 
        Precision Honda
Downey, CA
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
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Showing 934 reviews
Very convenient location and easy to get to. Love the new lobby but missing the water, popcorn and donuts. You need to place a waiting bench or chairs whent you pick up your car once service Love the new lobby but missing the water, popcorn and donuts. You need to place a waiting bench or chairs whent you pick up your car once service is over. More
We were told about two problems that needed to be addressed in the future and he made it possible to take care of one at that time saving us having to come back to take care of it. We appreciate his addressed in the future and he made it possible to take care of one at that time saving us having to come back to take care of it. We appreciate his keeping us updated about our service. More
Gihan did not provide good customer service. I had requested for tire rotation and due to the fact that they didn’t have the tire lock, that service was not done . I was waiting in the lobby, ye I had requested for tire rotation and due to the fact that they didn’t have the tire lock, that service was not done . I was waiting in the lobby, yet not once did Gihan find me or send a message about it. It was only after the service that I received any texts about having my car there. This is not the norm from any prior services I have had at Honda. The many times I have gone to a dealership, the agents know what to look for and would ask for the lock beforehand. When I had mentioned this, he said he did not want me to wait further due to me having my daughter with me. To be honest, that is up for me to decide, since I had gone through the trouble of getting the appointment at 6am. Additionally, Gihan was not clear at all in his manner of speaking. It was apparent, he was not at all interested in providing good customer service and I would have to get close to hear him or have him repeat what he said, especially when I did not know where my car was at the end of the service. It should be noted that I would have paid for the additional service, yet due to his lack of follow through, the dealership lost out on money. I really normally don’t fill this out, but it was a 2/5 service on his part. More
My car was left at in the morning at 6:30 am. I was told it would take around 2 hours. I called at 11am and was told the tech advisor was busy. Then left messages. Called 3 other times and the ma I was told it would take around 2 hours. I called at 11am and was told the tech advisor was busy. Then left messages. Called 3 other times and the manager was too busy. Eventually I went to pick up my car without receiving a call at 3:30 pm. Was told by the manager that I should’ve gotten a call. And I finally walked out with my car at around 3:50p. I was disappointed with the time management but the manager made up for it by comping the bill. I appreciate that. Thank you Guillermo More
Great customer service. Beautiful new building. Disappointed there was no car wash at the end of the service. Beautiful new building. Disappointed there was no car wash at the end of the service. More
 
                Great customer service . Paul , Kate and Everest provided great service . Love the car and good deal . Paul , Kate and Everest provided great service . Love the car and good deal . More
Advisor need to pay more attention to customer while customer request services for vehicle I went to the dealer and Advisor ignoring me until I asked for help seems like they didn't care about my prese customer request services for vehicle I went to the dealer and Advisor ignoring me until I asked for help seems like they didn't care about my presence they need to be more professional with customer More
It could do a bit better job in updating client about status of vehicle and time frame. A little lack of communication between staff that can make for a faster service. Otherwise, still good service. status of vehicle and time frame. A little lack of communication between staff that can make for a faster service. Otherwise, still good service. More
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