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Pride Hyundai of Seekonk - Service Center

Seekonk, MA

4.5
902 Reviews
Call Service Center (508) 336-7880

902 Reviews of Pride Hyundai of Seekonk - Service Center

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September 11, 2023

Came to get oil change and filter and fix my tire I woke up the next morning and my tire was completely flat, brought it to my mechanic and told me that there was something wrong with the tire More

by ginadinis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Baty
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Pride Hyundai of Seekonk responded

Thank you for this feedback, Gina. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. James Senra Service Manager

Helpful
September 09, 2023

This is the first time that I have bought from Hyundai. Everyone one on your team is professional and friendly. My salesmen Cameron to your service team Arron and David are spot on with customer service. T More

by srhea21147
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DoCouto, Anthony Mancuso
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Sep 11, 2023 -

Pride Hyundai of Seekonk responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pride Hyundai of Seekonk, we look forward to having you as one of our valued customers for many more years to come! Roger Paim Service Manager

Helpful
September 08, 2023

Great service. Didn't take long first then to figure out what was wrong with my vehicle More

by PCOPITHORNE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David steele
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Sep 11, 2023 -

Pride Hyundai of Seekonk responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pride Hyundai of Seekonk. Roger Paim Service Manager

Helpful
September 06, 2023

Car has been there for 4 months. Always get the “we’ll give you a call next week” run around. Not to mention I was not provided with a rental. I just want my vehicle back. More

by dondetailing401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Sep 09, 2023 -

Pride Hyundai of Seekonk responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Roger Paim Service Manager

Helpful
September 05, 2023

My car has been brought in several times to fix an issue with the car overheating and the last time they had the car multiple days and I am still having issues with the car overheating. More

by Ken.p.richey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Rosario Ozoria
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Sep 09, 2023 -

Pride Hyundai of Seekonk responded

Providing a positive experience is our top priority, Ken, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Roger Paim Service Manager

Helpful
August 29, 2023

Everything went normal. I would given 5 stars but my oil change alert in the car was not reset. So I still have that annoying reminder. Unfortunately I tried figuring it mys More

by valmart49180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Pride Hyundai of Seekonk responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Roger Paim Service Manager

Helpful
August 29, 2023

Took me in on time ,and work was finished in time. It was a good experience. More

by ALVAL15
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Pride Hyundai of Seekonk responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pride Hyundai of Seekonk! Roger Paim Service Manager

Helpful
August 28, 2023

After waiting a full hour on a recall, I was handed and signed for a Car Club in it's unopened package and was told to put it on the steering wheel. SERIOUSLY, a full freaking hour for an item transaction More

by JFMICHALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get the names
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Aug 29, 2023 -

Pride Hyundai of Seekonk responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roger Paim Service Manager

Helpful
August 28, 2023

I am very pleased with the service and the courteous people you have working for you. They didn't try to sell me anything I didn't need, which is much appreciated!! More

by lcopeland1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Pride Hyundai of Seekonk responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Paim Service Manager

Aug 29, 2023 -

lcopeland1144 responded

You're welcome. I only tell the truth.!

Helpful
August 24, 2023

Hyundai Service did a great job (as always)! Everyone was courteous and professional. They take the time to explain all the details. More

by Mary Frances Hanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Pride Hyundai of Seekonk responded

Thank you, Mary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pride Hyundai of Seekonk, we look forward to having you as one of our valued customers for many more years to come! Roger Paim Service Manager

Helpful
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