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Prestige Cadillac

Warren, MI

3.7
64 Reviews

29900 Van Dyke Ave.

Warren, MI

48093

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Showing 64 reviews

March 17, 2026

Terrible service department. Nobody knows what they are doing for repairs. I had to take my cars to another dealership. More

by brandee90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Buttrety, Pat Bugay, Kelvin Tuft, Kevin Jones, Henry Flakes, Renae Logan, Jared Orr, Cheyenne Davis
Mar 18, 2026 -

Prestige Cadillac responded

Thank you for sharing your experience with us, Brandee. We understand your concerns regarding the service department at Prestige Cadillac, and it seems you felt your needs were not met. We appreciate your feedback, as it helps us improve our service. If you have further details you'd like to discuss, please feel free to reach out to us directly. Thank you again for your input. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

January 28, 2026

This dealer clearly had no intention of selling me a car. I was pressured to test-drive a vehicle, then made to wait a long time with excuses like the test car has “low battery” and “the car is being cleane More

by User
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Jan 29, 2026 -

Prestige Cadillac responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait times and the process you encountered at Prestige Cadillac. We value your feedback as it helps us improve our customer service. If you're open to discussing your experience further, please feel free to contact us directly. We hope to have the opportunity to serve you better in the future. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

January 26, 2026

I recently had my 2025 Cadillac XT5 serviced at Prestige Cadillac and received exceptional service from Aaron. He was professional, patient, and extremely helpful throughout the process. When my vehicle nee More

by mcclures133
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 26, 2026 -

Prestige Cadillac responded

Thank you for your wonderful review! We are pleased to hear about your exceptional experience with Aaron during your service for the 2025 Cadillac XT5. It's great to know that he went above and beyond to ensure you felt valued and accommodated throughout the process. We appreciate your kind words and hope to see you again at Prestige Cadillac for any future needs! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

February 06, 2025

I recently went into dealship to have some service work done . In the course of waiting a wanted to take a look at some if the newer vehicles that were available in my price range I was only looking at More

by Jank
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mihelich
Feb 07, 2025 -

Prestige Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Eric provided exceptional service during your visit to Prestige Cadillac. It's fantastic to know that you're considering one of our newer vehicles. We look forward to welcoming you back when you're ready to make that purchase! Safe travels until then! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

January 14, 2025

second newly pre- certified pre-owned vehicle from Henry Flakes at Prestige. My experience each and everytime I step inside Prestige Cadillac is awesome from the sales reps to the service department. Everyo More

by Kajim.1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Flakes
Jan 15, 2025 -

Prestige Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Henry at Prestige Cadillac was awesome once again. It's great to know that our team made your purchasing process stress-free and that Henry's knowledge and professionalism stood out to you. We appreciate your loyalty and look forward to assisting you with any future vehicle needs. Enjoy your newly certified pre-owned vehicle! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

December 06, 2024

Kudos too Mr. Henry Flakes. He made the purchase of my Cadillac XT5 memorable and by far one of the best experiences in my life. I highly recommend Mr.Flakes to any More

by edgeb_63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Flakes
Dec 06, 2024 -

Prestige Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Henry was memorable and that you are enjoying your Cadillac XT5. Your recommendation means a lot to us at Prestige Cadillac. We look forward to assisting you again in the future! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

October 19, 2024

After purchasing or leasing vehicles for 60 years I have finally met and dealt with one of the nicest sales person I have ever had th pleasure of dealing with. Mr.Henry Flakes. He made the leasing of my new More

by autoloan44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Bandy, Henry Flakes
Oct 22, 2024 -

Prestige Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Henry made your leasing process for the Cadillac XT4 exceptional. We take pride in our team and are glad you found such great support. We appreciate your recommendation and hope to assist you again at Prestige Cadillac in the future! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

September 07, 2024

My experience with prestige Cadillac and Ms Katherine was the best. Fresh and clean from the start. Would recommend to all my family. Made me feel special with the final presentation car cover, bow and all t More

by Daddyshome.ab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Katherine
Sep 10, 2024 -

Prestige Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you enjoyed your experience with us at Prestige Cadillac, and we appreciate you mentioning Katherine. It’s wonderful to know that the special presentation made you feel valued. We look forward to seeing you and your family again! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

May 30, 2024

James was amazing I have not been in the market for 10 plus years. He took the time to explain the process because it was out of state purchase. He got me where I wanted to be numbers wise. He was attent More

by Bryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
May 31, 2024 -

Prestige Cadillac responded

Thank you for sharing your positive experience with James at Prestige Cadillac, Bryant! We are thrilled to hear that he provided you with attentive and professional service during your out-of-state purchase. It's great to know that he took the time to explain the process and meet your financial goals. We appreciate your feedback and look forward to welcoming you back in the future. Drive safe and enjoy your new vehicle! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

March 23, 2024

My advice to all of you guys Do not deal with this dealerships they gonna waste your time and they gonna give you heartache More

by Haroon141414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic
Mar 25, 2024 -

Prestige Cadillac responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

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