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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews

1,566 Reviews of Price LeBlanc Lexus - Service Center

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June 24, 2024

Great and awesome service department who were very very knowledgeable about the Lexus brand and its vehicles. Awesome experience. Totally through the purchase. Extremely talented salesman and greeters. Tot More

by SJAMESLPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Lexus responded

It's so great to read your five-star review! We are so glad you and your family enjoyed the treats offered during your visit. Come again soon!

June 24, 2024

Great people and service but located to far from home! Wish y’all would open a qualified Lexus service center in Lafayette More

by jrcomeauxpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words about our team and service! We appreciate you for traveling to visit the Price LeBlanc Lexus team. We appreciate your feedback and will certainly take it into consideration!

June 24, 2024

Was told car would take a “couple” of days. Waited over a week for the car to NOT be done. Still had to pay the diagnostic fee. Called multiple times only to be met with a nervous service advis More

by Oph
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Jun 25, 2024 -

Price LeBlanc Lexus responded

We understand that your time is valuable, and we regret that we did not meet your expectations regarding service timeline and communication. Our team is committed to providing transparent and timely updates, and we're sorry to hear this is not how your experience went. Please contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com so we can discuss your concerns further.

June 23, 2024

Interested, service oriented, always work on behalf of the customer, keep their promises and always go above and beyond. And they do return phone calls. More

by BrainDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

It's so great to know we exceeded your expectations here at Price LeBlanc Lexus! Thank you for coming in!

June 23, 2024

I receive friendly and efficient service by the staff evey time I bring in my car. It's always a pleasure doing business with Price LeBlanc Lexus. More

by KLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you so much! We're happy to know you're receiving only the best service with us. We appreciate your loyalty and look forward to serving you again in the future.

June 23, 2024

Excellent service! !! Comfortable surroundings and offers a situation where questions are answered easily and quickly. More

by bobbimarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Bobbi! Our team works hard to provide a comfortable and informative environment for all of our customers.

June 23, 2024

The service for my 2021 Lexus RX350 was fast and efficient. The overall service experience was outstanding. The waiting areas are very clean and comfortable. The restroom area is also very clean. More

by CJJACKSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

It's amazing to know you enjoyed our waiting area while your vehicle was being serviced, CJ! Thank you for coming in to see us!

June 23, 2024

Special thanks to all the people at the dealership. Great customer service. Excellent job. Thank you all. More

by edoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave your honest review! We are thrilled to hear that your experience with our team was five stars.

June 22, 2024

Great customer service, considerate of the customers time and comfort while waiting to be serviced. More

by LBCHESS825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

We're glad we could make your wait comfortable while we worked on your vehicle! Thank you for trusting in the Price LeBlanc Lexus team.

June 21, 2024

Sandy Waters was very nice! Great service as always! The loaner car was great to drive to see if I like that model in the future. More

by MARYPROCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience regarding our loaner car service. We're glad to hear that you enjoyed your time here!

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