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Premier Kia Of Branford

Branford, CT

4.9
1,749 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE! At Premier KIA we are committed to ensuring that we exceed your expectations. Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut. Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too. Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point. Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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205 North Main Street

Branford, CT

06405

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Showing 1,749 reviews

December 05, 2019

Shady, shady sheisters... went in to get 4 tires mounted and balanced and getting my old tires back with 47k on them was like pulling teeth! Not only that, but as a 23 yr old female I always feel like i’m More

by snile1
Recommend Dealer
No
Employees Worked With
Omar Perez
Dec 05, 2019 -

Premier Kia Of Branford responded

Ms. Niles/ It is unfortunate that you feel this way - and, we have a window to our entire service department so that you can always see the transparent ways we do business. For clarification, our company actually went outside of standard policy and, agreed to mount and balance the four tires that you provided. As is typical in a tire mounting - since used tires are a regulated waste - we placed your old tires in our recycle area for our provider to obtain. In more than 6 years of being in business, you are the first customer that asked for the used tires back. It was not a problem, but, we had to reclaim them from the recycle area. We provided them to you without question. You paid $215 (after tax) today, which, including a oil change service, mounting and balancing four tires and an alignment. We would encourage you to shop these services anywhere else - as, these are all competitively priced. We offered you a cabin air filter replacement, as, yours was dirty and required replacement. We only use genuine Kia parts - and, you cannot purchase a genuine Kia cabin air filter installed for $8 anywhere. Our Kia dealership is the only one approved by the AAA for Kia Service in the State of Connecticut. We are proud of this designation and for the integrity we evidence. But, to call us "shady, shady sheisters" is completely unfair. Of note, we know that you go to the University of New Haven. Please note the name of the administration building - it was named after our founder who donated significant time and dollars to that school - who believes in giving back to the communities in which we serve. Hardly the actions of a sheister. We wish you the best in the future.

Dec 06, 2019 -

snile1 responded

Why would the service advisor ask if I wanted to keep my old tires in the first place if they were just going to be taken and “recycled”. I just find that a little odd...

Dec 06, 2019 -

Premier Kia Of Branford responded

Ms. Niles/ Customers are always entitled to the used parts. With the exception of winter tire changeovers, we have never had a customer take their old and unsafe tires due to liability. There is a significant liability to you if you sell these used tires - as, the liability remains with you if someone who purchased them used them - and, we are sure you wouldn't want someone to use old and unsafe tires.. Also - they can be tracked based on the DOT numbers on the sidewalls - since those are recorded with the owner of record with NHTSA. So, the improper disposal not only hurts the environment - but, can be fined. We actually have to pay - per tire - to ensure the proper destruction and recycling of tire. Best wishes in the future.

December 01, 2019

Patrick was amazing! He was very patient with me, answering all my questions and just so pleasant and might I add....funny. This was a new experience for me but Patrick made me feel at ease! I would More

by Ttancredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jalbert, Carlos Trindade
December 01, 2019

Great Experience I shopped for a new vehicle as my leased vehicle needed to be returned in two months. I had been going back and forth between a Kia and a Toyota with More

by alpha
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario, Carlos Trindade, Omar Perez, Jessica Mezzanotte
December 01, 2019

My experience with premier Kia was great I have been with Kia for a long time now and I intend to stay with them in the future. Nathan is a great salesman and is very helpful in explaining ho More

by r.flynn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Trindade, Omar Perez
November 30, 2019

Nathan was amazing!!!! We live on Long Island and came all the way to this dealership on a wim and was told to see “Nate” well I gotta say this dealership did everything to More

by vinnieardito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2019

Thank you Patrick, Jeff and Carlos for an excellent experience! I am looking forward to the next few years with my First ever Kia! The showroom is beautiful! More

by Hmartino820
Recommend Dealer
Yes
Employees Worked With
Patrick Jalbert
November 27, 2019

Keep coming back for more! Nate has helped me secure 3 leases from Premiere Kia. He and the team there have made what could be a very stressful process very easy and I look for More

by Lette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Field, Carlos Trindade, Omar Perez
November 27, 2019

salesman Nate was very helpful and courteous. He was very knowledgeable about the vehicle I purchased. I would definitely come back to him to purchase another More

by rkenney209
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Trindade, Jeff Irzyk
November 27, 2019

Great Car Good Price Good Service Nathan was the salesperson that helped me out and showed me EVERYTHING about the car. This guy really knew his stuff and took the time to show me all More

by nickofskyblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Trindade, Jeff Irzyk
November 27, 2019

My new Kia! The dealership has a pleasant, informative/knowledgeable sales staff. Jessica made the stress of purchasing less painful and answered whatever questio More

by pab012152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade, Jeff Irzyk, Jessica Mezzanotte
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