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Prestige Volkswagen of Stamford
Stamford, CT
1,564 Reviews
At Prestige volkswagen of Stamford, our message is simple: "We love what we do!" It speaks to you from the comfort of our showroom. You feel it in the knowledge of our sales staff. You see it in the principals of our service professionals. Pride in Performance...Passion in Excellence. “We love what we do!” isn't just an expression at Prestige Volkswagen of Stamford, it's our way of life.
Stop in and feel the difference at Prestige Volkswagen of Stamford. We'd love to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,564 reviews
Verified Customer
August 12, 2021
Would highly recommend this dealership. Todd was great, got me the car I wanted and at a great price. Financial advisor was incredible in helping me get the preferred financing I wanted to make it affordab got me the car I wanted and at a great price. Financial advisor was incredible in helping me get the preferred financing I wanted to make it affordable. More
by dianagpoulsen
Employees Worked With
Financial advisor, Todd McElwee
August 12, 2021
Great service! Everyone was very helpful and clear. I would recommend the service, and I look forward to my next visit to the service department. would recommend the service, and I look forward to my next visit to the service department. More
by msgrpowers
Employees Worked With
Todd McElwee
August 09, 2021
I called at 10 to 6 on Thursday.. Todd answered my questions and was wonderful. Leased the Jetta on Friday Morning. Todd was supposed to leave and deliver a car at 6. He answered all of our questions questions and was wonderful. Leased the Jetta on Friday Morning. Todd was supposed to leave and deliver a car at 6. He answered all of our questions and was instrumental in getting my Significant Other to change his mind on VW's. And, it's a Standard. How much more do I need? More
by andreapetitte
Employees Worked With
Todd McElwee
August 08, 2021
Working with Todd on this order was a delight. He was super professional, very informative and was successful in finding me exactly what I was looking for. I will highly recommend both the VW brand and t super professional, very informative and was successful in finding me exactly what I was looking for. I will highly recommend both the VW brand and this dealership. More
by liran eisenberg
Employees Worked With
Todd McElwee
August 06, 2021
Thank you guys, Joe, Matt, Jamie and Yasmin. Always on top of their great customer service and ready to help when needed. Keep up with the good work. top of their great customer service and ready to help when needed. Keep up with the good work. More
by AnnaK
Employees Worked With
Yasmin, Karol Prado, Jamie Jenkins, Joseph Rodriguez
August 06, 2021
My Leased Tiguan was stolen and damaged by Juveniles in mid April of this year. The abandoned car was finally delivered to the Stamford dealership to be fixed. The insurance company had made many errors in mid April of this year. The abandoned car was finally delivered to the Stamford dealership to be fixed. The insurance company had made many errors in transporting the car down and tracking the repairs. That aside,I have legitimate issues with Jamie and to some degree Michael about disorganized and sloppy their customer service is. They are polite and respectful but having them return phone calls is an ongoing nightmare. You might get a response the next day unless you go through several other people who also have no answers either.Their is no accountability. Why? My experience over leasing two cars Tiguan is disappointing. I love how they look and how they handle but my first had a lot of electric issues and I was gaslighted and left dangling several times over the first 3 year lease.My present lease is a 4 year lease. I have had the lease for roughly a year. During this experience the customer service was crazy making. I had a rental car but was squeezed by the insurance company to wrap it up. I had two more weeks of rental however after going over the repairs to make the car was fixed but not completed. The technicians did not test the radio, the detailing was incomplete, a large area of gas spill was left on the carpet in the trunk area and no brackets were on the car to put the plates in. I had oven up my rental and had the Volkswagen drivers meet me at the car rental place. They drove away and found that my radio was dead, broken. I drove my car to Volkswagen and had to leave it there and be driven back to my house and stay there for not 3 but 4 days without a car. In fairness to Michael he told me he was going to rush it. They did drop the car off at the end of the 4th day. All of this did’t need to happen. I find it hard to believe they are understaffed or overworked. Whatever is going on there is a very real problem. At the very end efforts were made to address it but too little to late.Girlish enthusiasm just dosen’t cut it Wendy Schrijver More
by S
Employees Worked With
Michael, Jamie Jenkins
August 05, 2021
Great, quality and courteous service. The staff was very knowledgeable, friendly and honest about the current and near future car needs and services. I will definitely recommend Prestige Volkswagen to famil knowledgeable, friendly and honest about the current and near future car needs and services. I will definitely recommend Prestige Volkswagen to family and friends. Thank you! More
by Zahid Mir
Employees Worked With
Kevin Builes, Luis Estrada
August 04, 2021
Very pleasant experience at Prestige VW in Stamford. I worked with a professional and kind salesperson (Todd) who listened to what my interests and considerations were, and understood the options I was co worked with a professional and kind salesperson (Todd) who listened to what my interests and considerations were, and understood the options I was considering. He was very patient with me throughout the whole process and I felt that he genuinely shared my excitement to be buying a new car - he thoughtfully organized everything and made the entire process very easy. I felt very welcomed, the place had a nice atmosphere, and I appreciated the availability and responsiveness of the sales person and the smooth transaction, More
by Jacqueline C.
Employees Worked With
Todd McElwee, Phillip Demersky
