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Precision Honda

Downey, CA

Overview
Employees
Reviews
Vehicles
4.7
2,219 Reviews
It's our sincere belief that Precision Honda vehicles offer you superior quality, value, and fuel efficiency for your hard-earned dollar. We know you have many options in the Los Angeles and Orange County metropolitan areas, so we'd like to take this opportunity to thank the many customers we've had the privilege of serving over the years, and invite those visiting us for the first time to experience our commitment to providing the highest level of service. Our professional staff has built its reputation on being honest and courteous. And, we believe it's our duty to provide a comfortable, hassle-free, no pressure place to buy and service your automobile. Our team has extensive product knowledge and is enthusiastic about helping you find the perfect car to fit both your needs and your budget. We know that selling you a car marks the beginning of a relationship with you and your family. Because of this, we not only want you to be happy when you drive off the lot, we want you to be satisfied for as long as you have your vehicle. Because Southern Californians spend so much time on the road and in their cars, our business has become an integral part of our customer's lives. Over the years we have sold over 40,000 vehicles. Precision Honda is a privately owned and operated dealership, which means the only person we answer to is you. We are passionate about our business and hope you'll feel the same way about your car. We are also extremely proud of our community participation. Not only does Precision Honda provide careers for more than 120 local residents, our dealership sponsors highway clean-up, donates to local sports teams, and supports youth reading programs. We also actively contribute to our local YMCA as well as our police and fire departments. We look forward to seeing you soon!
Contact Dealership

11000 Florence Ave

Downey, CA

90241

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Showing 2,219 reviews

June 13, 2026

He's a very nice employee. He helped explain everything about the service to my car. More

by Lyn
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
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Jun 13, 2026 -

Precision Honda responded

Lyn, Thank you for choosing Precision Honda and sharing your experience! Thank you for your 5 star review. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 13, 2026

When we walked inside the dealership, the workers were too busy on their phones and did not greet us or assist us. I waited patiently and asked for assistance. I went in asking for assistance about the se More

by dulcenerib
Recommend Dealer
No
Employees Worked With
Anthony Moran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Moran
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Jun 13, 2026 -

Precision Honda responded

Dulcenerib, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your visit. Providing attentive, professional, and respectful customer service is extremely important to us, and we are disappointed to hear that you felt ignored and unsupported when seeking assistance. We understand your frustration regarding the KARR security system concern, especially after not receiving the promised follow up call. Additionally, it is concerning to hear that your questions were not addressed properly and that you were made to feel uncomfortable while seeking assistance. This is not the level of service we strive to provide. As a valued customer who has purchased three vehicles from our dealership, we are especially saddened to learn that this experience has impacted your trust in us. Your feedback is important and will be shared with our management team so we can address these concerns and improve our processes moving forward. We appreciate your loyalty over the years and would welcome the opportunity to discuss your experience further and work toward rebuilding your confidence in our dealership. Again, I apologize on behalf of my team, I have left you a voicemail, please feel free to call me anytime. My name is Sarah Garfias and I am part of the Customer Relations Team.

June 13, 2026

Broke down what will be done to the car. Was checking in with me and the timing and making sure everything was in order. Gave me options on payments. Shared some of his opinions and thoughts More

by vero_krystal
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
Report | Print
Jun 13, 2026 -

Precision Honda responded

vero_krystal, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear that your advisor took the time to clearly explain the work being performed on your vehicle, kept you informed throughout the process, and ensured everything was running smoothly. It is great to know that the payment options provided were helpful and that you received valuable insight regarding potential trade in opportunities. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 13, 2026

Took my car for an oil change . Mr.Pastor was very professional and respectful, kept me updated every step of the way. I had an excellent experience . More

by karladominguez897
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
Report | Print
Jun 13, 2026 -

Precision Honda responded

karladominguez897, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you had an excellent visit with us. Providing professional, respectful service and keeping our customers informed throughout the process are priorities for our team, and we're glad Mr. Pastor delivered on that commitment. We truly appreciate your kind words and your trust in us for your vehicle's maintenance. We look forward to serving you again in the future!-Dennis Alejo GSM

June 12, 2026

All staff is extremely friendly from arrival/check in process, recommendations, getting updates, checking out and picking up vehicle. I normally tend to wait and I have to say that the facility makes tim More

by Paula_guardado
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
Report | Print
Jun 12, 2026 -

Precision Honda responded

Paula_guardado, thank you for choosing Precision Honda and sharing your experience ! We truly appreciate your kind words about our team. Providing friendly, attentive service from check-in to vehicle pickup is something we take great pride in, and it's wonderful to hear that our staff's recommendations, communication, and updates made your visit a positive one. We're also glad that our facility helped make your wait time more enjoyable and comfortable. Your feedback means a lot to us, and we'll be sure to share your compliments with the entire team. We look forward to serving you again in the future!-Dennis Alejo GSM

June 12, 2026

Hector proved excellent customer service and very helpful. Showed us everything in inventory to make our purchase much smoother. More

by rrseptaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Zapata
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Jun 12, 2026 -

Precision Honda responded

rrseptaz, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that Hector provided excellent customer service and was so helpful throughout your visit. Taking the time to show you all of our inventory and help make your purchase process smooth and easy is exactly the level of service we strive for. We'll be sure to share your kind words with Hector. We truly appreciate your business and look forward to serving you again soon!-Dennis Alejo GSM

June 12, 2026

Guillermo is the best service advisor. .. I have been taking my cars there for years More

by Anniecangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Precision Honda responded

Anniecangel, Thank you for choosing Precision Honda and sharing your experience! We're delighted to hear that Guillermo has consistently provided you with excellent service over the years. We'll be sure to pass along your kind words to him. We truly appreciate your trust in us and look forward to continuing to care for your vehicles for many years to come!-Dennis Alejo GSM

June 11, 2026

My experience @ Precision Honda was very good. The new place it is very comfortable, elegant and professional. More

by bebeluppino
Recommend Dealer
Yes
Employees Worked With
Mr.Carlos Villarreal
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Jun 12, 2026 -

Precision Honda responded

bebeluppino, Thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear that you had a very good experience at Precision Honda. We're especially pleased that you found our new facility comfortable, elegant, and professional. Providing a welcoming environment and excellent service is important to us, and we appreciate your feedback. We look forward to serving you again in the future!-Dennis Alejo GSM

June 11, 2026

Good and very nice place. The Walkers Is Very Nice very communication and conversation Workers More

by tola-7
Recommend Dealer
Yes
Employees Worked With
Ernesto Vera Cabrera
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Jun 12, 2026 -

Precision Honda responded

tola-7, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that you enjoyed your experience and found our team friendly, communicative, and welcoming. We take pride in providing excellent customer service, and your feedback means a lot to us. We’ll be sure to share your compliments with our staff. We look forward to seeing you again soon!-Dennis Alejo GSM

June 11, 2026

Great customer service, friendly, great communication. Dealership is always neat people are always friendly and helpful More

by Dcastellanos2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franky Asquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Precision Honda responded

Dcastellanos2526, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that you consistently experience great customer service, friendly interactions, and clear communication from our team. It is also great to know that you appreciate our clean dealership environment and the helpful attitude of our staff. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

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