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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,543 Reviews

1,543 Reviews of Price LeBlanc Lexus - Service Center

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July 13, 2024

Great customer service, very polite and knowledgeable about my issues. Everything was handled in a timely manner with the utmost care. More

by alec pirie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Price LeBlanc Lexus responded

Thank you for leaving us your feedback, Alec. We are delighted to hear that our team provided you with great customer service and efficiently addressed your concerns!

July 12, 2024

Very pleasant and efficient. Nice waiting areas. Do not like credit card service charge. Price for 2 tires was $200 more than I paid at Chabil’s a week ago. (Same tires of course More

by MPERRIN2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that you found our facilities pleasant and efficient. We appreciate your feedback regarding the credit card service charge and pricing comparison. Your input helps us to continually improve our services for all of our customers.

July 11, 2024

Everyone was so nice and helpful Sarah Sarfaraz was a lot of help and help me understand what needed to be done with my car Thank You for all the help More

by CAGNLADY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Price LeBlanc Lexus responded

Thank you for this sweet review! We appreciate your kind words and are grateful for your business.

July 10, 2024

Service is always fast, clear and fair. All the add ons to new car sales is unfair…5k for door and hood 3m products. Have gx and nx. Both very happy with. More

by JERRYHARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Young nicest guy on the property
Jul 11, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that you have been happy with the service you have received at Price LeBlanc Lexus. Your feedback is important to us and we appreciate your loyalty as a customer, Jerry!

July 07, 2024

Excellent dealership to work with ! David was fantastic and addressed all of my needs in a professional manner! More

by cdanner85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Waters
Jul 08, 2024 -

Price LeBlanc Lexus responded

We are happy to know we could meet your needs! Thank you for trusting in Price LeBlanc Lexus.

July 07, 2024

A wonderful experience! Everyone is so helpful and kind. Everyone knew exactly what to do. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Callahan
Jul 08, 2024 -

Price LeBlanc Lexus responded

We're always here to help, Becky! Thank you so much for leaving us your honest feedback!

July 07, 2024

Everyone is courteous and helpful. They always take care of me and the issues with my car in a timely manner. More

by YVETTEANDERSON63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind review, Yvette! We're glad we could help get your vehicle serviced.

July 07, 2024

The service was good, I had no problem, they assisted me with no complications, my technician great, she explained to bewhat they were going to do and I was ready within that time. More

by BRIDGET50WASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

We are thrilled to hear that our team provided you with excellent service and that your technician was able to explain everything clearly. We really appreciate your feedback and hope to see you again!

July 07, 2024

I was very satisfied! Best experiences I have had at a dealership! David was great and made the whole process smooth! Was able to do everything from out of town. More

by dpham
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

We are happy to hear that we provided you with excellent service and made the process smooth for you, even from out of town! Thanks so much for coming in!

July 07, 2024

Usually I m very complimentary about my service but this time my experience was not as good. I was told my key set up would take an hour and the complementary wash would take another half hour. I turned dow More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Jul 09, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. We apologize for the miscommunication and the inconvenience you experienced. Our service team works hard to provide great service and ensure that all your needs are met efficiently. Please note that our Service Manager was out of town during your visit, and we'd like to further discuss your concerns. Please reach out to our Service Manager, Mike Hutchinson, at mhutchinson@leblancauto.com at your earliest convenience.

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