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Premier Kia Of Branford

Branford, CT

Overview
Employees
Reviews
Vehicles
4.9
1,747 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE! At Premier KIA we are committed to ensuring that we exceed your expectations. Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut. Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too. Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point. Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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205 North Main Street

Branford, CT

06405

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Showing 1,747 reviews

December 29, 2019

Such a pleasant experience Buying a car is not one of my favorite things to do but I had such a pleasant experience at premier Kia. The process was quick and straightforward. Mo More

by jmezzanotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk
Other Employees : Carlos Trindade, Jessica Mezzanotte
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December 27, 2019

Trading in for a new used car! I was upset to have to trade in my first ever car for a new one. The people there were very nice and made my experience a lot better. I was able to fi More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick , Carlos Trindade, Omar Perez
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December 26, 2019

Highly recommend!! Great staff! Nate is amazing! Thank you so much!!! Appreciate all your help! Beautiful vehicle!!! Highly recommend! Carlos in finance very reliable! Friendly staff More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Trindade
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December 23, 2019

AWESOME EXPERIENCE!!! Nathan was very good and told me everything I need to know. We are very happy with this dealership and it's personnel. Thank you guys !!! More

by ashwin1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
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December 20, 2019

AWESOME EXPERIENCE!!! Nate was very pleasant and told me everything I needed to know about the car. Him and Carl worked hard and did everything they could to help me get my More

by 24kyraa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2019

Super easy and satisfying car shopping experience! I bought my first Kia from Nathan at Premier Kia of Branford 2 years ago and every encounter from sales to service has been outstanding. When it was t More

by klwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2019

Recently brought my 2019 Sedona in for it's first service. I got there 30min early and they took it right in. It was finished in under 30min and was cleaned as well. Service associates were very cour More

by Mike Gillis
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Trindade, Omar Perez
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December 12, 2019

Magnificent My girlfriend suggested premiere and specifically Nathan because when she bought her car it was so easy, secure, fun and welcoming. She loves her car More

by Paulsxanavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Trindade
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December 05, 2019

Shady, shady sheisters... went in to get 4 tires mounted and balanced and getting my old tires back with 47k on them was like pulling teeth! Not only that, but as a 23 yr old female I always feel like i’m More

by snile1
Recommend Dealer
No
Employees Worked With
Omar Perez
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Dec 05, 2019 -

Premier Kia Of Branford responded

Ms. Niles/ It is unfortunate that you feel this way - and, we have a window to our entire service department so that you can always see the transparent ways we do business. For clarification, our company actually went outside of standard policy and, agreed to mount and balance the four tires that you provided. As is typical in a tire mounting - since used tires are a regulated waste - we placed your old tires in our recycle area for our provider to obtain. In more than 6 years of being in business, you are the first customer that asked for the used tires back. It was not a problem, but, we had to reclaim them from the recycle area. We provided them to you without question. You paid $215 (after tax) today, which, including a oil change service, mounting and balancing four tires and an alignment. We would encourage you to shop these services anywhere else - as, these are all competitively priced. We offered you a cabin air filter replacement, as, yours was dirty and required replacement. We only use genuine Kia parts - and, you cannot purchase a genuine Kia cabin air filter installed for $8 anywhere. Our Kia dealership is the only one approved by the AAA for Kia Service in the State of Connecticut. We are proud of this designation and for the integrity we evidence. But, to call us "shady, shady sheisters" is completely unfair. Of note, we know that you go to the University of New Haven. Please note the name of the administration building - it was named after our founder who donated significant time and dollars to that school - who believes in giving back to the communities in which we serve. Hardly the actions of a sheister. We wish you the best in the future.

Dec 06, 2019 -

snile1 responded

Why would the service advisor ask if I wanted to keep my old tires in the first place if they were just going to be taken and “recycled”. I just find that a little odd...

Dec 06, 2019 -

Premier Kia Of Branford responded

Ms. Niles/ Customers are always entitled to the used parts. With the exception of winter tire changeovers, we have never had a customer take their old and unsafe tires due to liability. There is a significant liability to you if you sell these used tires - as, the liability remains with you if someone who purchased them used them - and, we are sure you wouldn't want someone to use old and unsafe tires.. Also - they can be tracked based on the DOT numbers on the sidewalls - since those are recorded with the owner of record with NHTSA. So, the improper disposal not only hurts the environment - but, can be fined. We actually have to pay - per tire - to ensure the proper destruction and recycling of tire. Best wishes in the future.

December 01, 2019

Patrick was amazing! He was very patient with me, answering all my questions and just so pleasant and might I add....funny. This was a new experience for me but Patrick made me feel at ease! I would More

by Ttancredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jalbert, Carlos Trindade
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