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Premier Subaru
Branford, CT
3,056 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,056 reviews
May 07, 2023
I just picked up my car from Premier, that was in for a big engine repair, and was super pleased with the whole experience. My service advisor, Maegan Collazo, was friendly, thorough, and diligent in deali big engine repair, and was super pleased with the whole experience. My service advisor, Maegan Collazo, was friendly, thorough, and diligent in dealing with the warranty company for the repair. She kept me informed throughout the long process, which was appreciated. Brian, the service manager, and Bob, the owner, were involved as well, making sure my best interests were served with the warranty company. This level of attention and concern is exactly what a customer wants when dealing with a service department, so job well done!! I have 3 Subarus and service them all at Premier, and always feel confident that my cars are being well taken care of. Thanks again!! More
by Sal Paolillo
May 05, 2023
This was our first purchase from Premier Subaru. It was the best Experience we ever had in purchasing a car. Sal was polite and professional and so was Rodney. Andi explained our car's features whic It was the best Experience we ever had in purchasing a car. Sal was polite and professional and so was Rodney. Andi explained our car's features which was the best training we ever received from a dealership. We look forward to a long relationship with Premier. More
by Bob P.
May 04, 2023
Ralph Ruiz and the staff at Premier Suburu were wonderful to work with. Ralf was efficient, knowledgeable and friendly. Everything was explained well. They made buying a car an easy process. to work with. Ralf was efficient, knowledgeable and friendly. Everything was explained well. They made buying a car an easy process. More
by lsvasquez
May 03, 2023
I have been with Premier Subaru from 2002. This was my third Subaru purchased from them. Over all those years it's been a pleasure doing business with both sales and service department folks. This was my third Subaru purchased from them. Over all those years it's been a pleasure doing business with both sales and service department folks. More
by tsolak.amatuni
May 02, 2023
This was the second dealership that refused to work on my vehicle The battery kept going dead because I had had a trailer hitch put on it The other dealership says if you take all that stuff out will diagnos vehicle The battery kept going dead because I had had a trailer hitch put on it The other dealership says if you take all that stuff out will diagnose it for you and I was told you have to come up with some money so if we find out you caused the problem with your aftermarket hitch we can charge if it's Subaru's fault we won't charge you so I didn't have much choice so so long story short after 7 days they told me it was a bad battery and they had to order a bigger battery tray because the new battery the putting in has more capacity now they never told me what was wrong but they still charged me $700 That's the bill I had to pay before I can get my car even though they warranty the battery they still charged me 4 hours labor for what I don't know when they had it for 7 days so I don't understand I even called the factory open the case and they said oh well and what really makes me mad is that I've been an automotive technician retire now for 50 years and believe me I worked at a lot of dealerships and they pull the stuff all the time More
by mike591956
Employees Worked With
May 02, 2023
Everyone is always very good and kind to us, we are senior citizens and they make us feel like family. They make sure we understand the needs of our car to keep it in good running condition. We have be senior citizens and they make us feel like family. They make sure we understand the needs of our car to keep it in good running condition. We have been going since we purchased our vehicle in 2017. More
by sintayjl
Employees Worked With
Sorry, forgot name
May 02, 2023
Good dealership they look for a way so you to be comfortable thanks Matt love my car comfortable thanks Matt love my car More
by Luisito1483
Employees Worked With
May 02, 2023
I have been with them since 1986. They are good to deal with and always follow through with what they say. They take their relationship with the customer seriously. I also like th They are good to deal with and always follow through with what they say. They take their relationship with the customer seriously. I also like their community involvement seriously. And their service Dept is top notch. More
by cmirabbi
April 30, 2023
Great experience from the first phone call with Eleanor to working with Matt in Sales to Jack in the business dept. Highly recommend the dealership. We got a car in 2.5 weeks!! to working with Matt in Sales to Jack in the business dept. Highly recommend the dealership. We got a car in 2.5 weeks!! More
by tomatotwist
April 28, 2023
Cristal and the manager at Premier Subaru we so helpful in all aspects of helping get things taken care of with our car. Thanks so much!! in all aspects of helping get things taken care of with our car. Thanks so much!! More
by rebeccacharron
