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Premier Kia Of Branford
Branford, CT
1,748 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE!
At Premier KIA we are committed to ensuring that we exceed your expectations.
Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut.
Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford
At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too.
Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point.
Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,748 reviews
November 14, 2015
Excellent service I was referred by Dennis Cullen to talk to Nathan Glazewski because of his excellent customer care and knowledge. Nate took extra time with me to allo I was referred by Dennis Cullen to talk to Nathan Glazewski because of his excellent customer care and knowledge. Nate took extra time with me to allow me to test drive several cars so that I made the right decision for me. He is professional and extremely knowledgeable. If you are in the market for a car, go see Nate. The Branford Kia team is friendly and they go above and beyond for their customers. I can't say enough about how good they are. I had an amazing experience and they took the anxiety away. More
by Jordan
November 04, 2015
Painless Purchase Purchasing my 2013 Jeep Patriot from Premier Kia was one of the most pleasant afternoons I have ever spent at a car dealership. Kimberly(internet), Cy Purchasing my 2013 Jeep Patriot from Premier Kia was one of the most pleasant afternoons I have ever spent at a car dealership. Kimberly(internet), Cynthia(sales), and Kenny(finance) were professional and answered all my questions. No pressure to buy, or to upgrade unlike some of the horror stories Ive experienced with other dealerships. A REAL PLEASURE!! More
by tgn
Employees Worked With
Kimberly Seabrook, Kenny Schmitz, Cynthia Batick
October 28, 2015
The completion of a dream I've been searching for a PT cruiser to replace my 2004 model, but couldn't locate one with lower mileage than mine! I located a 2010 model on line at I've been searching for a PT cruiser to replace my 2004 model, but couldn't locate one with lower mileage than mine! I located a 2010 model on line at Premier in Branford, CT. Too far for me to drive to the site! That's why my 2004 just hit 50,000 miles . They picked me up in Mansfield and drove me to Branford! All the employees were efficient and helpful. The only glitch was removing the dealership stickers! This took a ridiculous amount of time!! More
by PT fan
Employees Worked With
I had another gentleman who was a driver. Name forgotten...Sorry!, Kimberly Seabrook, Kenny Schmitz, Cynthia Batick
October 24, 2015
Pro-active; straightforward; competent staff; friendly The dealership did not try to upsell us or change the deal when we came in to sign and drive. They did as much as we could together on-line with me i The dealership did not try to upsell us or change the deal when we came in to sign and drive. They did as much as we could together on-line with me in advance of picking up the car...I practically bought the car on-line. Kimberly Seabrook arranged things magnificently. Cynthia "Cyndi" Carasone implemented what Kim set up, and Kenny Schmitz found the best financing for us. Everyone was completely organized at all times, and no one pressured us. If we had come in and didn't like something about the vehicle, they would have worked with us to find the right car in lieu (but that didn't have to happen, the car was fine). Kenny explained all the perks that went with the warranty and the purchase of a Kia, and it was overall good experience. Also, everyone returned my calls and emails fairly promptly. They made me want to buy another car there! Also, their participation in the Costco program was what got us there to begin with...one price, no dickering, and the price was $1000 less than advertised for that car, which was pre-owned. They are 55 miles from our home, but I will go back for my next vehicle. More
by salmonlois
Employees Worked With
Kimberly Seabrook, Kenny Schmitz, Cynthia Batick
October 21, 2015
Stellar Experience!!!!! I was interested in looking at the Kia products and visited Premier Kia. Nathan took his time to show me the different products that would fit my nee I was interested in looking at the Kia products and visited Premier Kia. Nathan took his time to show me the different products that would fit my needs and I test drove two vehicles. I went back a second time to test drive the Spotage again to make sure that was the one I wanted. My new car was ready when I went to pick it up. Kenny explained the financial papers to me as I signed. Nathan explained all of the functions of the car and answered all additional question I had. The whole experience was fantastic!!! I would highly recommend Premier Kia to friends and family! More
by CLP
October 17, 2015
Exceptional Service! My wife and I exclusively use the Premier Subaru/Volvo dealer in Watertown for service on our cars. When it came time to replace my vehicle they were My wife and I exclusively use the Premier Subaru/Volvo dealer in Watertown for service on our cars. When it came time to replace my vehicle they were one of the first dealerships I looked at. They did not disappoint. I got a generous offer for my trade and the vehicle I was sold was well explained and well serviced. I was not pressured and the typical sales tactics you get at most places were non existent. It was truly a great buying experience. I highly recommend buying through Premier, especially the Kia store in Branford, they were fantastic. More
by Bare Grills
Employees Worked With
Kimberly Seabrook, Kenny Schmitz, Cynthia Batick
October 16, 2015
Great Experience! I visited Premier Kia very confused about whether to buy used or new. John was absolutely fantastic as he listened to what I was looking for in terms I visited Premier Kia very confused about whether to buy used or new. John was absolutely fantastic as he listened to what I was looking for in terms of price and worked to find me exactly what I wanted. I never felt any pressure and I could not be happier with my final purchase. I would highly recommend John and Premier Kia to anyone looking to buy a car new or used! More
by kdmot
Employees Worked With
Kenny Schmitz
October 10, 2015
Run away from this dealer, do not walk!!!!!! I test drove a 2007 Rav4 on September 3, 2015 with my sales person Cindy Carrasone. During the test drive Cindy had mentioned that the vehicle had bra I test drove a 2007 Rav4 on September 3, 2015 with my sales person Cindy Carrasone. During the test drive Cindy had mentioned that the vehicle had brand new rear brakes and that the front brakes were good and that vehicle was given a safety check. We returned the next day to purchase the car and sign the paperwork. During that time the business manager Kenny Schmitz extolled the virtues of purchasing a 3yr/36k extended warranty, Kenny explained to us that they love to work on the vehicles because the warranty company pays them $100.00 per hour, and Premier only charges $98.00 per hour labor We decided to purchase the extended warranty. He said if the car even feels a little bit different than normal, bring it in for service and we would get a loaner. HAH! After signing the papers, we drove the car home and after about 10 miles the check engine light came on along with 4WD light and vehicle stability light The dealer was closed by the time we got home that night, so I had to wait until the next day, which was Saturday. I called service at 700AM and spoke to the Service Manager Derek McMoran and explained to him that I had picked up the car the previous evening and I did not feel safe driving it on my labor day weekend trip. I explained to Derek what Kenny Schmitz had told us when he sold us the extended warranty, and we were entitled to a loaner. Derek then told me that they don't give loaners out on extended weekends, but hey could get a service appointment in 2 weeks because they were booked. WHAT? On top of that Derek was also very rude and unprofessional. I waited until 900 that morning and called the business manager Kennt Schmitz and explained that the car had issues and I would like it looked at and pick up a loaner as he had mentioned the previous night. Kenny told he he needed the owners approval to get me a loaner and to have the car looked at that morning. The owner Robert Alvine called me shortly thereafter and told me to bring the car up that morning to get looked at, and if they couldn't repair it I would get a loaner. Fair enough. I brought the car in and it was determined that it was an oxygen sensor error, they reset it but did not put in a new sensor. While I was was waiting for the service to finish the repair I stopped in Kenny Schmitzs office to voice concerns over the vehicle. His response was that he would make everything right with the vehicle, and that I would be happy. He also told me to go right to him with service issues and not to Derek McMoran because Derek only says what he is supposed to say, and cant get anything done. OK... I drove the vehicle home and in the next few days the car started bouncing and vibrating when braking. I brought it back to dealer again and now as told all 4 wheels need to have the rotors turned at a charge of $300.00, of which they offered to split the cost. I declined that offer, and went back to Kenny Schmitz, and reminded him of his promise to make good on car. He never got back to me on that.. No surprise. Again, The car had a 15 point safety check, and it needed brakes??!! WOW! The reason that they gave me for not repairing the car is that it was sold as is, and that my driving made the rotors go bad!!! WHAT??? I drove the car a few days before the bouncing began!!! . More
by runawayfast
October 08, 2015
Terrific My husband and I had a very positive experience with Nathan. We had a scheduled appointment and he was ready and waiting when we arrived. We ended up My husband and I had a very positive experience with Nathan. We had a scheduled appointment and he was ready and waiting when we arrived. We ended up buying a Kia Optima Hybrid that day and we are totally pleased and happy with our new car. I would definitely feel very comfortable recommending this dealership to any of our friends interested in a unique car buying experience. More
by silver fox
October 06, 2015
Nathan Glazewski, the happy medium! Nathan is not the stereotypical sales guy. He knows his stuff, stays in contact, but isn't suffocating. I would absolutely buy another car from Nath Nathan is not the stereotypical sales guy. He knows his stuff, stays in contact, but isn't suffocating. I would absolutely buy another car from Nathan. More
by happygal
Employees Worked With
