Premier Subaru

Great Service for a Small Request My key fob for my 2004 Forester wasn't working even after replacing a battery. Keith & Rob persisted to find a solution so that I didn't have to order My key fob for my 2004 Forester wasn't working even after replacing a battery. Keith & Rob persisted to find a solution so that I didn't have to order a new one & be without automatic access. They also enlisted Gary's help & they all kept trying new strategies to fix it. Security is very important to me & I appreciated their going the extra mile! Ultimately Rob found a new fob for me that worked. When I went to pay they would not charge me, (I had paid for the battery for the old fob). THat is great customer service! Marge Weiner More

Great Experience I had a very good experience car shopping at Premier Subaru. Luke was a great help during the purchase of my car, he was very knowledgeable of the Sub I had a very good experience car shopping at Premier Subaru. Luke was a great help during the purchase of my car, he was very knowledgeable of the Subaru line and helped make the purchase a stress free experience. More

leasing Subaru Impreza Various options were explained very well and guided us to make our decision. Experience with Nadine was outstanding and it does prove that women can b Various options were explained very well and guided us to make our decision. Experience with Nadine was outstanding and it does prove that women can be very good car salespersons and would make female customers more comfortable in buying cars on their own. Test drive, trade-in our old car and all paper work was finished in few hours and we came home in a brand new Subaru Impreza. Very pleased with the whole experience. More

7000 check up. Tire loosing air We had our tire fixed. Nail in it. Great service. Very pleased. Would highly recommend Premier Subaru to friends and family. Looking forward to t We had our tire fixed. Nail in it. Great service. Very pleased. Would highly recommend Premier Subaru to friends and family. Looking forward to their new place. More

Patient, knowledgable and really helpful I had been driving a minivans for the last twenty years (yes really!) while raising my kids and my current one has 170,000 miles on it. With the kids I had been driving a minivans for the last twenty years (yes really!) while raising my kids and my current one has 170,000 miles on it. With the kids off at college, buying a car for *me* was long overdue but actually a pretty daunting task. I spent a lot of time thoroughly researching and was looking for something small(ish), reliable, safe, and of course, fun and cute! I test drove many different cars from Kia, Honda, Chevvy, Buick and went to many different dealerships. I was of course very intersetd in Subaru because of their safety record, AWD on all cars (thats hard to find in a small car) and reliability, but wasnt convinced the Subaru style would be for me, and felt it looked a bit dull, not fun enough. When I walked into the Premier Subaru I was so happy to meet Nadine--wonderful to have a female salesperson! She was so helpful, and patient with all my questions and we hit it off right away! Having thought I would be buying a gently used car, I soon realized a new one would be a much better choice and I am now the proud owner of a brand new Impreza in the best looking blue I have seen on the road! I am absolutley thrilled! We had a great price, and it is so much fun to drive! I plan to keep this car for quite some time, and I am confident It was a good decision. I cant recommned Nadine highly enough--the whole expereince was very enjoyable, which is the opposite of what I pictured it would be like buying a car! More

Good service I had a very good experience when I bought my new Forester-Jeff Lambert was the salesman and He did a good job-I have been a customer of Premier for y I had a very good experience when I bought my new Forester-Jeff Lambert was the salesman and He did a good job-I have been a customer of Premier for years and had very good service More

Best around!!! I had an amazing experience at the dealership. I walked in to just look at a car and decided then and there that I didn't want to look anywhere else I had an amazing experience at the dealership. I walked in to just look at a car and decided then and there that I didn't want to look anywhere else because of Luke. Hey made buying a car fun and hassle free. Premier Subaru gave me the car that I wanted for the price I needed. Thank you for everything. More

Happy Customer! My last car purchase was eight years ago, so when I do plan to purchase a new car, I take this experience very seriously. After much research and comp My last car purchase was eight years ago, so when I do plan to purchase a new car, I take this experience very seriously. After much research and comparison shopping of dealerships, and considering reviews and Consumer Reports, I decided on Premier Subaru in Branford and a 2017 Legacy. My sister and daughter both own a Subaru (Imprezza and Forrester respectively) and they love them, but Ted made my decision so easy. He was very courteous and professional as he patiently explained the features of the Legacy to my sister and then again to my husband. The process was seamless. Ted was more than accommodating when we had to change our meeting schedule and he made sure that we were comfortable in the car, and knew everything about it before we left the lot. We could not have had a better experience with our trade-in. This task was treated with respect which was really appreciated as I do tend to form attachments to my vehicles. I plan to own this Legacy for a long time. Thank you so much Ted for making this a happy experience. My best regards! More

Very positive experience. I was impressed with the professionalism and friendliness of the staff I worked with - Rita, Nathan, and Frank. There was no pressure to buy, but the I was impressed with the professionalism and friendliness of the staff I worked with - Rita, Nathan, and Frank. There was no pressure to buy, but the focus was on me being sure I was buying what I wanted. It was a respectful, human experience. Thanks guys! P.S. - I drove from New Paltz NY to buy my 2013 Kia Soul from Premier. More

Good experience Jeff was a pleasure to work with as was Adam. The car was in impeccable condition and was a great value. The bad-- the car was on dead empty when I p Jeff was a pleasure to work with as was Adam. The car was in impeccable condition and was a great value. The bad-- the car was on dead empty when I picked it up. It would have been great to get in my "new" car and drive. Not get gas. More