Preston Superstore

Satisfied with work performed. Had my vehicle in for service and was pleased with all that was done. A problem was found with my inner tie rod and that was fixed via my extended war Had my vehicle in for service and was pleased with all that was done. A problem was found with my inner tie rod and that was fixed via my extended warranty, with my deductible. More

Outstanding service Only took a minute set up the installation of my hitch. Dropped off and was done in no time. Got car back cleaner than what I dropped off. Only took a minute set up the installation of my hitch. Dropped off and was done in no time. Got car back cleaner than what I dropped off. More

An excellent experience We went with a car for repair and fell in love with the Optima in the showroom. We talked with Tom and went for a ride and even though the one in the We went with a car for repair and fell in love with the Optima in the showroom. We talked with Tom and went for a ride and even though the one in the show room was sold, he found another for us while we were there. Tom Z was very helpful More

Kia team was efficiate and took care of my car needs. They took away the pressure of buying a new car. It was a straight forward sale and it was delivered with no stress on my end. Thanks Missy They took away the pressure of buying a new car. It was a straight forward sale and it was delivered with no stress on my end. Thanks Missy More

Mounting of winter tires All the service staff was helpful, and kept me appraised on the progress, and advised about a recall. David (mechanic) made sure I knew the snows wer All the service staff was helpful, and kept me appraised on the progress, and advised about a recall. David (mechanic) made sure I knew the snows were put on correctly (unidirectional) and that he marked the summer tires with the location they were removed. Tom Z made sure he checked in. Always pleasant to deal with Preston. More

It saved me time. I used the Valet service and my car was picked up and serviced and then brought back to me. It saved me time, and I did not have to take time off wor I used the Valet service and my car was picked up and serviced and then brought back to me. It saved me time, and I did not have to take time off work. More

My experience at Preston Well to start I bought at Preston before. I bought a 2016 Kia Soul. My experience then was good. This was one of the reasons I came back. My sales per Well to start I bought at Preston before. I bought a 2016 Kia Soul. My experience then was good. This was one of the reasons I came back. My sales person is no longer employed there, but I thought I would try them again. First my broughter asked me about my 2016 Soul and I recommended it very highly. He needed a vehicle that would help him with his handicapped wife. He did some measurements and found it would be good. He asked me for a recommendation for which dealer to use, Preston or Mentor Kia. I told him although Mentor is a lot closer I would use Preston due to their fantastic buying experience. So he did buy there. Then I took my Soul in for service and as usual I looked at New Souls while waiting. My sales person Tom Barrett was fantastic. He never used any high pressure. He treated me as if I was an old friend while being professional. I won’t go into my experience with each other Individual but they all was exceptional all the way up to Pat Preston himself. I did buy the Soul+ and am so very satisfied with it. I did go back the next day to drop off the spare key fob from my 2016 that I traded in. My wife was with me. She was looking at a Optima while I took care of my business. She also talked with Tom Barrett and ended up buying the Optima. I won’t go into her experience. I’ll let her do that when she does her survey, but I am sure it will be exceptional too. When I’m ready for another I will be back to Preston. Also I will use their service department too. Thank You Preston More

Great Dealership Drive to Burton, you will NOT be sorry....great dealership. Great salesman, customer service and service departments......recommend to everyone to go Drive to Burton, you will NOT be sorry....great dealership. Great salesman, customer service and service departments......recommend to everyone to go there first..it will be your only stop. More

An upsetting thing when you hear. "You need a new engine" A gigantic problem that could make me a total wreck with worry, and you guys handled it with the least amount of tension on my part, You actually mad A gigantic problem that could make me a total wreck with worry, and you guys handled it with the least amount of tension on my part, You actually made the time I had to wait for my car enjoyable. I loved my loaner car. I have to take my brother back and forth, he has terminal cancer, and the first thing I worried about was "I need a car". You really took care of that. Also, I couldn't believe you got it done so fast. Still have a problem with the low tire pressure light not going out. Will be back with that as soon as I can get there. You really did a great job of taking the pressure off of me. Everyone was so nice and accommodating. Car runs great so far. Just the light problem. Thank you. More

Great experience Oil change was done quickly. I have found that all other service to be far too expensive. My local independent mechanic allows me to order parts and t Oil change was done quickly. I have found that all other service to be far too expensive. My local independent mechanic allows me to order parts and tires online, and only charges a more reasonable labor cost. More