546 Reviews of Precision Honda - Service Center
Guillermo is my go to man when getting service done . Always refer my friends and family to him ! Love the new facility , the esthetic , everyone is so polite ! Go get your new cars and service done here Always refer my friends and family to him ! Love the new facility , the esthetic , everyone is so polite ! Go get your new cars and service done here! More
First time I left feeling like I wasn't valued as a customer. It seemed like because I was only getting an oil change and not looking to get any of up sell services, I wasn't worth the time to provide customer. It seemed like because I was only getting an oil change and not looking to get any of up sell services, I wasn't worth the time to provide progress updates or explanation of the inspection results. When I returned to ask about the red items on the inspection, I was told it's based on mileage. So I guess they don't really inspect the serpentine belt, because it was changed 20,000 miles earlier. Perhaps the service rep was having a bad day as I had seen him previously, but at that time I dropped a few hundred dollars on a fuel system cleaning during a recall, and didn't have the same problem. Additionally, I arrived with an appointment at 6:30am for an oil change and was given an estimated completion time of 8am, I used the Link that was texted to me to check status at 8:15 and the chat feature to ask for progress and did not receive any reply. I walked over at 8:40 and asked for status and was informed it was ready....how long it had been ready....who knows. Finally, I was given a small post it note with a number and pointed in the direction of the valet. There was no one at valet, but that's ok because my keys were in the car and I was able to take my car with with nobody being the wiser. Good thing it wasn't stolen before I got there. More
Very bad my car was retuned with a damaged windshield and they knew about it and let me drive off the service lot like that they knew about it and let me drive off the service lot like that More
The new dealership is wonder with great new amenities, and the staff is wonderful to work with. and the staff is wonderful to work with. More
Beautiful new bldg but really miss the popcorn machine and free doughnuts in the waiting room, where is all the accessories area?? No sound on tv was available On the service really sped up oil change and free doughnuts in the waiting room, where is all the accessories area?? No sound on tv was available On the service really sped up oil change was 3 hours now cut in half really professional More
Great work and customer service. Guillermo is always informative and attentive not to mention Cesar in the service department who keeps my car in pristine condition. Guillermo is always informative and attentive not to mention Cesar in the service department who keeps my car in pristine condition. More
He was communicative and my car was ready very fast but he seemed almost annoyed to have to help us. There was no overt rudeness. He was kind. It was just not what we are used to there. he seemed almost annoyed to have to help us. There was no overt rudeness. He was kind. It was just not what we are used to there. More
The dealership is new and very nice. Staff are friendly and attentive. Good experience overall. Staff are friendly and attentive. Good experience overall. More
I asked for no car wash. My car was washed. Other than that everything else was good. My car was washed. Other than that everything else was good. More