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Price LeBlanc Lexus

Baton Rouge, LA

4.8
2,466 Reviews
At Price LeBlanc Lexus, it’s our mission to provide the drivers of the Baton Rouge area with prestigious, luxury cars, SUVs & Hybrid Vehicles from the Lexus brand. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exact expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer located in Baton Rouge, we go above and beyond to implement our expertise and experience to assist your every need. Whether you’re pursuing a purchase or lease of a New or Pre-Owned Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Cars, SUVs, and Hybrids which include models such as the RX, GX, ES, and more. Price LeBlanc Lexus is proud to provide new and used Lexus cars, Parts, accessories, and Service to the fine drivers of Baton Rouge, Denham Springs, Prairieville, Gonzales, and surrounding areas. Start your search with us online. Price LeBlanc Lexus’s passion is providing you with a world-class experience with your luxury vehicle. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. We also provide a service and parts department on-site.
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13200 Airline Hwy

Baton Rouge, LA

70817

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Showing 2,466 reviews

June 20, 2024

Did not reinstall fasteners under hood. When called out. they replaced them but then said they were not there when the car came in. My photo proved I was right. The service writer manager More

by Gwen4realestate
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brooke Bercegeay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Price LeBlanc Lexus responded

We sincerely apologize for any oversight regarding your vehicle service and for the communication issues you experienced. This is not reflective of the high standards we aim to uphold at Price LeBlanc Lexus, and we appreciate you bringing this to our attention. Our goal is to ensure that every vehicle we service meets the standards of excellence that Lexus is known for. Please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your concerns with us.

June 20, 2024

Missy, is my service person I contact when it’s time for maintenance. Always excellent More

by BGUIBEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with Price LeBlanc Lexus! We are pleased to hear that we consistently provide excellent service during your maintenance visits. Your kind words are greatly appreciated.

June 19, 2024

The service I received was great and my salesman was excellent. I would also like to give a gratitude of loves and kisses to Ms. Carol! More

by Bobbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us, Bobbie! We're glad our staff could serve you so well, and we hope to see you again soon!

June 19, 2024

Can't say enough about Dave Fremin and the Leblanc family. We had some unforeseen issues on a new GX550. The Leblanc team was open and honest the entire time and made the deal work. I love my new r More

by MICHAEL M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our team at Price LeBlanc Lexus. We're so glad you're happy with your new vehicle.

June 19, 2024

I was well taken care of in a very sufficient and timely manner. Many thanks. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 20, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us know, Sue! We're so glad to hear your time at Price LeBlanc Lexus was both timely and sufficient.

June 18, 2024

Caleb Callahan was so very helpful in helping me find a replacement to my previous Lexus that was totaled. He listened to my needs and wants and helped me to find what I wanted that closely resembled my p More

by GAYLENORMAN2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Price LeBlanc Lexus responded

It is always our goal to provide excellent customer service and we are glad that the Price LeBlanc Lexus team was able to answer all of your questions.

June 17, 2024

Service and representative was very prompt and courteous. The representative discussed my concerns and was resolved my concerns immediately. More

by GVAUGHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Price LeBlanc Lexus responded

Our goal is to always solve any customer issues as soon as possible, and we're happy we met that goal with you!

June 17, 2024

Best dealership ever. Just purchased my second vehicle here..customer for life. Every aspect ...purchase, technology review, service after the sale ...all top notch. More

by roman70503
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Price LeBlanc Lexus responded

Thank you for your loyalty to our dealership! We're so happy to hear every part of your experience was five stars.

June 16, 2024

Trey did an excellent job in helping us get the car we wanted. I did not like the hard sell on the extended warranty. A waste of my time. More

by garypanderson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

We are glad to hear we could help you find the car you wanted, Gary. We do apologize if our approach regarding the extended warranty did not meet your expectations. Our team only wants to provide you with the best options for your vehicle, however we understand your concerns. To further discuss your experience with us, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

June 16, 2024

Missy, my Service Advisor, is awesome! !! Always on point, prompt and pleasant to deal with. More

by VICKIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thank you for coming to Price LeBlanc Lexus, Vicki! We're glad to hear your service was five stars.

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