Precision Honda - Service Center

Each employee I encountered was friendly, polite and professional. The waiting area was clean and supplied with a variety of beverages, donuts and popcorn. The TV was kept low enough to allow custom professional. The waiting area was clean and supplied with a variety of beverages, donuts and popcorn. The TV was kept low enough to allow customers to enjoy watching it and to allow me to do some work while I waited. There are workstations towards the back of the waiting area -- perfect for setting up a laptop. The work was completed in a reasonable amount of time. A problem was noted while the car was being serviced. Photos were taken and the problem was explained to me in great detail. I returned the following day to have the additional work done. Thankfully the mechanic caught a small problem that could have resulted in a major problem if it had not been addressed. Excellent attention to detail. Excellent customer service. Because I had some questions about the settings, a really polite and patient young man spent time showing me how to access the various settings. Overall it was a very positive experience. More

Best dealership and they’re always helpful and they always attempted on us see if where happy with there work always attempted on us see if where happy with there work More

First and foremost the main reason i come to Honda World service is Guillermo Hernandez my service advisor hes the best 👍also quality workmanship and great mechanics service is Guillermo Hernandez my service advisor hes the best 👍also quality workmanship and great mechanics More

Best service advisor. I am always completely happy with the service I received. My car is always ready on time. I am always completely happy with the service I received. My car is always ready on time. More

I used to service my Honda at a different dealer but have now changed to Honda World in Downey. The place is clean and I love the early drop off hours. But the main reason I take my car to Downey is because now changed to Honda World in Downey. The place is clean and I love the early drop off hours. But the main reason I take my car to Downey is because of the Service Advisor Steven Cuevas. I request Steven because he always makes sure that I am satisfied with the service that is provided. He makes sure that I get the best price possible and he always keeps me up to date with the progress of the service. I have recommended Steven to my son and my son now brings his Accord to Honda World and specifically to Steven. Thank you More

Great customer service. Alex G was so helpful &had my car ready sooner than the initial time they said. Alex G was so helpful &had my car ready sooner than the initial time they said. More

Great service customer agent are great very helpful convenient cant wait till new building opens up convenient cant wait till new building opens up More

We usually take our car to Norm Thieves (Reeves) in Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobb Cerritos due to parts availability during the vehicle recall. We took our car to Downey due to the proximity to our home. Wait time was good and lobby was very nice. We are dedicated Honda drivers and will continue to be in the future. More

Robert explained all the service that was required and recommended. He also promised to have my car ready in 2.5 hours and it was done on time. I appreciate that he valued my time. recommended. He also promised to have my car ready in 2.5 hours and it was done on time. I appreciate that he valued my time. More