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Preston Superstore
Burton, OH
5,690 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,690 reviews
August 21, 2017
Quick and Easy. As always, the service at Preston is prompt and done in the time estimated. The personnel are friendly and professional. The internet access, coffee As always, the service at Preston is prompt and done in the time estimated. The personnel are friendly and professional. The internet access, coffee and donuts, makes waiting a for the work to be done productive and enjoyable. More
by db
Employees Worked With
Dave
August 15, 2017
Hassle free No issues - always a pleasure - Bill was unavailable and Tony stepped right up to help us. This is our 4th purchase/lease from Preston and we will be No issues - always a pleasure - Bill was unavailable and Tony stepped right up to help us. This is our 4th purchase/lease from Preston and we will be back More
by Krl
Employees Worked With
Tony Perry, Bill Hale
August 07, 2017
Perfect Excellent service and very knowledgeable about the vehicle they sell. Mr Kevin McClure helped me a lot and was very patient with me. I am not very goo Excellent service and very knowledgeable about the vehicle they sell. Mr Kevin McClure helped me a lot and was very patient with me. I am not very good with the new computerized cars. I don't even have a smart phone but now I can call people through my car,change the color of the lights inside,preset seats,radio stations,air conditioning,heaters and more. Instead of being intimated by all the features this car has Mr Mclure made it easy to understand. I am very happy we choose to shop for a car at Preston Ford. The financial side was also great.We got a wonderful deal on our 2017 Ford Escape Titanium. The paperwork was done in one day and we drove our new SUV home. Thank you again for your excellent service. More
by Titanium 3
Employees Worked With
Kevin McClure and finance person
August 04, 2017
Great and friendly! Awesome experience! I just bought a used Kia and my experience could not have been better. Really made the car buying experience enjoyable. I will come back for my nex I just bought a used Kia and my experience could not have been better. Really made the car buying experience enjoyable. I will come back for my next car. More
by Croeg
August 04, 2017
Calm, courteous, professional personnel. This is my second vehicle from Preston and it was again, a pleasure to deal and purchase here. Sales personnel know their product and can answer all This is my second vehicle from Preston and it was again, a pleasure to deal and purchase here. Sales personnel know their product and can answer all your questions No pressure tactics to "purchase now" on optional extended equipment coverage. Car buying can be a good experience here at Preston versus some of the other dealerships. Preston is an hour from my home in Medina, Ohio and the trip is time well spent. Overall, a pleasent experience. More
by RMB
Employees Worked With
Tom Barrett, sales
August 04, 2017
Great Dealership My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and al My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and always willing to go above and beyond what is expected. More
by lcalapa
Employees Worked With
JJ Moore
August 03, 2017
Outstanding job by all. The sales person and all who helped him were very help full getting the car I wanted . They treated me with the up full respect. They made fell glad I The sales person and all who helped him were very help full getting the car I wanted . They treated me with the up full respect. They made fell glad I came. More
by 123456
Employees Worked With
Mike Piotroski
August 03, 2017
The purchase of my 2017 Kia Soul I was very impressed with your dealership. From my husband's first contact with Dan to working with Bob Chatlos and his knowledge of the vehicle. Ever I was very impressed with your dealership. From my husband's first contact with Dan to working with Bob Chatlos and his knowledge of the vehicle. Everyone we were in contact with at the dealership were kind & considerate. More
by RMRugg60
Employees Worked With
Bob Chatlos, Dan the sales mgr. James Preston in finance
August 01, 2017
Excellent experience, 5 stars is not enough Pat Griffith was beyond excellent in knowledge, service, friendliness, and attention to detail. This was the best vehicle purchase I can remember. I Pat Griffith was beyond excellent in knowledge, service, friendliness, and attention to detail. This was the best vehicle purchase I can remember. I would recommend Preston to anyone looking for a relaxed enjoyable vehicle purchase experience. More
by Prestonfan
Employees Worked With
Forgot his name, detailer was top notch., Pat Griffith
July 23, 2017
SUPER SERVICE AT THE SUPER STORE Shout out to Neil the service manager and Adam and Marv the service writers. THANK YOU for the AWESOME SERVICE. Our 2012 Malibu is in Great hands. Shout out to Neil the service manager and Adam and Marv the service writers. THANK YOU for the AWESOME SERVICE. Our 2012 Malibu is in Great hands. We are so grateful for the way we are treated and the way Preston treats our vehicles. Also just had some basic service done to our 2005 Saturn Vue Redline. Couldn't be happier, l even bring my 2013 Ford F-150 to the Preston Chevy dealership to have basic service work done there as well. The service garage is clean, well lite which l feel is a professional environment in which to do professional work. THEY EVEN HAND WASH OUR VEHICLES once the service is completed. This is important to me since l always HAND WASH my vehicles. This keeps them looking good as NEW. We have purchased quite a few vehicles from this dealership, sometimes two at a time. So we really appreciate the total experience. Thanks to Pat Preston and the whole gang. Some of the nicest people helping the nicest guests................ Andrew and Kathy Kollarik More
by AKOLLARIK
Employees Worked With
Neil, service manager, Adam, Marv, service writers
