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Premier Subaru Middlebury
Middlebury, CT
1,309 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,309 reviews
November 14, 2018
Love Subaru of Watertown Sara of Subaru Watertown was fantastic my whole experience was great!! From start to finish they made it a breeze I am so very happy with my purchase! Sara of Subaru Watertown was fantastic my whole experience was great!! From start to finish they made it a breeze I am so very happy with my purchase!! More
by rachie
Employees Worked With
Sarah Ritenour
November 14, 2018
Highly recommended Subaru dealer in Watertown, CT I was looking for a new Subaru. The people at this dealership are all knowledgeable and friendly. They clearly explained the differences in the vari I was looking for a new Subaru. The people at this dealership are all knowledgeable and friendly. They clearly explained the differences in the various models. I didn’t feel at all pressured or rushed and when I made my decision they were very helpful in explaining the various extended warranty and financing options. I would definitely recommend this dealer when in the market for a new or used Subaru. I have also used this dealer for service on my prior Subaru. They are very friendly and always explain any work that needs to be done. I would definitely recommend them for service as well. More
by phil5050
Employees Worked With
Other Employees :
Vincent Davis, Joseph Hernandez, Darlene Lopez, Gary Christiansen, Michael Signore, Memet Bajram
November 12, 2018
Disappointed We have owned a Suburu since 1999 and also purchased a used GMC pick up from this dealer. We recently purchased a 2019 Forrester and discovered the We have owned a Suburu since 1999 and also purchased a used GMC pick up from this dealer. We recently purchased a 2019 Forrester and discovered the VIN etching was not completed. We requested a refund as the service was not done and we no longer wished to have the etching. After multiple requests over the past week we still have not received a call back or any other confirmation the refund will be sent. Unfortunately or next action will be to contact the State to receive our refund. It is very unfortunate to be treated this way. We were generally content with the service they provided, Carlos demonstrating the vehicle was excellent, but are now left considering other options for servicing the vehicle. More
by subfor
Employees Worked With
Sarah Ritenour, Joseph Hernandez
November 11, 2018
1st Subaru Friendly and knowledgeable about Subaru’s and service they provide. Works with you until you get what you from the new car you’re looking to buy. Friendly and knowledgeable about Subaru’s and service they provide. Works with you until you get what you from the new car you’re looking to buy. More
by 1stSubaru
Employees Worked With
Carlos Batista, Darlene Lopez
November 10, 2018
The only place to go All I can say is if you need a new or used car go to Premier Subaru in Watertown and ask for Sara R. she will get you what you want and need and the All I can say is if you need a new or used car go to Premier Subaru in Watertown and ask for Sara R. she will get you what you want and need and the financial guy Joe we’ll make it happen . This is my second Subaru I decided it was time to get my O2 outback a break at 330,000+ miles thank you again Sarah and Joe for making this and easy and pain free 🙂 More
by Samanthaed2311
Employees Worked With
Sarah Ritenour, Joseph Hernandez
November 10, 2018
5 Star rating I could not restore our 1985 Oldsmobile Toronado and maintain her and our 1998 Buick Century without my fiancé Raymond (who is in Heaven) so I had to I could not restore our 1985 Oldsmobile Toronado and maintain her and our 1998 Buick Century without my fiancé Raymond (who is in Heaven) so I had to start looking for a reliable car. My brother suggested an AWD to get me thru our hills in winter. Subaru seemed like a good AWD choice and I test drove the Forester, Crosstrek and Impreza. I decided on the Impreza and test drove them at 5 different Subaru dealers in our area. I test drove with John Risk and he let me take TWO Subaru dog toys home for our pups. John showed me the service area and I liked that they have valet service. Premier was the only dealer that sent me the $25 gift card for test driving a vehicle! I emailed back and forth with Michael asking about different Impreza out the door prices and he was able to get me almost the best deal on a silver 5 door Impreza. I asked if he could throw in a free cargo tray to get close to the other dealer’s out the door price and Michael agreed. I chose Premier over the other dealer because Premier offers a lifetime power train warranty (other benefits they have are 3 day exchange, complimentary loaners, car washes, roadside assistance, safety checks ectera). On my take home day, Darlene showed me how to work all the Impreza features. Joe in Finance took the time to explain all the merits of getting add ons like GAP insurance, auto armor, and extended warranty. Joe NEVER pressured me to purchase any of them. My very first new car experience was very sad without Ray, but Premier helped me along the way and made me feel like a valued customer. Thank you John, Michael, Joe & Darlene and I look forward to seeing you again on 3/9/19 when “Silver” gets her very first service! More
by maria
Employees Worked With
Other Employees :
John Risk, Joseph Hernandez, Darlene Lopez
November 08, 2018
$$$ man and A+ sales woman Joe Hernandez our financial guy went above and beyond for myself and daughter. It is her first major buy and let me add the sales woman Sarah Ritenou Joe Hernandez our financial guy went above and beyond for myself and daughter. It is her first major buy and let me add the sales woman Sarah Ritenour was so very nice and she also went above and beyond for my daughter, she made her feel at ease with such a big purchase. She is A + in my book. AWESOME CAR !!!!!!! I know my girl is now safe driving in this car. Thanks so Much to all who made this happen. More
by Linda
Employees Worked With
Sarah Ritenour, Joseph Hernandez
November 07, 2018
Awesomeness! I purchased a new vehicle for the first time in over 20 years and this process was made so easy and enjoyable by Vincent Davis! You must go see him fo I purchased a new vehicle for the first time in over 20 years and this process was made so easy and enjoyable by Vincent Davis! You must go see him for your car needs. They do everything for you, they’re so accommodating and even the financing part of it was a piece of cake! More
by Reginamarie
Employees Worked With
Other Employees :
Cristal Lima, Vincent Davis, Joseph Hernandez, Darlene Lopez
November 05, 2018
Great experience We loved our salesperson Vincent Davis. A very nice guy with no pressure put on us at any time. We will recommend him to others. (He also gave us a fr We loved our salesperson Vincent Davis. A very nice guy with no pressure put on us at any time. We will recommend him to others. (He also gave us a free tootsie pop, so there's that...) More
by Mr. Lane
November 04, 2018
Personalized service We walked into premier Subaru with the intention of purchasing a used cross trek for my father. My father is a bit difficult of a person to understand We walked into premier Subaru with the intention of purchasing a used cross trek for my father. My father is a bit difficult of a person to understand and get along with and he’s very difficult to please. I typically serve as his assistant and buffer. No buffer was necessary. My father was absolutely impressed by Vincent and we walked out of premier subaru with a down payment on a brand new limited cross trek and my father singing Vincents’s praises. He had good product knowledge and could explain the history of Subaru and why this make is set apart from any other. Vincent was both patient and understanding as we processed and weighed out the options. And this was very appreciated. He gave me his cell phone number so that i could reach him directly if either myself or my dad had a question. Over the course of the 2 weeks we waited for dads car to come in, Vincent remembered who were were and details about our first meeting. He sent a thank you card to me personally after we ordered the car and a thank you card to my dad after we picked up the car and a bouquet of sunflowers the day we picked up the car, all kind and above and beyond gestures. More
by Catsav
Employees Worked With
Vincent Davis, Joseph Hernandez
