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Precision Acura of Princeton

Lawrenceville, NJ

4.9
1,651 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,651 reviews

July 13, 2009

The courtesy and genuine character of this dealership's employees make their vehicles, used and new, much more appealing. Sales Representative, Michael Vozza, and Managers, Kurt and Debro, were incredibly More

by kelley0585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vozza
Jul 13, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the e-Commerce manager at Precision Acura of Princeton. I want to thank you for your kind words. We look forward to a long and happy relationship!

July 11, 2009

I am a 66 year old widow and was looking to buy a RDX. I did my homework and got prices from a number of dealerships. I could have bought the exact car at another dealership, but chose Precision Acura becau More

by jtarzy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Thornton, Tom Gattorno
Jul 30, 2009 -

Precision Acura of Princeton responded

Dear Ms. Tarzy, My name is Mitchell Brenner, the e-Commerce manager at Precision Acura. I understand the frustration and anger you're feeling in regards to your purchase. It was not, and never will be, Precision Acura's intent to mislead our very important customers. It is unfortunate that in your case the vehicle in the color you wanted was not in stock and we had a hard time locating one. I understand you were offered available vehicles in different colors and you turned them down which is, of course, your right. It is also unfortunate that on July 7th, Acura did not renew the $2500 incentive on a 2009 RDX that expired on July 6th. We never anticipated that and certainly, if we had, would have made it clear with you that you would either need to change your color choice or risk losing out on a $2500 incentive that was figured as part of our price. We are truly sorry for this and hope that in the future we can make it up to you and your family. Sincerely, Mitchell Brenner e-Commerce Manager Precision Acura of Princeton

July 09, 2009

We recently purchased a 2009 RDX from Precision Acura of Princeton. We got a price quote from another dealer in the region but it was several hundred bucks higher than our acceptable price. I called Precis More

by mklb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bailey, Tom Gattorno
Jul 09, 2009 -

Precision Acura of Princeton responded

Thank you for your kind words. I truly appreciate that you took the time out of your busy schedule to write about us on DealerRater. I look forward to a long and happy relationship. Make sure you stop by and say hello when you're here for service and of course call me if you ever need anything. Sincerely, Tom Gattorno General Sales Manager Precision Acura of Princeton

June 29, 2009

Otto, your the best. I appreciated your politeness, courtesy and your efforts in making the deal work. I would recommend you to anyone I know without hesitation. Thanks for your help. I appreciated t More

by tresley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Crombett
Jun 30, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the e-Commerce manager at Precision Acura. Let me apologize for your contract being sent to Acura as opposed to being held. There seemed to be a misunderstanding as to how quickly you were going to be paying off this loan and I'm sure the misunderstanding was probably on our part. I'm glad your experience overall was a positive one and hope we can continue a mutually beneficial relationship moving forward. Thank you and enjoy the car!

Jul 21, 2009 -

tresley responded

I just wanted to update my review...Otto and Tom (manager)resolved my issue and I appreciate that. I love my TSX and will recommend this dealership to friends and family. Thanks for resolving my issue.

June 22, 2009

There is a reason that Otto Crombet proudly displays his Acura Gold Master awards. Otto is the definition of customer service! Thorough, polite and professional totally describe the new car purchase exp More

by bjlesonsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otto Crombet
Jun 22, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner, The Internet and Re-Marketing Manager at Precision Acura of Princeton. Thank you so much for the kind words. We really appreciate your business and look forward to working together for many years to come.

June 22, 2009

We went to 3 other dealerships before visiting Precision. Our consultant was very curteous, knowledgable, and patient. The dealership was impressive and had a great selection. We were very satisfied with More

by jdubnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie DuBow
Jun 22, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner, The Internet and Re-Marketing Manager at Precision Acura of Princeton. Thank you so much for the kind words. We really appreciate your business and look forward to working together for many years to come.

June 17, 2009

Good Dealership, Friedly people. I would recommend it to others. Have yet to experience their service but if it is anything like their sales, it should be good. Hope they do well in this tough market. More

by RBhave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bailer
Jun 19, 2009 -

Precision Acura of Princeton responded

Thank you so much for the kind words. We really appreciate them and look forward to a long, mutually beneficial relationship! Mitchell Brenner Internet and Re-Marketing Manager Precision Acura of Princeton

June 10, 2009

I purchased my new RDX from this dealer and was very happy. I live in West Trenton and first stopped into davis acura, after waiting for 15 mins for someone to come greet me they became very pushy and i More

by KevRen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vozza
Jun 19, 2009 -

Precision Acura of Princeton responded

Thank you so much for the kind words. We really appreciate them and look forward to a long, mutually beneficial relationship! Mitchell Brenner Internet and Re-Marketing Manager Precision Acura of Princeton

June 09, 2009

Excellent salesman, Michael Vozza, not pushy, very nice. My 12 year old son waited comfortably in the service waiting area where he watched TV, played on the computer and enjoyed a snack. The general sales More

by Kiddokim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vozza
Jun 19, 2009 -

Precision Acura of Princeton responded

Thank you so much for the kind words. We really appreciate them and we also look forward to a long, happy relationship! Mitchell Brenner Internet and Re-Marketing Manager Precision Acura of Princeton

June 01, 2009

Bought a new car, working with Otto and was very pleased with the way we were treated and in the final price and deal we were offered. This is the thrid car we bought from Precision and have been very happ More

by GreatService2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otto, Frank, Debrow
Jun 19, 2009 -

Precision Acura of Princeton responded

Thank you so much for the kind words. We really appreciate them and look forward to continuing our long, happy relationship! Mitchell Brenner Internet and Re-Marketing Manager Precision Acura of Princeton

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