Premier Kia Of Branford

Great experience! Even though this dealership is an hour away from me, we will definitely buy our next car from here. Eddie is new, and has some more to learn, but did a fine job! He was pleasant and if he away from me, we will definitely buy our next car from here. Eddie is new, and has some more to learn, but did a fine job! He was pleasant and if he didn't know the answer, he researched the question before answering. Customers never like being told wrong information, so great job there. Liam was phenomenal!! He made the financing and signing experience easy. He was extremely personable, and explained everything. He treated me like a person not a dollar sign; like we knew each other for years. Finalizing the purchase with Liam, was a perfect ending. Best car buying experience I've ever had in ten years! Thank you Premier Kia, thank you Eddie, and thank you so much Liam! More

My husband and I were looking for a used car to replace his 2005 WRX before it started needing some major work. The time was right because we will be able to pass this car along to our son as a vehicle fo his 2005 WRX before it started needing some major work. The time was right because we will be able to pass this car along to our son as a vehicle for college in a couple of years. We looked specifically for a Suzuki as we bought one for our college age daughter last year and were very pleased with the purchase based on reliability and price. So we started looking for dealers in CT who had suzukis on their lot. First off, my husband liked the dealer because he could set up an appointment on-line without having to speak to a salesperson first. We went to our appointment, were warmly greeted by Cindy and were able to take two different models out for a lengthy test drive. At the end of the appointment, we told Cindy we needed time to discuss, could we do something to hold the cars until the next day when we had come to a decision. She told us to go ahead and discuss and give her a call the next day to follow up. We decided Wednesday night that we would indeed purchase one of the two vehicles we had driven and that we would trade in my husband's car to do so. We gave a credit card over the phone as a hold payment and I mentioned to Cindy that since the drive was over an hour for us, it would be helpful if we could take delivery when we returned. That was not a problem and after exchanging several e-mails, we drove home in our new car on Saturday afternoon. I don't think anyone would give a car dealer a bad rap again if all visits went like this one. I would recommend dealers operate as much as possible by e-mail as it makes the experience so much more pleasant and less stressful once inside the dealership. Our experience was great and we plan to go back to Premier Kia/Subaru for our next car. Thank you so much Liam and Cindy! Laurie and Richard Gerry More

I recently purchased a new 2013 Kia Sorento SX. This is my 3rd new Kia in 6 yrs, for I like having a new car every so often. Not only was I very pleased by the quality and detail of this vehicle, but was a my 3rd new Kia in 6 yrs, for I like having a new car every so often. Not only was I very pleased by the quality and detail of this vehicle, but was amazed at what luxury was included in the overall price. My husband drove the car and couldn't believe that it handled almost like a sportscar. He himself was impressed, for Kia wasn't his first choice .This vehicle has since changed his mind. Not only is this SUV sturdy and reliable, but it is right up there with the quality of other cars. A friend of ours just got a new BMW(SUV) ,and when he saw my KIA he couldn't believe that it looked better than his Beamer!!!!!!! Liam made my purchase painless and enjoyable, Tyler was very professional in his presentation of the car, and the people in service go without saying. I always bring my car to Branford for service and there's a KIA dealer in Old Saybrook, close to where I live. The Branford dealer beats their prices by a landslide, and the personal service you get can't be beat. They make you feel like family. I just want to say "Thank-You" to all. And to everyone out there looking for a new car, go to Kia of Branford.......you won't be sorry you did!! More

Brian, replied to my email request, right away, followed up with me, without being annoying and was very helpful in his replies to my emails and on the phone.. My visit to Premier Kia was a really nice cust up with me, without being annoying and was very helpful in his replies to my emails and on the phone.. My visit to Premier Kia was a really nice customer experience. Nathan was very familiar with the Optima (which resulted in a sale for him). He was friendly, sociable and made the visit actually fun. Most of all he wasn't pushy. You felt very comfortable and relaxed while there.. Tom, General Sales Manager, made sure he said hello at the beginning of the visit, spoke to me during the visit, and made sure he saw me to say "good luck" at the end of the visit. He reiterated if there are any questions or anything he can personally do, to feel free to call on him as he gave me his business card. Both Nathan and Liam, were ready for me when I arrived two days later to pick up my car. Both were organized with their paperwork and what they needed to review pertaining to my purchase. Liam, like Nathan, was not pushy to sell me additional services, when I was told about them and decided to decline them. The car was clean, and ready for me. The entire staff at Premier were very friendly, as I met the gentleman in Service as I walked through their area and the other salespeople within the office.. The staff I worked with were all very attentive to my needs. I would definitely Premier Kia to my friends and family.. Not to mention, the full tank of gas, the 2 years of free oil changes, tire rotations and the double the power train warranty is a nice plus too.. I am very happy with new Optima.. Thank you Brian, Nathan, Tom and Liam. It was a pleasure doing business with you.. More

Premier Kia of Branford, as far as I am concerned, is the best Kia dealership on the East Coast. They are kind and helpful and make sure the whole process of buying a car is streamlined. Truly though, none best Kia dealership on the East Coast. They are kind and helpful and make sure the whole process of buying a car is streamlined. Truly though, none of it would have been possible without our Sales Consultant, Nathan Glazewski. Nathan truly contoured to our every demand and helped us every step of the way. Even after we signed for the car, it was a few days until out delivery and Nathan kept in touch every day and made sure we were not left on the back burned. Every question I had up until the day I was to come and take delivery of the car was answered and it was all thanks to Nathan. He is an asset to the Premier Kia family and should be treasured for years to come. Others at the dealership that were SUPER helpful are Tom, the sales manager. He made sure we got the best deal and was super easy to work with. Liam in the finance office walked us through every step of the way when it came to the paperwork of the deal and explained everything to us. And of course Derek & Josh, the two guys in the parts and service department helped me pick and choose all the accessories that I wanted for our new Kia Soul and helped with the installation in their awesome service department as well. More

The entire experience at Premier Kia was wonderful from start to finish. Every person who worked with me was genuinely nice and knowledgeable. I was worried that the process would be stressful because of start to finish. Every person who worked with me was genuinely nice and knowledgeable. I was worried that the process would be stressful because of my credit history, but the staff worked with me and was able to get me financing at a rate that suprised me because it was so low! Not only will I recommend the dealership (and the vehicle) in the future, I already have told people to go there! I could not be happier with the entire car buying experience (well, unless you gave me a winning lotto ticket too)!!! :-) More

My name is Leslie M. and I would highly recommend this dealership to anyone. I went to Kia of milford first got a quote and right after i headed to Branford Kia to see if I could get a better quote. As so dealership to anyone. I went to Kia of milford first got a quote and right after i headed to Branford Kia to see if I could get a better quote. As soon as me and my husband walked in, a man walked up to us and ask how he could help us. We told him that we were interested in getting a better quote and we we're interested in intrading our car for the 2013 Kia Optima SXL. He then said that he would definitely get us a better quote , he then said "I'm the manager , my name is Liam mcClellan one of my sales associates would be able to help us when they we're done with their customers. We didn't wait long , Tyler Walker helped us get a great deal and get the car we wanted. I was very impressed with the fact that the Liam mcClellan-Manager approached us and introduced himself and went out of his way to make us feel welcome. He went out of his way to get us a great deal. He was very professional , a people person , courteous , polite , and friendly ! Didn't get that at Kia of Milford , manager there did not get out of his office and had a pit bull face .. Just because you're a manager doesn't mean you have to think of yourself above anyone else. So fo that reason , I highly recommed Premier Kia of Branford , the best customer service I've had. And I give them 5 stars .. Thanks Liam mcClellan and Tyler Walker! More

Purchased a 2011 used Kia Optima Hybrid from Nathan. He was very knowledgable and pleasant to work with. The dealership is clean as well as very organized in their process. The financing process/paper si was very knowledgable and pleasant to work with. The dealership is clean as well as very organized in their process. The financing process/paper signing was ready for us and Liam provided some helpful information regarding add-ons and our consumer rights. I would DEFINITELY recommend this dealership to anyone considering purchasing a KIA. More

I love my Kia. Nathan, thank you. I went to other dealerships, but your professionalism, knowledge about the car, and courtesy made my decision. Liam finalized all the finances and respected our need dealerships, but your professionalism, knowledge about the car, and courtesy made my decision. Liam finalized all the finances and respected our needs. I definiitely recommend you guys and will be coming back for my next car. Josephine and Louie More

After hurricane Sandy hit us in the New York region. We needed to replace the vehicle we lost. My family and I headed to Premiere Kia on a wing and a prayer. Not certain what to expect. We were treated lik needed to replace the vehicle we lost. My family and I headed to Premiere Kia on a wing and a prayer. Not certain what to expect. We were treated like, I can actually say," family". We spent practically all day there deciding and did not feel pressured to make a decision in the least. Albert was a wonderful pleasant individual. Who made us feel very comfortable in every way. We made the purchase and are extremely pleased with our car. We even named it "Scion" (private joke.) We will use them again in the future. And Will most definitely recommend them to our friends and family. Thank you Albert for making this purchase so easy. Albert even told us to call him when we get home. As he knew we were driving back to NY. How nice was that? Again Thank you guys for the great experience. Bless you all. More