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Pride Hyundai of Seekonk - Service Center

Seekonk, MA

4.5
894 Reviews

894 Reviews of Pride Hyundai of Seekonk - Service Center

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August 28, 2023

I am very pleased with the service and the courteous people you have working for you. They didn't try to sell me anything I didn't need, which is much appreciated!! More

by lcopeland1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Pride Hyundai of Seekonk responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Paim Service Manager

Aug 29, 2023 -

lcopeland1144 responded

You're welcome. I only tell the truth.!

August 24, 2023

Hyundai Service did a great job (as always)! Everyone was courteous and professional. They take the time to explain all the details. More

by Mary Frances Hanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Pride Hyundai of Seekonk responded

Thank you, Mary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pride Hyundai of Seekonk, we look forward to having you as one of our valued customers for many more years to come! Roger Paim Service Manager

August 21, 2023

Very disappointing. Never would call me back. Had to call after a week to find out about part for transmission. They couldnt find a part number so It was never ordere More

by mickind1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to.
Aug 25, 2023 -

Pride Hyundai of Seekonk responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Roger Paim Service Manager

August 17, 2023

Disappointed in Cesar not getting back to me on warranty issue concerning split in driver seat/ asked Maggie to check on today. Have not heard anything yet More

by tbgrsf
Recommend Dealer
Yes
Employees Worked With
Chris Baty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Pride Hyundai of Seekonk responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Roger Paim Service Manager

August 16, 2023

i spent 4 hours for and oil change and security update and they didnt even fix my original turn signal issue from the last time they said they fixed it.also they never even came in the waiting room to kee More

by dannycan1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Baty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Pride Hyundai of Seekonk responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Roger Paim Service Manager

August 14, 2023

don't lie to people. I was told Oh, only about another 10 minutes or so. This was about 12:30 pm - 12:40 came and went and I didn't get my car back until almost 1:30 pm More

by GEISME777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Pride Hyundai of Seekonk responded

Our goal is to make sure everyone who walks through the door leaves happy so we apologize for the extended wait. Thank you for choosing Pride Hyundai of Seekonk! Roger Paim Service Manager

August 14, 2023

The repair work took longer than expected but not excessively long. The service personnel with courteous and professional. More

by mraffa10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Pride Hyundai of Seekonk responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Paim Service Manager

August 12, 2023

While the repair took longer then I thought it should, it was done professionally and the service advisor remained courteous in the face of my irritation. More

by mds02842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
Aug 14, 2023 -

Pride Hyundai of Seekonk responded

Thanks for sharing your thoughts about your experience with Pride Hyundai of Seekonk. We appreciate your business and your patience! Roger Paim Service Manager

August 11, 2023

this has been my 2nd visit here, excellent service as usual and would highly recommend. More

by sonnyelim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Pride Hyundai of Seekonk responded

Thank you for choosing Pride Hyundai of Seekonk. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roger Paim Service Manager

August 10, 2023

Everything was done right. Caesar kept me informed throughout visit. Was very kind and a great customer person! More

by MARYC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Aug 11, 2023 -

Pride Hyundai of Seekonk responded

Thank you for the kind words for Ceasar at our service department! We appreciate the five-star rating, Mary. Please don't hesitate to let us know if we can be of further assistance. Roger Paim Service Manager

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