know how long it could be 30 mins or 2 hours. I said the guy the other day said it was a major job, he said it could be if needed. I said according to the information given on Saturday it was needed. I said I can have someone pick me up. He said we will take a look and let you know. So I went to the waiting area to wait. Obviously what they say on their website about cleaning being important is just a line. The seats had food in them so had not been cleaned, this was at 8 am. After about an hour of waiting and not heard anything I went to the desk and the service guy said I am just waiting on word from Ford, but it looks like nothing needs to happen. I said the guy on Saturday said it needed to be changed so I don't understand. He said you put in the wrong codes so I have put in the correct codes but I need confirmation. I asked how much longer because I did have other things to do on my day off. He was a little put off and said I don't know so I went back to the waiting room where I waited for another hour before he came in and said nothing needed to be done. Why didn't he say at the start that all he was going to do was put the codes in and sit around and wait for ford to do the work? I could have waited at home or did what I needed to do on my day off. Service advisor listed as David Hornung More

Friendly people, had no problems with the recall check. Loved the waiting area. I need to use up more words and have no more to say. check. Loved the waiting area. I need to use up more words and have no more to say. More

A hour and 15 mins for a oil change and tire rotation that I made an appointment for seemed a bit too long. My spare tire wasn’t rotated with the tire rotation (which I guess I figured a Jeep dealership that I made an appointment for seemed a bit too long. My spare tire wasn’t rotated with the tire rotation (which I guess I figured a Jeep dealership would rotate in) and the dealership also would not honor a coupon that is on their own website! Was hoping for better service from an actual dealership... More

My Wife and I Travel for work. We flip out when our Truck is not well and I hate to say this but we Expect the Worst. That is not so at Portage Ford. Dave was Outstanding ! Everyone was but Dave is fantastic is not well and I hate to say this but we Expect the Worst. That is not so at Portage Ford. Dave was Outstanding ! Everyone was but Dave is fantastic. I would go way out of my way to come back here and I will tell others to do the same. Thanks. More

Waited longer than thought for a recall work other than that things went fine they did oil change filter rotate tires did a nice job that things went fine they did oil change filter rotate tires did a nice job More

This dealership is over the top!!!! A ten plus or a five star. Very friendly, easy to work with. Will be back. Thank you very much for such great service, Sid star. Very friendly, easy to work with. Will be back. Thank you very much for such great service, Sid More