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Premier Subaru

Branford, CT

4.9
3,061 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 3,061 reviews

November 06, 2022

I had a great experience working with sales consultant Ralph he was so patient and knowledgeable. I am also thankful to the financial service manager Jack he explained everything. By the time I left the d More

by cin_torr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Premier Subaru responded

Cin_torr, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru!

November 04, 2022

A great experience with amazing customer service. The processes were clearly explained and I always received quick responses. More

by arherlands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore
Nov 09, 2022 -

Premier Subaru responded

Arherlands, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 04, 2022

Working with Taylor was a total delight. She eased my nerves about leasing a car. Very informative and tried and did find a car and color I was looking for. More

by rockinrobin120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Frawley
Nov 09, 2022 -

Premier Subaru responded

Rockinrobin120, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru!

November 03, 2022

Everyone I worked with was professional, thoughtful, and patient! It took me some time to figure out what vehicle I wanted and the Premier team helped me every step of the way! More

by Jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Eininger, Kyle Streater
Nov 09, 2022 -

Premier Subaru responded

Jesse, we're happy to hear you had such a positive experience with our team!

November 01, 2022

I am a repeat customer of Premier and find the dealership honest and easy to work with. More

by Lexington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Premier Subaru responded

Thank you @Lexington for your Five Star Review and your continued business with Premier Subaru.

November 01, 2022

The dealership was great. It was nice that all of the new Subaru vehicles didn't have the new "market adjustment value" added on top of their MSRP sticker. Also, this deale More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Premier Subaru responded

Jake, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

I purchased the forester 2022. Before picking up the car Matt and I had a lot of phone calls and he was really nice and professional. Matt picked us up from our place to the place. More

by Jiawei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore
Nov 04, 2022 -

Premier Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Jiawei. Thank you and we hope to see you again!

October 31, 2022

I purchased a 2022 Forester. I had a great experience from the moment I walked through the door. Zak was great at explaining all my options for purchase. Andi was my delivery spe More

by Eggs917
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andi Vilches, Zach Wilson
Nov 02, 2022 -

Premier Subaru responded

@Eggs917 We appreciate your review and your Five Star Rating of the Premier Subaru Sales and Service Department. We appreciate the opportunity to assist you and, resolve your issue! Thank you for your business and your confidence.

October 30, 2022

And I Vilches came to my job at the Stop and Shop gas station down the street from you to help me with a problem I was having with my blue tooth. She came on her own time and fixed my problem and taught More

by kcrandley1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
Nov 02, 2022 -

Premier Subaru responded

Thank you KCRANDLEY for your Five Star Review of Andi and our team. We will be sure to pass along your sentiments.

October 30, 2022

Matt was extremely attentive to my needs/interests--very clear about options for purchase and accessories--wonderful tutorial on the car from Neil. Very friendly and great experience! More

by steph-bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil who trained me in the car
Oct 31, 2022 -

Premier Subaru responded

@dswann345 - Thank you for your Five Star Review of the Premier Subaru Sales Department. We all appreciate your comments about Matt and your experience. Thank you for your business and your confidence in our company.

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