"Excellent buying experience"
- Mischa excellent adventure
First car in 18 years. First new car ever. Saw a specific blue they worked while we were there to locate, found and delivered in 48 hours.
Jeremy in sales was patient, asked the right questions, comfortable to speak with, Rocco just as comfortable with all questions. Carlo handled our paperwork with clear explanations
Post delivery explanations by Jeremy great. Service dept. Was friendly terrific.
"Nate is Great"
- Happy Customer
Nate was terrific to work with. Staff in the parts and service areas a friendly and knowledgeable. I will definitely recommend a KIA and the Premier dealership to my friends.
"An enjoyable car buying experience"
Last Saturday morning I stopped at the Premier dealership to look at the Kia Forte. I went out for a test drive with Nathan. As my last new car purchase was 10 years ago, I was happy that Nathan took time to explain all of the new features and even connected my iphone to the car radio. Mike Taylor was very efficient with the paperwork and I was able to leave in the afternoon with my new car. All of the people I met there were very pleasant and helpful, including Greg from the parts department who installed my car mats. So happy with my purchase.
"Helpful every time!!"
- valerie goodnow
I ordered parts for my Kia online at MyKiaparts.com (which this dealership runs) and Greg , the gentleman in parts not only told me about 2 small parts i did not know i needed when i ordered item but also when we had difficulties with shipping he went above and beyond to make sure i got part! When i called again to order more parts (cause he was so great the 1st time :) he proceeded to seek information about the problem i was having with my car so he could give input and returned my call promptly. I would ABSOLUTELY recommend this dealership and mykiaparts.com because they care about their customers and because of the stellar experience i had with Greg in their parts department! !
This is my third Kia purchase from Premier Kia with Cynthia Batick and I would have rated her 10 stars if I could. She is very knowledgeable, helpful and goes above and beyond what a car salesperson normally does. I will always buy a car from her! Thank you Cindy for all you do!
Other Employees Tagged:
, Colleen Hickey
"Awesome customer service!!!!!!!!!!!!!!!!!!!!!!"
During last nights freakish weather snow, sleet and rain I pulled into my driveway after work and herd a HISSING noise coming from my tire. I quickly called KIA and spoke to Lindsey Stamp who said "oh no its hissing". It was 4:30 and they close at 5. Lindsey said come right now and we can get that patched for you cause it will be flat by morning. I got there 10 minutes later, Lindsey, Christina Hendricks (she didn't have a card so I do not know her last name) and Greg McLaughlin greeted me so nicely and said we will get that taken care of for you. So Dave the mechanic looked at the nail in my tire and said we can't patch that you need a new one. Greg and Lindsey said no problem we prepared for this news and quickly sprang into action and retrieved a new tire for Dave to put on. Shout out also to Dave who also did an unexpected oil change while I was there.Not only did they all stay late, they pro-rated the bill because it fell under warranty and all of them could not have been any nicer and so accommodating to my emergency. It saved me a whole lot of headache in the morning. Thank you Thank you Thank you!!!!!!!!!!!!!!!
Other Employees Tagged:
, Dave the mechanic