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Premier Kia Of Branford
Branford, CT
1,746 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE!
At Premier KIA we are committed to ensuring that we exceed your expectations.
Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut.
Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford
At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too.
Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point.
Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,746 reviews
October 11, 2012
I was lied to and taken advantage of by these two individuals and it’s probably because I am a young female who went to this dealer alone. I will try to be as short and informative as possible. First individuals and it’s probably because I am a young female who went to this dealer alone. I will try to be as short and informative as possible. First, Niel told me he would run a “soft check” on my credit so that it does not affect my score. He also told me if I add the Gap insurance he could get me a better APR. I found out later that both were lies. I waited 3 hours before being called into Niel’s office to sign the paperwork. Niel had me sign for an optional window etching fee which he did not explain nor offer me. I was tired, hunger and felt I was in good hands at the time so I just initialed where I was told. The following day after reviewing the paperwork carefully, I called to have the gap insurance and window etching fee removed. I went back to the dealer to complete the necessary paperwork. Niel was very defensive and used the “F” word multiple times. As for the etching fee, he stated he did not think $175 was a big deal and that’s why he did not explain it to me. A few days later, I met with Tom to get my plates. He apologized and stated he understood why Niel behaved the way he did because he is new. Both Niel and Tom were supposed to get back to me about reimbursing me for the etching fee and to this day neither one has contacted me. I called the bank and they have not received any word or paperwork to remove the etching fee. Not to mention, Niel told me he would cancel out my previous auto loan for the car I traded in and that I had to do nothing because he would take care of it all. When I asked him if I should call the bank to make sure they don’t debit my account he insisted and assured me he would handle it all. That was a lie too. I was charged by my previous auto loan for the car I traded in because they did not do their job. When I called the bank they informed me that the dealer did not do their end by sending them the payoff information. The owner has been aware of this ongoing issue and has not contacted me either to see if the issue has been resolved. If you are a woman do not go to this dealer alone. In fact, I would not recommend them at all. More
by WOMAN
Employees Worked With
Niel and Tom (Finance Managers)
September 27, 2012
everything from day one was great before i even talked to a salesperson i would walk around the lot checking out diferent models then i would compare the kias to other cars i was looking into one of t to a salesperson i would walk around the lot checking out diferent models then i would compare the kias to other cars i was looking into one of the other makes was the chevys cruz i eventualy wassold on the kia forte i did also liked the 20 year year powertrain warrenty which premier of branford ct had. i dont yhink any other dealer around had that great a deal i eventualy started talking to a salesman ryan tartisel that i was almost decided on a forte after a few days later i came and told him i was going to get one we worked out a great deal and 3 days later icame in and drove off very happy More
by makahag
September 25, 2012
I had an overall great experience here. They never put any pressure on me and were always willing to help with any concerns I had. It's a very friendly and comfortable atmosphere. Not the dreaded car buyi any pressure on me and were always willing to help with any concerns I had. It's a very friendly and comfortable atmosphere. Not the dreaded car buying experience you'd expect. I would definitely come back again. Thank you Robert, Tom, Terry, and Liam! More
by JoshG33
September 16, 2012
Our experience with Premier Kia was great. Nathan was great with the sale/car training and calling with questions/updates. Liam was great with the finance piece. Will recommend to friends and family. My great with the sale/car training and calling with questions/updates. Liam was great with the finance piece. Will recommend to friends and family. My wife loves the car (maybe I'll get to drive it at some point!)! Thanks. More
by scott francis
July 20, 2012
Customer Service after the sale was very poor. (See Below) Mr. Towers (Sales) did not return calls in a timely manner. Over a week to resolve a simple problem. I was told "It's not my job" when asked Below) Mr. Towers (Sales) did not return calls in a timely manner. Over a week to resolve a simple problem. I was told "It's not my job" when asked a question by Mr. DiRaffaele (Ownership Counselor) Positive: The service dept. performed A-1 quality work. The parts manager is friendly and helpful. The company president personally resolved all issues. More
by KIA Kid
Employees Worked With
Terry Towers Marco DiRaffaele
May 02, 2012
Prior to purchasing my 2012 Kia Sportage I had gone to another dealership. Well the first dealership lied to me, didn't listen to what I wanted, kept trying to up sell me on something different and came another dealership. Well the first dealership lied to me, didn't listen to what I wanted, kept trying to up sell me on something different and came nowhere near the price I was looking for. Even though they kept telling me how hungry they were and really wanted my business. Then I went to Premier Kia. I can't say enough good things about them, especially my salesperson, Daniel. He listened to what I wanted and needed, didn't try to up sell me, was polite and attentive and never pushy. Best of all, he gave me the exact price I was looking to pay. I cannot recommend them highly enough. Especially Daniel. More
by shorelinehomesgirl
Employees Worked With
Daniel
