Prestige Volkswagen of Stamford

People extremely friendly but felt I got a bit ripped off. Last year when I had only 3591 miles on the car I wasn't charged for the oil change and tune up. This year I only have 5632 miles on the car and off. Last year when I had only 3591 miles on the car I wasn't charged for the oil change and tune up. This year I only have 5632 miles on the car and was told I was getting the 30,000 mile tuneup. Did I really need that? I did expect to be charged something but not $460.97. More

Great service, quick and very attentive! A very pleasurable experience as we have bought three cars from them and highly recommend them! A very pleasurable experience as we have bought three cars from them and highly recommend them! More

From start to finish, working with Todd at Prestige was a pleasure. His patience, knowledge and willingness to go the extra mile made the entire process genuinely enjoyable. Everyone I worked with was prof pleasure. His patience, knowledge and willingness to go the extra mile made the entire process genuinely enjoyable. Everyone I worked with was professional, kind and very helpful. And, I absolutely love my Atlas! More

They were very efficient and friendly. They wanted us to be happy with the car. They wanted us to be happy with the car. More

No communication. The dealer had my car for over a week. I heard nothing until I called to inquire. It took a while for them to find any info about me or my car. In fa The dealer had my car for over a week. I heard nothing until I called to inquire. It took a while for them to find any info about me or my car. In fact , they asked if I’d already picked it up! More

Service horrible and brought back 5 times And they keep saying they have I'll fix it saying they have I'll fix it More

Service was timely but the cost was exorbitant. Staff was courteous and professional. Making the appointment I called twice and even left a message that was never returned Staff was courteous and professional. Making the appointment I called twice and even left a message that was never returned More

Overall disappointed. This was my go-to dealership even though it was out of my way. Recently got a wheel alignment performed, and now the steering wheel isn’t straight, l This was my go-to dealership even though it was out of my way. Recently got a wheel alignment performed, and now the steering wheel isn’t straight, likely because the mechanics didn’t straighten the wheel properly before fixing the alignment itself. To their credit, the dealership followed up, and I unfortunately missed the call. But I called 4 times and no one called me back. Unsure what happened here, and it may be a one-off issue, but I won’t be going back given I spent a decent amount of money for my car’s alignment only for it to be in worse shape than it was going in. More

I had no issues and the problem was identified. The part was ordered and it will be installed. The part was ordered and it will be installed. More

We had an excellent experience with Prestige. From beginning to end, everything was very transparent and the dealership took care of every need we had. From beginning to end, everything was very transparent and the dealership took care of every need we had. More