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Preston Superstore - Service Center

Burton, OH

4.8
192 Reviews

192 Reviews of Preston Superstore - Service Center

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September 20, 2024

We purchase our cars at Preston Superstore because of Adam Brown in the Service Department. Customer satisfaction is his number one priority. He is friendly, hard working, efficient and dedicated. Thank More

by snacksforthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Brown
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback! We appreciate all of you and your families business and loyalty! Thanks again, Jackie Preston

September 19, 2024

Great experience, the customer service & attention to detail is outstanding. They sent a video of the inspection & it was very impressive. More

by Go Browns 1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Thomas
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! I'm so glad you are enjoying our service videos! We are happy to do that and give you a first hand look at your vehicle. Thanks again, Jackie Preston

September 11, 2024

I been taking my vehicle to Preston for 6 years. I’m very satisfied with there work. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your years of loyalty! Thanks again, Jackie Preston

August 28, 2024

Fantastic customer service! Walter is the best and the whole team at Preston really goes the extra mile! More

by victoriaqueisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Queisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

August 26, 2024

Great team that cares about their customers! I would recommend Preston to anyone looking for a strong Dealership. More

by Shawn F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Harmer
Aug 26, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! Your recommendation means the world to us! Thanks again, Jackie Preston

August 18, 2024

Always friendly service, keeps you up to date on vehicle status, and has free pickup and return service. More

by steven.oluic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall.
Aug 26, 2024 -

Preston Superstore responded

Thank you for your feedback Steven! I am so glad you are enjoying our pick up and delivery service! We appreciate your business! Thanks again, Jackie Preston

August 13, 2024

Karen Grcar and Tom Barrett are very friendly and knowledgeable about Kia's. I have leased at least 4 cars plus my new one today. More

by Cathyrhodes20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Grcar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Preston Superstore responded

Thank you for your feedback! We can't thank you enough for your years of business and loyalty. Thanks again, Jackie Preston

August 06, 2024

Very clean, efficient and friendly. Will definitely be coming back again. Nice waiting area too. More

by Kkarbowicz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Aug 26, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

July 25, 2024

Fast, efficient service! Car was serviced within an hour and they even washed it as well! Highly recommend, everyone in service dept was helpful and polite! More

by Jessica Kistler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 29, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! We appreciate your recommendation! Thanks again, Jackie Preston

June 29, 2024

Walt goes above and beyond for his customers. Makes sure everything is understood. Best salesman’s, won’t work with anyone else! More

by Caitlynd820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Queisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston