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Premier Chevrolet of Buena Park
Buena Park, CA
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Must say excellent customer service! Tommy was amazing! He was very helpful, patient and so professional. Gave us the best deal. We are 100% satisfied. Tommy was amazing! He was very helpful, patient and so professional. Gave us the best deal. We are 100% satisfied. More
I strongly advise you to not go to Premier Chevrolet for service. I had the worst experience. The service department quoted me a price then when finished stated they misquoted me. They had my car for four d service. I had the worst experience. The service department quoted me a price then when finished stated they misquoted me. They had my car for four days and not once did they contact me regarding my car. I was the one calling them and when I asked to speak to the person handling my vehicle, always got their voicemail. It took me calling repeated times to get a reply, which was always a text. When going to get my vehicle, it was sitting out but the individual kept walking around the entire parking lot, stating they couldn’t find it. I had to point it out to him. Then they couldn’t find the car keys. Ridiculous!!My door handles were one of the estimates I had to get fixed. They were lifting from the body of the truck just a bit. The ones I decided not to get done were even worst then when I took it in. My alarm that they supposedly fixed started acting up the first night I brought it home. Which was a Saturday night so of course I can’t take it back on Sunday because they are closed. When Monday morning rolled around I thought to myself, “ Now why would I willingly put myself through that awful experience again?” Though I paid way too much for what they should have fixed correctly, I would rather take it somewhere else. More
Great customer service but just dissapointed on how they keep saying a complimenatry car wash will be given but my truck never gets washed or vacuumed keep saying a complimenatry car wash will be given but my truck never gets washed or vacuumed More
Took 3hrs instead of 1.5. Service rep had bad communication with myself and his technicians. My car sat ready for 30 min after I had advised the service rep that it was ready. My car was also no communication with myself and his technicians. My car sat ready for 30 min after I had advised the service rep that it was ready. My car was also not washed after being serviced but every other car was. More
Great experience, sales wasn’t pushy They were willing Great experience, sales wasn’t pushy They were willing to work with me. Clean environment. Knowledgeable of all Chevy products sold within the fac Great experience, sales wasn’t pushy They were willing to work with me. Clean environment. Knowledgeable of all Chevy products sold within the facilities. Clean facility as well. More