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Precision Honda

Downey, CA

4.7
934 Reviews
It's our sincere belief that Precision Honda vehicles offer you superior quality, value, and fuel efficiency for your hard-earned dollar. We know you have many options in the Los Angeles and Orange County metropolitan areas, so we'd like to take this opportunity to thank the many customers we've had the privilege of serving over the years, and invite those visiting us for the first time to experience our commitment to providing the highest level of service. Our professional staff has built its reputation on being honest and courteous. And, we believe it's our duty to provide a comfortable, hassle-free, no pressure place to buy and service your automobile. Our team has extensive product knowledge and is enthusiastic about helping you find the perfect car to fit both your needs and your budget. We know that selling you a car marks the beginning of a relationship with you and your family. Because of this, we not only want you to be happy when you drive off the lot, we want you to be satisfied for as long as you have your vehicle. Because Southern Californians spend so much time on the road and in their cars, our business has become an integral part of our customer's lives. Over the years we have sold over 40,000 vehicles. Precision Honda is a privately owned and operated dealership, which means the only person we answer to is you. We are passionate about our business and hope you'll feel the same way about your car. We are also extremely proud of our community participation. Not only does Precision Honda provide careers for more than 120 local residents, our dealership sponsors highway clean-up, donates to local sports teams, and supports youth reading programs. We also actively contribute to our local YMCA as well as our police and fire departments. We look forward to seeing you soon!
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11000 Florence Ave

Downey, CA

90241

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Showing 934 reviews

September 30, 2025

Very convenient location and easy to get to. Love the new lobby but missing the water, popcorn and donuts. You need to place a waiting bench or chairs whent you pick up your car once service More

by f.fernandez67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Precision Honda responded

f.fernandez67,Thank you for taking the time and leaving us a review ! We're glad to hear you find our location convenient and that you love the updates to our lobby!-Dennis Alejo

September 30, 2025

We were told about two problems that needed to be addressed in the future and he made it possible to take care of one at that time saving us having to come back to take care of it. We appreciate his More

by momsrx
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Moran
Sep 30, 2025 -

Precision Honda responded

momsrx, thank you for taking the time and leaving us a review ! We're glad to hear that our team was able to help address one of the issues during your visit and save you a return trip. Keeping our customers informed and making the process as convenient as possible is always our goal. We truly appreciate your trust in us and look forward to serving you again in the future!-Dennis Alejo GSM

September 30, 2025

Gihan did not provide good customer service. I had requested for tire rotation and due to the fact that they didn’t have the tire lock, that service was not done . I was waiting in the lobby, ye More

by Hph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Precision Honda responded

Hph, We truly value every customer who walks through our doors and appreciate your continued trust in our dealership. Providing a smooth and communicative experience is always our goal, and your comments help us continue striving for excellence in every interaction.-Dennis Alejo GSM

September 30, 2025

My car was left at in the morning at 6:30 am. I was told it would take around 2 hours. I called at 11am and was told the tech advisor was busy. Then left messages. Called 3 other times and the ma More

by Jaqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guillermo Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Great customer service. Beautiful new building. Disappointed there was no car wash at the end of the service. More

by Ramses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Precision Honda responded

Ramses, Thank you for your kind words about our customer service and new facility we’re glad you had a positive overall experience.-Dennis Alejo GSM

September 29, 2025

Great customer service . Paul , Kate and Everest provided great service . Love the car and good deal . More

by evemorgado25
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Salao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everest Offodile
Sep 29, 2025 -

Precision Honda responded

evemorgado25, thank you for taking the time and leaving us a review ! We're so glad to hear that Paul, Kate, and Everest provided you with great customer service and helped make your experience a positive one. It’s always our goal to ensure every customer drives away happy, and we’re thrilled you love your new car and felt you got a good deal.-Dennis Alejo GSM

September 29, 2025

I had such a wonderful experience. The wait for my vehicle was not long and the service advisor, Alexander, was top notch. More

by rockdiesel65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Heckman
Sep 29, 2025 -

Precision Honda responded

rockdiesel65, Thank you for taking the time and leaving us a review ! We’re delighted to hear that the wait time was short and that Alexander provided you with top-notch service. It’s always our goal to make the vehicle-buying process as smooth and enjoyable as possible.-Dennis Alejo GSM

September 29, 2025

Advisor need to pay more attention to customer while customer request services for vehicle I went to the dealer and Advisor ignoring me until I asked for help seems like they didn't care about my prese More

by jap5963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
September 29, 2025

It could do a bit better job in updating client about status of vehicle and time frame. A little lack of communication between staff that can make for a faster service. Otherwise, still good service. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Precision Honda responded

Jose, thank you for taking the time and leaving us a review ! Thank you for taking the time to share your feedback. We’re glad to hear you received good service overall. We continually strive to provide clear and timely communication to all our customers, and your comments help us identify opportunities to enhance that experience.-Dennis Alejo GSM

September 29, 2025

Everything was done smoothly. Very friendly. Love the new facility. I was very comfortable there while I waited More

by Dawnca36
Recommend Dealer
Yes
Employees Worked With
Ernesto Vera Cabrera
Sep 30, 2025 -

Precision Honda responded

Dawnca36, thank you for taking the time and leaving us a review ! We're so glad to hear that everything went smoothly and that you felt comfortable and welcomed during your visit. It's great to know you're enjoying the new facility we’ve worked hard to create a space that feels inviting for our guests.-Dennis Alejo GSM

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