Porter Ford
Newark, DE
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Asked if oil and filter could be done without checking filters, battery, etc. Armond said it was usually routine. I specified that I wanted it on the work ordee that nothing else was wanted. He even reass filters, battery, etc. Armond said it was usually routine. I specified that I wanted it on the work ordee that nothing else was wanted. He even reassured me during check out that he saw to it that they only did oil and filter. Got home checked my receipt. He DID NOT see to it. This is second time this has happened. More
They always perform above expectations. I appreciate that they do what they say and within a short timeframe. Highly recommend Lorenzo as a service manager I appreciate that they do what they say and within a short timeframe. Highly recommend Lorenzo as a service manager More
Brought it in for a repair after my car stranded me. My fault because I never brought it in for the recall on the transmission knob. Everyone was extremely helpful and got it fixed within a day. Plus, t My fault because I never brought it in for the recall on the transmission knob. Everyone was extremely helpful and got it fixed within a day. Plus, they brought it home for us for free! Highly recommended. More
Lorenzo Hines was truly professional and straight forward managing my recall appointment. He had contacted me several times to provide updates and arranged delivery of my car managing my recall appointment. He had contacted me several times to provide updates and arranged delivery of my car More
