Premier Subaru

Awesome dealership Overall, a great experience. Bought my first new car from Herman. There was no pressure and down to earth environment. Great energy, a pleasure to wor Overall, a great experience. Bought my first new car from Herman. There was no pressure and down to earth environment. Great energy, a pleasure to work with. Would definitely recommend this dealership. If it says anything about this dealership, I live a little over 40 mins away and still plan on returning for routine maintenance. More

Great Dealership came highly recommended by my Union rep. More than willing to drive 2 hours to pick up the car from NYC to CT. Everyone was extremely prof Dealership came highly recommended by my Union rep. More than willing to drive 2 hours to pick up the car from NYC to CT. Everyone was extremely professional and awesome! Was in and out within minutes. Most painless buying experience ever. The only place I'll buy a Subaru from now on is here. More

New car purchase It was pleasure wotking with Mark Stewart on the purchase of a 2016 Suraru Outback Limited. He made the process easy and understandable. He kept us up It was pleasure wotking with Mark Stewart on the purchase of a 2016 Suraru Outback Limited. He made the process easy and understandable. He kept us updated on the delivery date. When the delivery was made he spent the time to walk us through the operation and features of the new Outback. To sum up it was a pleasure to work with Mark. By the way this is our fourth Subaru Outback, the first from Premier Subaru and our best salesman / dealer experience purchassing a new Subaru. More

friendly and awesome dealership First time to visit at Branford Subaru dealership place, Subaru dealer, Tony is so friendly about show Subaru crosstreks available to look curiously s First time to visit at Branford Subaru dealership place, Subaru dealer, Tony is so friendly about show Subaru crosstreks available to look curiously so no push or encourage to get that car so quickly after he give me his business card. second time, i decide to email tony about test drive so i really like that car, crosstrek more comfortable and relax. I decide to pick which color and moonroof package so Tony look information about that car and will ship to port in a few weeks and i can patient to wait. third time to visit there, he email or call me about my car arrive early. thats so fast and unexpected. everything's good and smooth to make good deal and set up finance on my new car for monthly payment. i have no problem with Premier Subaru branford so far. high recommend there! More

Very quick, easy, and painless Everyone I dealt with was very kind and accommodating, going above and beyond at every opportunity. They managed to get me into the car I wanted at t Everyone I dealt with was very kind and accommodating, going above and beyond at every opportunity. They managed to get me into the car I wanted at the EXACT price I was looking for. Kudos all! My only critique, more lemon Jolly Ranchers! (sorry I ate them all) More

Bought a 2016 Wrx best buying experience I've ever had Trish Young it was a pleasure to buy a car from you won't hesitate to buy another car from Premier and Joe in fin best buying experience I've ever had Trish Young it was a pleasure to buy a car from you won't hesitate to buy another car from Premier and Joe in finance was also a pleasure to work with just a great experience overall hopefully the service dept will be the same Thank You Dan More

Nice place to do business I wandered onto the lot to see about trading in our 2009 Forester to get a newer car. Found a Crosstrek with low miles, great look and perfect shape. I wandered onto the lot to see about trading in our 2009 Forester to get a newer car. Found a Crosstrek with low miles, great look and perfect shape. Was pleasantly surprised by the price and inquired about value of my car. They met a competitors bid to buy my car, and were patient while we made sure our Greyhound could jump up and move around in the rear cargo area. Adam (Arsenault) was very knowledgable and made the process comfortable for both me and my wife. When we went to receive the new car and trade in our old car everything was ready and both Adam and Rodney made the whole thing pleasant. We would definitely recommend this dealership to anyone looking for a new or used car. Dominic More

Lack of care Recently went here to purchase an additional key for my 2009 Tribeca. Mind you, I did not purchase the vehicle here. First, I had to order the key bla Recently went here to purchase an additional key for my 2009 Tribeca. Mind you, I did not purchase the vehicle here. First, I had to order the key blank. Picked that up and had to go to a locksmith in Waterbury that Premier suggested to cut the key. Well, the locksmith reluctantly cut the key for me, because he doesn't do business for Premier anymore. Then returned to the dealership to now have the key programmed. Waited 1 hour which is not unreasonable. They had quoted my a charge of $20. to program; WRONG, more like $32 and change. Receipt showed a parts charge of like $2.90. What part since I had supplied the key. Anyway, left to go home thinking all was well. My original remote had been disabled. I immediately called and was told to come right back. I returned and had to wait an additional 45 minutes. That all occured about 3 weeks ago.Yesteday, I went out to the car and pushed the button on the original remote and it fell apart in my hand; why, because the tech never put the screw back into the remote. I'm just greatfull that my car did not need any major work. I can just imaging how they would screw that up. I will never return to this dealership, and neither should you. This occured at the Watertown dealership on Straits Turnpike. More

Very good experience Herman was knowledgable, friendly and available, and I had a very positive experience with him and your dealership. The facility is attractive, neat Herman was knowledgable, friendly and available, and I had a very positive experience with him and your dealership. The facility is attractive, neat and user friendly, and the Costco connection showed some prior evaluation that was important to us and made us go the extra distance to this dealer. More