Prestige Volkswagen of Stamford

Everyone at the dealership is pleasant and attentive to your needs. Service is very competent your needs. Service is very competent More

the prices are too high, and they need to pay more attention to any repair or oil change since they forgot to reset the computer that marks the oil change. attention in good and recommended attention to any repair or oil change since they forgot to reset the computer that marks the oil change. attention in good and recommended More

Friendly, helpful, knowledgeable and accomodating, the service professionals do an excellent job of making you feel like your are an important customer. service professionals do an excellent job of making you feel like your are an important customer. More

Poor communication. They said they would call me within a week of ordering my key, yet they never called. A few weeks later, I called to check the status of my key, and They said they would call me within a week of ordering my key, yet they never called. A few weeks later, I called to check the status of my key, and after being left on hold for 30 min, I was told that they had no idea of the status, despite originally telling me that the key would be ready in a week. After a month, I contacted the manager, and the manager stated that they would stay on top of it, yet the manager never followed up. Finally, I called last week, and I was told that my key had arrived. Why did I have to keep calling to find out the status? Was VW going to call me to tell me that my key arrived? Worst customer service ever! More

No complaints on service but took longer than anticipated. Courteous service rep who went the extra mile anticipated. Courteous service rep who went the extra mile More

I am new to Prestige, but had a tire blow out on 95 South. I was treated courteously and professionally by Noel. The girl who took my payment information over the phone, was friendly,and the person who South. I was treated courteously and professionally by Noel. The girl who took my payment information over the phone, was friendly,and the person who shuttled me to and from my apt was efficient and friendly. More

My recent experience working with Todd McEllway was wonderful on so many levels. Todd was forthright, genuine, with impeccable follow up even on the smallest of details. The sales manager, Aamir Sali wonderful on so many levels. Todd was forthright, genuine, with impeccable follow up even on the smallest of details. The sales manager, Aamir Salim was so professional and a pleasure to work with. I have dealt with this dealership in the past and clearly the new management has made a HUGE difference - I Highly recommend Todd McEllway And look forward to working with him again. If anyone from corporate would like to contact me by phone, I would welcome the opportunity to share my experience- More

I had the best experience ever taking my car for service here. Jamal took care of everything here. Jamal took care of everything More

Had to call to get updated and service manager slow to respond if at all respond if at all More

Good. Except after spending 5000 dollars still left with key not working fully. Small detail left big impression. Except after spending 5000 dollars still left with key not working fully. Small detail left big impression. More