Preston Superstore

It was fun and easy. I found the car I wanted at a good price and I received a lot of help from Caitlyn Long. It was an overall great experience. I found the car I wanted at a good price and I received a lot of help from Caitlyn Long. It was an overall great experience. More

Leased my new Edge today! Everyone at Preston Ford is kind and helpful. They treat you like friends! This is our second car that we have leased from their dealership. We will Everyone at Preston Ford is kind and helpful. They treat you like friends! This is our second car that we have leased from their dealership. We will be back next week to purchase a new car for our daughter. More

Amazing experience and customer service!!! Best car buying experience we’ve ever had. Dealing with Bill Preston for negotiating deal was super. Caitlin Long was pleasant, patient, knowledgeable Best car buying experience we’ve ever had. Dealing with Bill Preston for negotiating deal was super. Caitlin Long was pleasant, patient, knowledgeable and very helpful. Everyone we met and spoke to were friendly and professional. Plan on buying from again. We’ve been recommending to everyone that has commented what a super looking new car we have. Amazing experience. Thanks for all your help. More

Honest and up front dealership I would highly recommend Preston Superstore to all of my friends. JJ Moore was easy to deal with from the very beginning through the very end. JJ made I would highly recommend Preston Superstore to all of my friends. JJ Moore was easy to deal with from the very beginning through the very end. JJ made the buying experience easy, he is a real person and not just some "Crappy, lying no good used car salesman". He made buying the 2015 Dodge Ram a fun experience. The owner Bill Preston has his finger on the pulse of what is really happening in his dealership. You can tell from the moment you shake his hand and look him in the eye that he honestly wants to put you into the right vehicle and his actions speak louder than his words. Mike in finance was very knowledgeable and you could tell he knows what the xxxx he is doing. He made my wife and I feel comfortable even as she wrote out the check. He made us laugh and feel right at home. Tomi (Internet sales woman) has great follow up and communication, always keeping us informed on the truck we were coming to look at. Would I recommend this dealership??? In a heartbeat! And with a resounding yes! Family values, good deals, good product and great people - that is what you will find at Preston Superstore! John Burkhart More

Great to deal with Thank you Preston Superstore for giving the attention to detail that you do. You know you are getting great service when you are greated by owners and Thank you Preston Superstore for giving the attention to detail that you do. You know you are getting great service when you are greated by owners and friendly people. Definitely worth the drive! More

Excellent customer service Hands down one of the nicest people I've ever met in a sales position. He helps the needy not the greedy. He will get you into your dream car while wo Hands down one of the nicest people I've ever met in a sales position. He helps the needy not the greedy. He will get you into your dream car while working his hardest to get you an affordable payment. He has saved my family from horrible purchases and placed us all in vehicles that we never thought we'd ever be able to afford. If you need a car go see JJ! More

Awesome. If you're looking for car, trust Preston! Had, not so great recent dealership experience (s) lately. I was leary about entering the payment realm, lol. Caitlyn Long, among others, made it rela Had, not so great recent dealership experience (s) lately. I was leary about entering the payment realm, lol. Caitlyn Long, among others, made it relaxing at an uneasy, nervous time. At the same time, made it enjoyable. Would highly recommend, even if you're a little unsure. I would like to say thanks to Caitlyn and the Preston team for making it a great experience! More

New Chevy Trax Caitlyn was a super friendly & bubbly salesperson who took the time to answer all my questions. I enjoyed meeting the owners as well, made the experie Caitlyn was a super friendly & bubbly salesperson who took the time to answer all my questions. I enjoyed meeting the owners as well, made the experience seem more personal. More

Unprofessional | Rude | Terrible Customer Service 4/30/2018: I "purchased" a vehicle from Preston on 4/5/2018. Other than the sales experience, everything was a nightmare. My car was delivered days la 4/30/2018: I "purchased" a vehicle from Preston on 4/5/2018. Other than the sales experience, everything was a nightmare. My car was delivered days late, it arrived without the second key that was in the "contract", service was unsuccessful when programming the second key that finally arrived, and then I received a call today from James Preston (finance guy, son of owner) indicating that the original contract was sent to the wrong bank and destroyed (shredded). He personally admitted fault and apologized several times and asked me to come in to re-sign a contract. I took the information and asked if it were okay to call back. When I called back, James changed his story saying something along the lines of "we can use the copies; we don't need you to re-sign." After I explained that there is no legally binding contract and I want out, he said he would call me back. His father, Pat Preston (owner) called me. The story about the contract changed again. He claimed that there is no problem and everything is good. "There is no problem" is all he was repeating over and over again. I kept asking if I could finally speak so I could explain my terrible experience to him firsthand and he just kept talking over me, belittled me, called me an angry customer undeserving of him listening to what I had to say. He threatened for me to get an attorney and said "I'm not taking the car back." The conversation ended up with him hanging the phone up on me. So now, I have a vehicle that I am unclear if I am able to drive, which I've been paying to insure, for which I haven't received the title memo AND I no longer want to drive because it comes from a money-hungry, poor service dealership that doesn't care about taking care of its customers. 05/04/2018: The owner just called me to tell me, "I'm not doing anything for you". I asked him, "You're not going to fix my windshield? You're not going to apologize for the mess you created? You're not going to make this right somehow?" He responded by saying I am rude and a bully and he doesn't owe me an apology. This dealership is the worst. The worst. They still need to fix my windshield, correct the fact that they ran my credit multiple times, and apologize for the giant mess they created. Preston Superstore Car Dealership · 3,712 Likes More

Very friendly JJ Moore and Bill were great to work with! We would recommend this dealer to others. Great price on a used truck. Easy to work with. JJ Moore and Bill were great to work with! We would recommend this dealer to others. Great price on a used truck. Easy to work with. More