Premier Subaru

great straightforward dealership Just a straightforward honest dealership. No overselling,. Know their cars well and it was a pleasure to work with them. Do not use high pressure s Just a straightforward honest dealership. No overselling,. Know their cars well and it was a pleasure to work with them. Do not use high pressure sales. More

Great car buying experience We went to look at a car after seeing it on the internet. It was a busy end of the month day but we still got excellent service. Jason took all the We went to look at a car after seeing it on the internet. It was a busy end of the month day but we still got excellent service. Jason took all the time we needed and answered a lot of questions and asked a lot of questions to help us make the right choice. Very happy with our experience and will probably have it serviced there also. They seem to really know their Subaru cars. More

My experience purchasing a used vehicle I walked into the dealership knowing beforehand the used vehicle I wanted to review and test drive. Adam came up to me immediately to see if I needed I walked into the dealership knowing beforehand the used vehicle I wanted to review and test drive. Adam came up to me immediately to see if I needed help. I advised I made an appointment to test drive a 2008 Subaru I saw on line. He proceeded to obtain information and start the process. More

Great experience I went in for my first ever new car. I already knew a couple cars I wanted to look at, but Helena really helped me hone exactly what I needed and want I went in for my first ever new car. I already knew a couple cars I wanted to look at, but Helena really helped me hone exactly what I needed and wanted. I was walked through all the steps, it was a smooth process, and I got the perfect car for me. Thanks to everybody at Premier Subaru! More

THE BEST ! We bought 2016 Subaru Impressa from Premier Subaru and after our great experience with this dealership we would only buy our Subaru from here. When w We bought 2016 Subaru Impressa from Premier Subaru and after our great experience with this dealership we would only buy our Subaru from here. When we walked into the sales showroom, David Taylor, General Sales Manager, worked closely with us. We know the car we want to buy - David listened and we completed the purchase in less than 20 minutes. We were treated fairly, honestly, and with the utmost courtesy. David was kind and patient with my wife allaying her concerns - he treated my wife with respect. Herman Winston, Sales Consultant, made us feel like VIP customers. He found the exact car we wanted, kept us informed on the expected delivery date and on the day we picked up our car Herman greeted us with a beautiful smile and took the time to walk us through the car's features. He has an energetic warm personality. We met with Rob Weljkovic, Business Manager, who was efficient, knowledgable and made the closing process easy and relaxed - and what a clean desk he keeps. Trish Young, Sales Manager, is friendly and accessible to customers. When she saw us sitting in our new Subaru she came over to wish us well- what a nice personal touch. The entire team at Premier Subaru is fantastic and there seems to be a lot of camaraderie and willingness to work together - there is always someone greeting us or available to assist. Our car buying experience was a pleasure. We highly recommend Premier Subaru to family, friends and anyone who is looking to buy a car. Thank you for making car buying a fun experience. More

Helena is great to work with I helped my mom purchase a new forester. She had purchased a forester in 2005 that served her very well. Helena helped us and made the process effici I helped my mom purchase a new forester. She had purchased a forester in 2005 that served her very well. Helena helped us and made the process efficient with no material haggling. Made the process enjoyable. Highly recommend her. Plus my mom is very happy. More

horrible customer service Custom ordered car , delivered as planned except bike rack not there on pick up day 12/22/15 , stain on seat belt, was told "let it dry and see if it Custom ordered car , delivered as planned except bike rack not there on pick up day 12/22/15 , stain on seat belt, was told "let it dry and see if it goes away" 1/2/16 called and emailed three times with no response,decided to call sales manager, he returned message and informed us the salesman no longer works there, we preceded to tell him our "issues" and he said he will check to see if the salesman wrote down our seat belt issue, then a week later was told the bike rack is on backorder, keep in mind everything was ordered on 9/30/15, meanwhile we keep getting request to fill out customer surveys, still no calls on the apparently "priceless" bike rack now 39 days after car delivery day not to mention we will "look at" stained seat belt when you pick up the bike rack, was told to us by sales manager, our new salesperson sent out an email asking "how are you and your car are doing?" on 1/14/16, can't wait to see this bike rack!!! WOW is about all that comes to mind.... More

Wonderful as ALWAYS! I stopped in unexpected to the sales showroom. I needed help from someone to purge my contact phone list back in to my hands free Bluetooth system. I stopped in unexpected to the sales showroom. I needed help from someone to purge my contact phone list back in to my hands free Bluetooth system. I gave the showroom sales people a big hello and asked if anyone could assist me. Jason Jarkes didn't hesitate one second. He came out to my Forester and assisted me. Also, Helena O'Connell assisted us with her knowledge, my issue was solved within minutes, I have puchased my last 3 cars from Premier and wouldn't ever go anyplace else. Bob Alvine owns and runs a class act business! 10+ Thank you Premier, Jane Brown Shelton, CT More

excellent It was a pleasure dealing with Barbara Mullen and Jason Jarkes at Premier. Barbara was very thorough and thoughtful to my husband and I. We never felt It was a pleasure dealing with Barbara Mullen and Jason Jarkes at Premier. Barbara was very thorough and thoughtful to my husband and I. We never felt rushed or pressured at all. We first came in and spoke with Jason and he showed us some cars. A week later we came back and Barb took us on a test drive and really listened and understood what we wanted.Thanks for making it easy. More