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Precision Honda - Service Center

Downey, CA

4.6
546 Reviews

546 Reviews of Precision Honda - Service Center

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September 15, 2025

I took my car in for a Recall to be repaired. The service advisor recommended additional services which I authorized at time. However, I immediately called back and spoke with my service represen More

by Erickacami
Recommend Dealer
No
Employees Worked With
Robert Pastor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
September 15, 2025

New Dealership is beautiful. Robert service advisor was great in everyway with explaining work my car needs . Very informative and courteous. Made my visit a great experience to More

by danny_escobar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Precision Honda responded

Danny_escobar1, Thank you for taking the time and leaving us a review ! We're thrilled to hear that Robert, took such great care of you.-Dennis Alejo GSM

September 15, 2025

I have a very good customer service. Roberto had a good attitude, and answer all my questions. More

by Duartem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Precision Honda responded

Duartem1, Thank you for taking the time and leaving us a review ! We're thrilled to hear that Roberto, took such great care of you.-Dennis Alejo GSM

September 15, 2025

Robert was great, very attentive and helpful. He was also very knowledgeable and informative on what services i need to get done. More

by Diana.31059
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pastor
Sep 16, 2025 -

Precision Honda responded

Diana.31059, Thank you for taking the time and leaving us a review ! We're thrilled to hear that Robert, took such great care of you.-Dennis Alejo GSM

September 15, 2025

Robert was super kind and had great customer service. The place is very welcoming and beautiful. Would 100% be coming back. More

by EMILYGGARCIA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Precision Honda responded

EMILYGGARCIA03, Thank you for taking the time and leaving us a review ! We're thrilled to hear that Robert, took such great care of you.-Dennis Alejo GSM

September 15, 2025

Service was acceptable. Lobby was too loud. Music was loud, televisions were on and advertising monitors were playing all at the same time. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Precision Honda responded

Maria, thank you for taking the time and leaving us a review.Thank you for coming in and servicing your vehicle here at Precision Honda .-Dennis Alejo GSM

September 15, 2025

They care about you need. They are very helpful and helping you with your situation. More

by mariselavela15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Precision Honda responded

mariselavela15, Thank you for taking the time and leaving us a review ! We’re glad to hear that our team was helpful and attentive to your needs. Providing personalized support is very important to us, and we’re happy we could assist you with your situation.-Dennis Alejo GSM

September 14, 2025

Carlos always provides excellent service. He is professional, knowledgeable, and takes the time to explain everything clearly. I truly appreciate his honest and informative approach—by far th More

by Gonzalezglenda0591
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 15, 2025 -

Precision Honda responded

Gonzalezglenda0591, thank you for taking the time and leaving us a review ! We’re thrilled to hear that Carlos consistently provides excellent service. His professionalism, knowledge, and clear communication truly make a difference, and we're proud to have him on our team. It means a lot to know this has been your best dealership experience.-Dennis Alejo GSM

September 14, 2025

The service for this location was awesome. The staff was very helpful about my car issues.Carlos Villarreal was so awesome he explain to me everything about what needs to be done in my car & al More

by bvpas76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Precision Honda responded

bvpas76, thank you for taking the time and leaving us a review ! We're so glad to hear you had an awesome experience at our location. Carlos Villarreal is an excellent team member, and we’re happy to hear he provided clear communication and kept you updated every step of the way.-Dennis Alejo GSM

September 13, 2025

I was very satisfied with how my issue was resolved — truly professional and good service. More

by Fang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Precision Honda responded

Fang , Thank you for taking the time and leaving us a review . We're thrilled to hear that you were satisfied with how your issue was resolved and that our team delivered professional and helpful service. Providing a great customer experience is always our top priority, and your feedback means a lot to us.-Dennis Alejo GSM

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