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Power Ford

Albuquerque, NM

4.8
1,684 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,684 Reviews of Power Ford

January 15, 2024

Always great. Always improving. Always loyal to true customers. Always tells the facts weather good or bad. I can respect that. More

by Weird guy with the Mavrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Darren Francisco, Brittany Waddleton, Natalia Rivera, Destiny Nuanes, Jacob Ortega, Taven Hazen
Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We greatly appreciate your loyalty and trust in our commitment to providing honest and improving service. Your feedback is invaluable, and we'll continue to strive for excellence in serving our true customers. We look forward to always meeting and exceeding your expectations! –Matt

January 13, 2024

Fast friendly service Kira was very pleasant, and she explained everything it was an amazing experience More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherwood Kira
Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review, Jim! We're delighted to hear about your fast and friendly service experience with Kira. Her pleasant demeanor and thorough explanations are truly appreciated. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 11, 2024

I have always had great service; I have dealt with Power Ford for years. Until now!! Whoever is running the service department has definitely downgraded the expected level and quality of service. And rea More

by ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendon Orth, Sandra Tafoya
Jan 17, 2024 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with one of our Service Managers, Brendon Orth. His direct line is 505-449-1229. Thank you for being a customer. –Matt

January 11, 2024

I always get great service at Power Ford. I appreciate folks like Service Advisor, Christopher King. He is genuine, friendly, and efficient in the he handled the servicing of my 2017 Mustan More

by mogaiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher King
Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We're thrilled to know you consistently receive great service at Power Ford and appreciate the genuine and efficient assistance provided by Christopher King. Keeping you informed throughout the process is our goal, and we're delighted to hear about your positive experience with the servicing of your 2017 Mustang. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 10, 2024

It was easy to schedule maintenance service online, the service was fast and the staff was friendly. More

by cammiegirl8887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Nethery
Jan 17, 2024 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

January 08, 2024

Easy to deal with, good service department and communication was good. Definitely coming back here for service! More

by P Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes
Jan 17, 2024 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

January 08, 2024

POWER Ford was Great! National office very misleading! Letter I received stated that HEATED SEATS were to be installed or upgraded, and that did not happen! I even call More

by monicasmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes, Elijah Fernandez
Jan 17, 2024 -

Power Ford responded

Thanks for your review and feedback! It’s our pleasure to serve you. I am sorry to hear that your experience with Ford Motor Company wasn't great. I hope that you will continue to give us a chance to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

January 07, 2024

My 2020 F250 went in for service for throwing codes. Advisor Mr. Jacob Ortega was upfront stating they would get to it as soon as possible and would communicate thru-out service. Truck was returned afte More

by aaambrogi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Jan 08, 2024 -

Power Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jacob Ortega provided you with excellent service and communicated transparently throughout the repair process. We appreciate your recommendation and look forward to serving you again in the future. Safe travels in your F-250. –Matt

January 07, 2024

They worked very Fast, everyone was very nice, having communication is very important. The manatees were very convenient. More

by Liamlilly22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher king , Christopher Hernandez
Jan 08, 2024 -

Power Ford responded

Thank you for your kind words! We're delighted to hear that our team provided fast service, was friendly, and maintained excellent communication. We agree that effective communication is essential. We appreciate your feedback and look forward to serving you again in the future. –Matt

January 07, 2024

Driving through town. Had a mechanical issue. They got me in and out and back on the road More

by stevetrumfio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Jan 08, 2024 -

Power Ford responded

Thank you, Steve, for the glowing review! We're glad we could quickly resolve your truck's mechanical issue and get you back on the road. Our team prides itself on efficient, honest service. Safe travels! –Matt

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