Porter Ford
Newark, DE
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216 Reviews of Porter Ford
I go to this dealership because I paid for the oil changes when I purchased the truck and it is close to where I live. I go out of convenience but the staff is not knowledgeable. The first time I took changes when I purchased the truck and it is close to where I live. I go out of convenience but the staff is not knowledgeable. The first time I took my truck in for an oil change they turned me away and said I didn’t have the required mileage to get it. I had to come back after I put on a couple thousand miles. I found out later this is not the case. Also, I had a piece of plastic trim break in the interior before I had even owned the car a year. The service manager and salesman gave me the runaround and it still isn’t fixed. Don’t bother coming here. More
Lorenzo Hines, my service adviser, provided quick and coutesy service. He brought to my attention several service suggestions that I should consider. I ageed and the truck runs a lot better! coutesy service. He brought to my attention several service suggestions that I should consider. I ageed and the truck runs a lot better! More
There is a service manager "lorenzo" he is excellent and has a superior Customer first attitude. He is the reason I continue to use Newark Porter Ford. Please commend him . has a superior Customer first attitude. He is the reason I continue to use Newark Porter Ford. Please commend him . More
Porter Ford offers exceptional customer service. The entire staff exhibit a genuine courteous and pleasant environment to its customers. I was very impressed with the quality of customer service tha The entire staff exhibit a genuine courteous and pleasant environment to its customers. I was very impressed with the quality of customer service that was extended to us during our visit at Porter Ford. More
Porter Ford was extremely convenient for me as it is only 3 miles from my house. The sales team took care of me right from the beginning. I’m very happy so far with my experience. 3 miles from my house. The sales team took care of me right from the beginning. I’m very happy so far with my experience. More

