Premier Subaru

Pleasant service all around I switched from another dealership, looking for better service. Lucas was friendly and helpful, patient with my needs, and thorough in his explanation I switched from another dealership, looking for better service. Lucas was friendly and helpful, patient with my needs, and thorough in his explanations. David was reassuring with my financing concerns, and Rodney was efficient and friendly during the final paperwork I would definitely recommend Premier Subaru. More

2017 Subaru Legacy 3.6 Everything was very thorough, everyone understood this was my fourth Legacy so they didn't waste my valuable time going over things they knew I unders Everything was very thorough, everyone understood this was my fourth Legacy so they didn't waste my valuable time going over things they knew I understood, instead they focused on things that were new to the particular model I was purchasing. More

New vehicle purchase My overall experience at Premier Subaru was excellent. Luke spent a lot of time explaining all my options, pluses and minuses of all options, and help My overall experience at Premier Subaru was excellent. Luke spent a lot of time explaining all my options, pluses and minuses of all options, and helped with my decision. Rodney made the actual purchase quick and painless. My thanks to all. More

Awesome experience Friendly courteous knowledgeable. For start too finish the best car buying experience. I will be bragging to all my friends and family about this one. Friendly courteous knowledgeable. For start too finish the best car buying experience. I will be bragging to all my friends and family about this one. More

This is the 2nd Subaru we bought with help from Ted When we were thinking about replacing the 2014 Forester with an Outback, I just walked into the showroom and ask for Ted. He helped us with the purcha When we were thinking about replacing the 2014 Forester with an Outback, I just walked into the showroom and ask for Ted. He helped us with the purchase of 2014 Forester 4 years ago. As always, Ted is very knowledgeable, nice and easy to work with. We felt very comfortable and the process is straightforward and no pressure. Actually, this is the third Subaru we bought at Premier Subaru since year 2000, soon after they opened the door for business. So I am a proud returning customer for sure. More

New inpreza Nadine commumicated with me several times by email to provide updates on the status of my order. Because the order involved ordering a manual transmi Nadine commumicated with me several times by email to provide updates on the status of my order. Because the order involved ordering a manual transmission and installation of roof rack, which is was not available at the time of the original order. More

Premier Subaru is excellent This was my first experience with Premier Subaru. Overall they are outstanding. I felt very comfortable from the moment I entered. While everyone is f This was my first experience with Premier Subaru. Overall they are outstanding. I felt very comfortable from the moment I entered. While everyone is friendly, the process was transparent and straightforward. Dale was excellent to work with and very informative. The finance process was clear with Adam. I am glad that we checked out Premier because it worked well for us. More

Honest, friendly, easy going, helpful. I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I wa I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I was willing to drive it to see the car I was looking for. First off, the experiences I had at other dealers were horrible, and it worked out because this dealership was a world of difference in every sense of the word. The first person I had contact with was Rita Ruhland who was totally friendly, not pushy, and offered answers to all my questions and called me back every time she said she would, which I really appreciated. Unbeknownst to them, I needed a car since I had just destroyed my own, but she was never pushy and never acted like they were doing me, just helpful and friendly and informative which I couldn't ask for more honestly. When we first arrived, everyone was friendly, offered us water and coffee. We were pleasantly greeted by the staff at this facility and it immediately made things calm and easy going, which is not usually typical for a dealership. Rita came by and said hi and explained to us the car was being finished up and photographed to put up on the website since I obviously didn't commit to a car I hadn't seen yet. Jason Jarkes was our salesperson and he was awesome from the start. I went up with my pops (since I needed a ride, and also in case i bought the car) and Jason really took the beating we gave him in stride. We all honestly laughed a lot and had a great experience. Jason was helpful, honest, and wasn't one to story tell us, just show us what they had to offer, tell me this is what we want, and let's figure out how we can all be happy, which was awesome. Friendly, funny, and just a down to Earth salesperson which again, is not very common. He made the test driving, and negotiating process very painless. I had to take a train ride back up after putting a down payment on the vehicle due to scheduling issue but Joseph Zerbo met me at the train station to pick me up and bring me over to the dealership which again, was very nice and he was awesome. We chatted on sports and music which was great. Jason met me at the dealership and hooked me up so I really couldn't complain at all, it was great. Finally, my finance guy was Rodney Pomerleau. Rodney was the kind of no nonsense, straight shooter that I really appreciate. He broke the numbers down, helped me where he could, and he worked it out so we were both happy, which was obviously great in my book. All in all, this was the best car buying experience I have had. The staff was great, patient, kind, friendly, and honest. I've been in touch with Jason after buying the vehicle and he has gotten back to me every time with all the information I have asked for, and always in a timely fashion. I highly recommend this place and to be entirely honest, I will probably take the drive back up in the future if I am in need of a new vehicle or if anyone in my family is. More

Review of Sales Rep @Premier Subaru Lucas made our experience at Premier a great one! He was very knowledgeable and was very easy to work with. Ask for Lucas Pannone when you are ready f Lucas made our experience at Premier a great one! He was very knowledgeable and was very easy to work with. Ask for Lucas Pannone when you are ready for a new car. More

Review of Premier Subaru The staff were friendly, informative, and not too pushy on the sales. I have little knowledge of cars but they did not make me feel inferior, and seem The staff were friendly, informative, and not too pushy on the sales. I have little knowledge of cars but they did not make me feel inferior, and seemed to be honest about their vehicles. I also had done my research beforehand, which paid off. They were upfront about the pricing and fees associated with vehicle purchase. Once I indicated I was serious about purchasing a vehicle they got the ball rolling quickly. A few customer service aspects that could be improved upon are selling vehicles with a full tank of gas (half-tank comes off as stingy), as well as being more transparent with online advertising. For example, the website says 2 years of free maintenance and lifetime powertrain warranty with "EVERY" vehicle purchased, but it should say with every "new" vehicle purchased. Overall I was happy with my purchase. My decision to purchase here was based on my trust in Subaru as a brand, the convenient location of the dealership, and the sale prices of the vehicles,. More